Took my car in for diagnostic and guy working behind counter tells me needs alot of work . He…read morecharges me for diagnostic but has no paper work description or details of what issues are. This was my first and last time I will do business with this place. Guy working desk was short on info . .. 09 Mercedes 500 Wast of time and money

I have used Debold several times and on each occasion their quality of service and integrity have…read morebeen of the highest order.

I was referred to this company because they are local and I am very happy with getting a loan with…read morethem. I was able to download their app, do most of my documents online and when I came into the office, they explained the process in great detail. They actually did more than expected, concerning my amount I was needing, and the signing process was very quick. Very efficient and great staff.

These people suck. First of all they kept me waiting and waiting to review the loan. They wanted…read moreextra information on the loan which is fine but then my credit scores went down thanks to them running my credit and not letting me know they needed extra info and taking forever to get back to me and me having to call them back about updates. They made it so hard to get a small loan even with a GOOD credit score. Look elsewhere for a loan. Seriously what a waste of freaking time! Not happy !

Christine Racine provided me outstanding support on more than one occasion. She is a phenomenal…read moreemployee dedicated to the service of others and she values our time in getting things complete.

Typically a long line for the drive thru ATM, so I park and use the walk-up ATM…read more I'm not a member of Suncoast, but with the federal network of banks. I've never stepped foot inside. Purely ATM visits. Lots of parking around the building.

Worked with Karen on a new Subaru purchase and she was very helpful. Got what we felt was a good…read moredeal with great support from everyone at the dealership and, now, very happy with the vehicle after an initial 200-mile trip. Would definitely buy there again.

My Experience with DeVoe Buick GMC…read more I live in Columbus, Ohio, and purchased a 2021 Toyota Venza from DeVoe Buick GMC in Naples, Florida, on May 1, 2026, for about $18,000 out-the-door, including a $13,000 GM Financial loan. Before signing, I specifically requested no early-payoff penalty because I planned to pay off the loan early. Yet the contract incorrectly showed $13,698.50 instead of $13,000 and included a $75 prepayment fee. I immediately asked them to correct both errors. I was told that correcting the contract would delay the transaction, so I was asked to sign it as written and was assured that the amounts would be reimbursed. They provided a written "WE OWE" commitment confirming this. The $698.50 was eventually refunded; the promised $75 was not. Before purchasing, I also arranged an independent inspection. The dealership promised that its lift would be available to the inspectors at an agreed time. The inspectors arrived and waited, but the lift was ultimately not provided, limiting their inspection. I paid off the loan 29 days after signing, yet received the registration paperwork only 32 days after the purchase. I immediately had questions about two documents and repeatedly contacted the dealership, but received no response for six days. Another employee eventually helped me, and I signed and returned everything by overnight mail the same day. Then came the temporary-tag problem. A week before my tag expired, the dealership told me a new one would be obtained and sent. As the expiration approached, however, my calls, voicemails, and emails went unanswered. With only hours remaining and no idea whether the promised tag had even been obtained or mailed, I had to go to the Ohio BMV myself and pay $24.75 for another temporary tag. The dealership then sent me the wrong VIN inspection form. The Ohio BMV officer identified the error, completed and signed the correct Ohio Out-of-State Motor Vehicle Inspection form, and I then sent the completed form to the dealership that same day. I eventually contacted General Manager John Shepherd about the delays and lack of communication. He apologized, reviewed the file, and confirmed that the paperwork had finally been submitted to the Ohio BMV. The registration was completed on July 15, and my permanent plate arrived on July 16--76 days after my purchase. Yet despite the written commitment, the dealership still has not reimbursed the $75 prepayment fee or the $24.75 temporary-tag expense, for which I provided the receipt. I then contacted GM Customer Care (Case #107097050), and GM formally submitted a dealership complaint to DeVoe Buick GMC. Still, I have received neither the $99.75 owed to me nor a response resolving the matter. After 76 days, repeated unanswered attempts to communicate, incorrect paperwork, unnecessary delays, wasted time, uncertainty, and out-of-pocket expenses, my request is remarkably simple: honor the written commitment and reimburse my $99.75. I am sharing this experience so prospective customers can consider not only the vehicle, but also the dealership's communication, accuracy, follow-through, and treatment of customer concerns after the sale. I sincerely hope this small outstanding matter can finally be resolved promptly and amicably.

The lady that greets you when you enter and puts you in queue for a consultant is simply great! She…read moremay even handle whatever issue you're having right then and there. So convenient! She was so welcoming and helpful! I believe her name was Elexis. This will now be my new branch!

This credit union branch has the worst service of any financial institution in Florida. The staff…read moreis so unfriendly and just don't seem to care for the membership. There is never enough employees to take care of members trying to take care of their business. This branch has long lines almost daily and the board of directors should establish another branch in this area to take care of members. There was no sign in the branch that show who the board of directors are. I thanked the security hard for his service one day and he just looked at me with a frown and spoke no words. With the large salaries and bonus the CEO gets, you would think he would ensure better service at the branches.

NEVER buy a car here. Many hidden charges and unwilling to repair small detail on car before…read morepurchase.

Let me share my experience. First of all, don't ever give these people your money, they are…read morescammers! But let me start from the beginning. I was recommended to come here by my neighbor, who swore by this dealership. I called, they were able to get me approved for the vehicle that I wanted, and everything was smooth! I came in signed the papers, and everything went as planned. I take the car home, AND IT WONT START. So then I call them, and tell them. Yadira says "Oh honey dont worry, we will fix it, but you have to have it towed to us, because we have no way of getting it". So fine, have it towed. The tow truck driver says that the battery is fully charged, so not a dead battery (he checked that first to be sure). So then we tow it in (at my own expense). Fanny says that its a blown fuse, and a loose batter cable AND ITS ALL FIXED. So then I go to pick it up. On my way home from picking it up (again), I stop at the gas station to get a drink (dont even get gas) AND IT WONT START AGAIN! So after about 10 minutes of trying, I finally get it started. I take it home, and call the dealer in the morning. So then the dealership says to bring it in again, and they will look at it. As of this point, I inquire about a different car. Yadira says "if we cant figure out what the problem is, I will give you a different car, so just give us a chance to fix it, since you like this car". Ok fine. I go to bring it in there, AND IT WONT START AGAIN. After finally getting it started, Yadira tells me to take the car to discount to have the battery, alternator, and starter tested, so I do. The mechanic at Discount says that the starter is a delayed start, which means the starter is going bad. So I take it in. So the dealership keeps the car, and proceeds to call me EVERY SINGLE DAY to tell me that THERE IS NOTHING WRONG WITH THE CAR. Ok so it magically just wouldnt start for me twice, but theres nothing wrong with it! So I demand that they check everything, working with them FOR THREE WEEKS, AND NOTHING HAPPENS. They say that they are going to take it to Chrysler, only to tell me 4 days later that they didnt, and took it somewhere else instead. So after 3 weeks, they told me to come get the car, because there is nothing wrong with the car. Moral of the story. They told me that if they couldnt figure out what was wrong with the car, they would give me a different car, THAT WAS A LIE. They told me that they would fix whatever was wrong with the car THAT WAS A LIE. They told me they were selling me a good car, because they stand behind their products THAT WAS A LIE. So now, I gave them a THOUSAND DOLLARS for a down payment on a car, a month later, I have no car, and no money for a down somewhere else. I've asked them for another car, and they refused. I asked them for my money back, and they refused. The lender pulled out of the loan for the car that I signed the documents for, and instead of them calling me to tell me, THEY JUST THREW MY STUFF AWAY. So now, not only did I get scammed out of all that money, I didn't even get all of my stuff back, and had to dig through the garbage to get what I did get back. I am in contact with a lawyer for a lawsuit against this company, I have disputed the charge with my bank, and I am contacting the Better Business Bureau. I am part of a group of 8,000 moms here in Lee County and we are making it our mission to ensure that no one ever gets scammed by this car dealership again! SO AS THE PREVIOUS COMMENTER SAID, SERIOUSLY, ANYWHERE BUT HERE!!!!

Easter Saturday this year I noticed things were missing in my house from my checkbook to some gold…read morewatches, my loaded gun from its secret but handy hiding place, assorted pieces of jewelry and household items. An officer came to the house when I called, to help file a report, and the next day visited the neighbors whose property was all around my home to see if they had home cameras . I intend to get home cameras as soon as I can afford them and also motion sensitive exterior lights to discourage this kind of thing at my home and in my neighborhood which sometimes people neglect to report because "it was night time and the thief/thieves were fast." A few months later an officer phoned for follow-up to see if I found any items at home. Sadly, no. The jewelry was items from my deceased mother's collection. The gun was bought in my father's name and he died of old age, the youngest son had it, died also, and it had passed to me.

I have been a member for about 20 years. The complete downward spiral of this credit union has…read morebeen wide screen to ANY member paying attention. This was a place I have relied upon any time I want to buy a car, motorcycle, or even get a loan for anything!!! Now any decision is a corporate committee meeting with cold handshakes and shallow apologies. I got married last year and wanted a small loan to help my wife/kid relocate and get all affairs in order. For $2,000 Suncoast declined me. Wells Fargo said yes. Not only have I never stepped foot in a Wells Fargo - I don't bank there. Then Wells Fargo put a cherry on the cake by approving a loan for a new A/C system. Suncoast let a Chinese seller rip me off for $42.55 even though I submitted proof my item is STILL in Aiken S.C at the time of this writing. Run away screaming.

Great service very helpful openig my account. They provude quality and value with patience and…read moreunderstanding

I have received 10 years of excellent service, especially when my credit card had been compromised.read more

If you enjoy dealing with customer service in 3rd world countries, this is the bank for you. After…read moreusing the bank for 5 months, today the bank decided to start charging me $10/month for a service fee. Calling the customer service person in the Philippines, it was explained to me I'm just seeing that now because in the prior months, the bank waived the service charge.....but now are going to be charging this fee every month. Would have been nice to know this before.

This Chase is by far the best bank in Naples. I used to work there, and the team is top notch. I…read morenow work for another bank so I'm not biased. The manager really does care about his staff and clients! He's always in the lobby helping out. There's also tea, cookie, coffee and now even cucumber water - to cater to the posh Naples crowd.