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    Sunburst Property Management

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Sunburst Property Management

    Property management

    Buyer's agent

    Listing agent

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    3 years ago

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    Results Real Estate Services LLC

    Results Real Estate Services LLC

    (8 reviews)

    They do not return calls. After five days of trying to get into see a property, I went into the…read moreoffice and dealt with a very rude young girl who wanted to make me look stupid by telling me I wasn't looking up the website correctly!

    First let me start by saying that the Realtor that we dealt with and the majority of the…read moreMaintenance crew were very professional, friendly, and helpful but that is where it ends. We moved into one of their higher end rental properties in the Northland. The house was not our first choice but we had limited options at the time and we needed to snag a place fast. When we conducted a walkthrough I smelled a hint of dog or cat urine in the basement, I told the realtor who assured us that the carpets would be cleaned again. After moving in the smell of urine only worsened not only in the basement but upstairs as well in every room. We contacted Results and they did send a carpet cleaner over a few times which did nothing as the smell was just too intense to the point where it could of been a biohazard. One of the carpet cleaning crew told us that he had originally cleaned the carpets a month before we moved in and said that the carpets had smelled horrible and was surprised they hadn't been replaced. About 6 weeks later the carpet company finally lifted a section of carpet and discovered that carpets had been saturated in urine! Another two weeks and Results had the carpet company replace the carpets, which involved moving all of our furniture, it was not fun. If Results would have replaced the carpets in the first place and had not tried to cover up the smell this never would have happened. As everyone knows it storms quite often in Kansas City and during the first few storms we noticed two trees in the backyard that looked dead and in danger of falling. We called and e-mailed Results a plethora of times to see what they could do about the trees. Our neighbor even told us that they had been concerned about the trees and that the tenants before us had reported the trees to Results. After a few months Results sent a tree crew over to trim the large dead tree and removed the smaller tree. The large tree still remained a safety hazard and even one of the tree crew said it was mainly hollow and he was surprised it hadn't fallen yet. I reported it a few more times to Results and during a large storm in the middle of the night I heard a large noise on the roof, I got up and on the deck was a large tree branch. The large branch had broken off, landed on the roof, rolled off and hit the deck breaking apart the left railing of the deck. I reported it the next morning to Results as the deck was damaged and unusable until it could be fixed. The deck was already overdue for a power wash, sanding, and staining and now it was a complete mess. An insurance agent showed up a few days later to assess the deck and he said that Results would receive more than enough insurance money to replace the damaged side of the deck to include the unsafe railings. The deck sat untouched with a large branch on it for over a month, I contacted Results several times with no luck. Even after the branch was removed it took several weeks before someone showed up to repair the deck. The deck crew showed up and worked on the deck for most of the day and when I got home and looked at the deck I was shocked to see that he had used BROKEN PIECES of the deck to repair the deck! I called Results and they told me that the insurance company had paid them a minimum amount to repair the deck - totally opposite of what the insurance agent had told us. A few months later Results sent over a deck guy to look at the deck, he told us the deck was in need of some major repairs but that Results had told him to make due with what he had. The deck guy ended up putting a few brackets to secure the weak railings and stained the deck. The front lawn was a disaster when we moved-in, it was weeds on weeds! Results said they would send over a landscaper to reseed the front lawn but that never happened so I ended up tearing all of the weeds in the front yard which left just dirt and I put seed down. A few days later Results sent one of their crew over (not a landscaper) and he just threw seed on the area I weeded and other parts of the yard. We discovered there was a sprinkler system installed that Results had never mentioned to us. Results told us to go ahead and turn it on but seeing that it hadn't been used in years according to the neighbor I called Results and asked for a landscaper to inspect it. Results said a landscaper would be over to test it but they never showed up so after two years of renting the house we never used the sprinkler system. There were other times we called Results for other issues and had no response, it was very frustrating as we were paying a lot to rent the house. I blame the Management for the poor service as they only staff a small maintenance crew for thousands of properties that they supposedly manage! Before we moved out of the house they did hire a new maintenance lead and he seemed very organized and efficient so hopefully things have improved. Do not recommend.

    The Shaun Ashley Team-RE/MAX Heritage - Shaun Ashley Team

    The Shaun Ashley Team-RE/MAX Heritage

    (1 review)

    SHAUN ASHLEY IS 5 STARS!…read more We did a cross-county road trip in 2021 and fell in love with Kansas City. We looked into other markets but couldn't find a team that fit or was willing to work with out-of-state investors. We did not start with Kansas City but I'm so glad we tabled back to it! A buddy of mine had successes with Shaun and recommended him to us. Shaun was very thorough with his showings and was patient with us each time he had to FaceTime a place. Shaun was always upfront about a place and if a place did not fit our criteria, he wouldn't even waste our time. He helped us understand the different neighborhoods and taught us a few things from downspouts, to grading, roofs, some things we needed to look out for with buying in the KC area, etc. (I feel like there's a lot of people with realtor licenses just trying to sell houses but don't know jack!) I'm a budding investor and Shaun sets the bar for what I think an agent should be. High praises to this man! He's great and we recommend him if you're looking in the Kansas City area! He's the kind of realtor who's not trying to just sell you a house. He's the kind of guy who looks out for you and what is in the best interest of the client! We were settling on a contract for the duplex we were interested in and he advocated for another rebuttal that helped the price go down a little more!

    From the owner: Discover your dream property with the Shaun Ashley Team at RE/MAX Heritage, serving Blue Springs,…read moreGrain Valley, Lee's Summit, Independence, and all of the Kansas City metro! As trusted local experts, we guide buyers, sellers, and investors through every step. Benefit from our custom listing packages designed for exceptional results, including professional home staging and enhanced digital marketing. We specialize in homes for sale, new construction, relocation, and investment properties. Experience the communication, care, and top-notch service that has earned us hundreds of 5-star reviews!

    Kingsridge West Duplexes - Property manager christy is the worst.

    Kingsridge West Duplexes

    (6 reviews)

    Property manager christy is the worst, we get so many emails like this and worse. If you are…read morelooking at moving here, DON'T. She does not care about you as a resident.

    We lived at 1205 NW Cheshire PL, Blue Springs MO which is part of Kingsridge in Blue Springs. When…read morewe moved in, Company A Managed it, and we were not able to tour our particular unit that we moved into. I made complaints about mold and about a 9 months into our lease, they did a mold inspection. We were not given the mold reports or told anything, until approximately 1.5-2 months later Company B bought out the units. Come to found out Company B is the original management company before A, and they knowingly sold the properties to A after finding out MULITPLE units had massive mold issues. We were told it was going to be taken care of, etc. Never was, so we ended up breaking our lease (apx 2 months after resigning) when we realized nothing would be done, and I was told by the "manager" that we either had "to deal with it or move". She was not helpful at all, rude, and honestly inept at her job. She told me multiple times that she was there to help assist the residents and not get the owner involved, however she could NEVER provide me any basic info. So we got our two attorneys involved, and we can have a massive lawsuit against them. Multiple residents there now are on board, if they don't see mold remediation in their units, and the one we lived in (before someone new does). They told me I'd get my deposit back in full and our attorneys said they should at least pay for the mold remediation at our new house. This has caused many health issues for us and our pets. I have the paperwork to back it from my doctor and the previous tenant does as well. My doctor is willing to speak as well. Do not move into these units. When we left, we never received any communications back from them after multiple attempts for a contract to terminate the lease and to verify they had our forwarding address, as well as to confirm the deposit back. However, our attorneys are still on stand by and current residents are ready to go public if needed. If you move into this unit, the basement will smell "yeasty, pickle like" when it rains, you'll be sick, you'll have mud come into the unit after a big rain in the front corner. The only saving grace is the neighbors. Kingsridge, if you're reading this and we do not receive communication back, our deposit and payment for the mold treatment, you will be hearing from our attorneys.

    Latta Real Estate Services

    Latta Real Estate Services

    (42 reviews)

    My son just moved out of his Odessa Apt and he says it is nothing but hell with these people trying…read moreto get any of his security deposit back and on top of that they're lying and trying to get him to pay for Stuff that he never did! He talked to a neighbor and he said they did the same thing to him. They're trying to get him to pay for a countertop upgrade that had nothing to do with him living there. They're trying to get him to pay for a garage door opener that he never had even though he requested one several times do not run from these people, they will rip you off. we are in the process of taking them to court.

    This place was my only option to live when I had moved here from Wichita. Glad I don't live here…read moreanymore but I appreciate the availability at the time. Not a fan of management. Not a fan of maintenance work. When I first had moved in the tub was filthy, the counter tops were stained from many uses. Unfortunately I had missed the deadline to report the issues but when I moved out- I certainly did my best at cleanliness. I hired a cleaning crew to come in and clean. I paid for the carpet cleaning and pest control as it states on the checklist and was still hit with an $1100 bill. They don't consider the amount of time staying there but Thank goodness I bought a house and got the heck out of dodge. Whoever they use for processing payments do not communicate with each others systems very well. Also, if you have a left over balance to pay, they close the Payment portal on you and have you drive to Blue Springs to drop off your check or money order. You would think they would want the money as soon as possible at a more convenient way of doing it for their previous tenants especially if they paid on time. Management cannot handle 700-900 units. Clearly, based off the previous reviews this facility has. Yikes! Do your best to search for something better. Trust me.

    Sunburst Property Management - propertymgmt - Updated July 2026

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