1. OneMain Financial

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    Naples, FL

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    OneMain Financial

    3.3 (3 reviews)
    Closed 8:30 am - 5:30 pm

    Services - OneMain Financial

    Auto loan

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    3 months ago

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    7 years ago

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    6 years ago

    Great place. The younger Spanish agent helped me. Very nice and sweet.

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    Subaru of Naples - Subaru Forester

    Subaru of Naples

    (56 reviews)

    Worked with Karen on a new Subaru purchase and she was very helpful. Got what we felt was a good…read moredeal with great support from everyone at the dealership and, now, very happy with the vehicle after an initial 200-mile trip. Would definitely buy there again.

    My Experience with DeVoe Buick GMC…read more I live in Columbus, Ohio, and purchased a 2021 Toyota Venza from DeVoe Buick GMC in Naples, Florida, on May 1, 2026, for about $18,000 out-the-door, including a $13,000 GM Financial loan. Before signing, I specifically requested no early-payoff penalty because I planned to pay off the loan early. Yet the contract incorrectly showed $13,698.50 instead of $13,000 and included a $75 prepayment fee. I immediately asked them to correct both errors. I was told that correcting the contract would delay the transaction, so I was asked to sign it as written and was assured that the amounts would be reimbursed. They provided a written "WE OWE" commitment confirming this. The $698.50 was eventually refunded; the promised $75 was not. Before purchasing, I also arranged an independent inspection. The dealership promised that its lift would be available to the inspectors at an agreed time. The inspectors arrived and waited, but the lift was ultimately not provided, limiting their inspection. I paid off the loan 29 days after signing, yet received the registration paperwork only 32 days after the purchase. I immediately had questions about two documents and repeatedly contacted the dealership, but received no response for six days. Another employee eventually helped me, and I signed and returned everything by overnight mail the same day. Then came the temporary-tag problem. A week before my tag expired, the dealership told me a new one would be obtained and sent. As the expiration approached, however, my calls, voicemails, and emails went unanswered. With only hours remaining and no idea whether the promised tag had even been obtained or mailed, I had to go to the Ohio BMV myself and pay $24.75 for another temporary tag. The dealership then sent me the wrong VIN inspection form. The Ohio BMV officer identified the error, completed and signed the correct Ohio Out-of-State Motor Vehicle Inspection form, and I then sent the completed form to the dealership that same day. I eventually contacted General Manager John Shepherd about the delays and lack of communication. He apologized, reviewed the file, and confirmed that the paperwork had finally been submitted to the Ohio BMV. The registration was completed on July 15, and my permanent plate arrived on July 16--76 days after my purchase. Yet despite the written commitment, the dealership still has not reimbursed the $75 prepayment fee or the $24.75 temporary-tag expense, for which I provided the receipt. I then contacted GM Customer Care (Case #107097050), and GM formally submitted a dealership complaint to DeVoe Buick GMC. Still, I have received neither the $99.75 owed to me nor a response resolving the matter. After 76 days, repeated unanswered attempts to communicate, incorrect paperwork, unnecessary delays, wasted time, uncertainty, and out-of-pocket expenses, my request is remarkably simple: honor the written commitment and reimburse my $99.75. I am sharing this experience so prospective customers can consider not only the vehicle, but also the dealership's communication, accuracy, follow-through, and treatment of customer concerns after the sale. I sincerely hope this small outstanding matter can finally be resolved promptly and amicably.

    Ideal Used Cars

    Ideal Used Cars

    (4 reviews)

    NEVER buy a car here. Many hidden charges and unwilling to repair small detail on car before…read morepurchase.

    Let me share my experience. First of all, don't ever give these people your money, they are…read morescammers! But let me start from the beginning. I was recommended to come here by my neighbor, who swore by this dealership. I called, they were able to get me approved for the vehicle that I wanted, and everything was smooth! I came in signed the papers, and everything went as planned. I take the car home, AND IT WONT START. So then I call them, and tell them. Yadira says "Oh honey dont worry, we will fix it, but you have to have it towed to us, because we have no way of getting it". So fine, have it towed. The tow truck driver says that the battery is fully charged, so not a dead battery (he checked that first to be sure). So then we tow it in (at my own expense). Fanny says that its a blown fuse, and a loose batter cable AND ITS ALL FIXED. So then I go to pick it up. On my way home from picking it up (again), I stop at the gas station to get a drink (dont even get gas) AND IT WONT START AGAIN! So after about 10 minutes of trying, I finally get it started. I take it home, and call the dealer in the morning. So then the dealership says to bring it in again, and they will look at it. As of this point, I inquire about a different car. Yadira says "if we cant figure out what the problem is, I will give you a different car, so just give us a chance to fix it, since you like this car". Ok fine. I go to bring it in there, AND IT WONT START AGAIN. After finally getting it started, Yadira tells me to take the car to discount to have the battery, alternator, and starter tested, so I do. The mechanic at Discount says that the starter is a delayed start, which means the starter is going bad. So I take it in. So the dealership keeps the car, and proceeds to call me EVERY SINGLE DAY to tell me that THERE IS NOTHING WRONG WITH THE CAR. Ok so it magically just wouldnt start for me twice, but theres nothing wrong with it! So I demand that they check everything, working with them FOR THREE WEEKS, AND NOTHING HAPPENS. They say that they are going to take it to Chrysler, only to tell me 4 days later that they didnt, and took it somewhere else instead. So after 3 weeks, they told me to come get the car, because there is nothing wrong with the car. Moral of the story. They told me that if they couldnt figure out what was wrong with the car, they would give me a different car, THAT WAS A LIE. They told me that they would fix whatever was wrong with the car THAT WAS A LIE. They told me they were selling me a good car, because they stand behind their products THAT WAS A LIE. So now, I gave them a THOUSAND DOLLARS for a down payment on a car, a month later, I have no car, and no money for a down somewhere else. I've asked them for another car, and they refused. I asked them for my money back, and they refused. The lender pulled out of the loan for the car that I signed the documents for, and instead of them calling me to tell me, THEY JUST THREW MY STUFF AWAY. So now, not only did I get scammed out of all that money, I didn't even get all of my stuff back, and had to dig through the garbage to get what I did get back. I am in contact with a lawyer for a lawsuit against this company, I have disputed the charge with my bank, and I am contacting the Better Business Bureau. I am part of a group of 8,000 moms here in Lee County and we are making it our mission to ensure that no one ever gets scammed by this car dealership again! SO AS THE PREVIOUS COMMENTER SAID, SERIOUSLY, ANYWHERE BUT HERE!!!!

    Germain Honda Of Naples

    Germain Honda Of Naples

    (126 reviews)

    After shopping all over southwest Florida, I finally got the Honda Accord I wanted here at Germain…read more I could not have wished for better service than I received from Arlington Fritz! I highly recommend talking to him and letting him help you find what you are looking for. He will get it done! As far as financing, Mona Janjic is the queen! I went in with a preapproved loan from a bank and when it came down to it that bank was trying to raise my interest rate at the last minute. Mona told me I did not have to deal with that and got me approved though a different bank for my original interest rate She made it so easy! Thank you both for the excellent service!

    Update -you can read the dealer's response underneath my review and they said "I inquired about…read moreadditional models and chose the HRV" Another blatant lie. They're trying to rewrite the script. #NoRemorse #DailyEvents #WeNeedToGetSmarter. I had been texting and speaking on the phone with salesman Kahj about a white CRV. He even sent me a lease breakdown in writing -- and not once did we ever discuss an HRV. I was very clear that I wanted a CRV. When I arrived at the dealership, the first car they showed me was extremely basic -- it even had a hand pump to raise the seat! I said, "Forget it," so they brought out another car. I liked that one and agreed to purchase it, believing it was a CRV. At no point did Kahj ever say the word "HRV." I'm not a car expert, so I didn't know the difference. Based on our texts and phone calls, I fully believed I was buying a CRV. It wasn't until I was sitting down to sign the paperwork that I noticed it said HRV. I stopped and said, "Wait a minute -- this says HRV! I thought I was buying a CRV!" Kahj's response? "Oh, it's only two inches smaller -- almost the same car." I should have walked out right then and there. No excuse -- I was just shocked, the process was moving fast, and I went along with it. #PeoplePleaserMoment When I got home, I reviewed all the texts and called my brother, who immediately said, "That's bait and switch." I texted Kahj and called Anthony, the finance manager -- but conveniently, he was "not in," even though I had just seen him ten minutes earlier. I told them I would not accept the car they were trying to deliver. I plan to speak with the general manager on Monday -- and then I'm going to shout it from the mountain tops: Save yourself the trouble and go somewhere else. Especially if you're a single female -- sadly, this kind of thing still happens in this day and age. That salesman knew he never showed me or told me it was an HRV. Anyone can look at our text exchange and see why I believed I buying a CRV. Now he claims he "mentioned the HRV trim" -- maybe he did, but I never heard it.

    Suncoast Credit Union

    Suncoast Credit Union

    (16 reviews)

    Easter Saturday this year I noticed things were missing in my house from my checkbook to some gold…read morewatches, my loaded gun from its secret but handy hiding place, assorted pieces of jewelry and household items. An officer came to the house when I called, to help file a report, and the next day visited the neighbors whose property was all around my home to see if they had home cameras . I intend to get home cameras as soon as I can afford them and also motion sensitive exterior lights to discourage this kind of thing at my home and in my neighborhood which sometimes people neglect to report because "it was night time and the thief/thieves were fast." A few months later an officer phoned for follow-up to see if I found any items at home. Sadly, no. The jewelry was items from my deceased mother's collection. The gun was bought in my father's name and he died of old age, the youngest son had it, died also, and it had passed to me.

    I have been a member for about 20 years. The complete downward spiral of this credit union has…read morebeen wide screen to ANY member paying attention. This was a place I have relied upon any time I want to buy a car, motorcycle, or even get a loan for anything!!! Now any decision is a corporate committee meeting with cold handshakes and shallow apologies. I got married last year and wanted a small loan to help my wife/kid relocate and get all affairs in order. For $2,000 Suncoast declined me. Wells Fargo said yes. Not only have I never stepped foot in a Wells Fargo - I don't bank there. Then Wells Fargo put a cherry on the cake by approving a loan for a new A/C system. Suncoast let a Chinese seller rip me off for $42.55 even though I submitted proof my item is STILL in Aiken S.C at the time of this writing. Run away screaming.

    OneMain Financial - autoloanproviders - Updated September 2026

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