Tommy was rude and not helpful at all. went in to look at a used car we were very interested in…read morebuying. show up and waiting for him and asked if he could bring the car up front so I could test it and see if car seats fit. he told me he I can do it, and he'll grab the keys. then he says he's gonna do it. then parks the car upfront, then puts the keys in the car and walks away and doesn't come back to check on us, we had to go back into the dealership to look for him. then when we asked for a test drive he said we can only test drive the car if we buy it today.... we said not until we see if we like it and he then yelled across the building they aren't buying. like excuse me who buys a car before test driving!!! anyways we walked out and went to a different hyundaI dealership and bought a similar car from them since they treated us with respect!! Don't recommend going here, but if you do whatever you do, don't go to Tommy he doesn't care.

I had an extremely poor experience at this Hyundai dealership and will never return…read more At 7:45 AM, before heading to my appointment, I took a photo of my car's mileage in my apartment complex, which clearly showed 24,334 miles. When I arrived at the dealership at 8:00 AM, Keith asked whether we wanted to wait for the vehicle. After we said we would come back instead, he told us the service would take about 2 hours. I also received an automated text stating that I could text or call that number at any time for an update. After waiting 3 hours, I texted for a status update and received no response. I then called and spoke to someone who said Keith was not at his desk and would call me back. An hour and a half passed with no call. I called again, now more than 5.5 hours later, and spoke to a different employee who also could not get in touch with Keith. At that point, I told them I was coming to pick up my car in 20 minutes. When my husband and I arrived, Keith was sitting at the front desk with my keys. When I asked what was going on, he said the car had been inspected, lifted, and driven 7 miles, and that no issues were found. He then said he was planning to have his manager drive it next and would let me know afterward. I asked for my keys back and left immediately. Once we got home, I remembered the mileage photo I had taken that morning. The mileage was now 24,337 miles, meaning only 3 miles had been added, which were from my husband and me driving to and from the dealership. The dealership did not drive my car at all, let alone for a 7‑mile test drive. This means Keith clearly lied, both to us and on company records. That is extremely unprofessional and completely destroys trust. Vehicle service depends on honesty and transparency, and this dealership demonstrated neither. We have zero confidence in their service department and will never return or recommend this location.

The ATM only dispenses $100 bills and then they won't exchange the bills unless you have an…read moreaccount. I paid $4.50 to use the ATM. Definitely not customer service friendly. Warning about this Credit Union - no wonder the gentleman using the ATM in front of me just shook his head.

On 12/09/2025, I deposited a substantial amount of monies. Mainly in 20's and some 100's. Their…read moremoney counting machines would not count the amount and kept getting jammed. They shuffled my money around place to place and ended up shorting me 100 dollars. Opened a investigation but still never heard anything. Someone missed counted the 100s. Very disappointed in how this place operates. It is my mistake I left without getting it sorted out then, should of filed a police report.

I can't say enough good things about these guys. I have a low front end on my SRT and when I pick…read morethe car up I drove it and the front end was damaged from hitting the parking curb in the Legend parking lot so I brought it back and we discussed it in the next day they call me as they had check the video tape and 1 of their lot boys erroneously parked incorrectly. They repaired it the next day I was really surprised when they said they check the video tape and it was their fault I've had problems with sereral garages in Punta Gorda. Ave. Garage being one of them. anyway very happy with these guys very honest and they look to find problem that other people overlook.

I've been driving my retitled Honda Fit for several months and I love it! No regrets. I basically…read morehave a new car with payment under $200 a month. WHERE ELSE CAN YOU GET SUCH AN OPPORTUNITY??? Don't be worried about them being retitled. I got the car loan without any problem at all; even loan specialist was impressed! These guys are HONEST, too. So avoid those lying car dealerships with sneaky pricing traps. Go with Legend. No more having to shop dealerships for me anymore!

I am currently doing a buy here pay here with this company. I do not recommend it to anyone. I…read morewas in the market for a van or a suv with 3 row seating, I came into this place and noticed they had nothing but decided to ask if possibly they had another lot. Wesley informed they did not and asked what I was looking for. I explained what I needed but told him I had not credit. He suggested I got a vehicle with them because they reported to experian credit burea and it would help mebuild my credit. I thought ooo this is perfect and went along with the deal. I drove off the lot and it started pouring rain, and the windshield wipers were terrible. I thought oooo no big deal drive to auto zone and buy them. I then relized the coolant was low and the air wasn't cold. I buy antifreeze freon and windshield wipers and go on my way. 2 days later the coolant light came on. Filled it up again. In 2 days i used a bottle of coolant. It happened repeatedly for 2 weeks. I also informed wesley when hr sent me to the dmv that it was making a noise in the rear when I would break. He informed it was normal because it wasnt drove in awhile. I allowed it to work its way out and after 1 week of the noise i get it checked out and low and be hold the brakes and drums are rusted and need replaced. More money on a car i just put $2000 down on. I then am opening the hatch and the hatch falls down on me because yhe hydraulic lifts are completely busted. Then the ignition is super hard to get the key turned. In 2 weeks i put close to $500 into this car. I finally said enough is enough and called. I spoke with wesley and he informed me that this is all normal maintenance. I informed him I felt with only have the car for 2 weeks this was not normal maintenance and i felt i shouldn't be responsible for all the repairs. I informed him of the coolant issue and the ignition and he said it was normal. He was extremely rude and informed me it was my problem. Which I knew wasnt. I contacted bbb and low and behold the next day he callrd and said the owner wanted to get the coolant looked at because it wasn't normal and for me to add only water no antifreeze. Ooo and that normal locking ignition yeah it wasn't normal and that was fixed as well. Yesterday I receive a email stating they are closing the retail location. I called to speak to Wesley about questions I had he informed me he'd have to call me back. I called the number in the email and it was the owner. I asked if even though the location was shutting down if my payments would still be reported to experian. He informed me they never report payments to the C.B. and that I would need to call Wesley. I waited for Wesley to call back and asked the same question hr stated yes absolutely nothing will change. I told oooo well that's weird that's not what the owner said he informed me if the owner said it doesn't gey reported then it doesn't. I asked why he told me it would be reported at the time of signing if it wasn't and that was the thing that sealed the deal.... So that later I would have that payment history and pay off on my credit to fit my needs for a vehicle. He said well its done now and I don't know what you want me to do about it. I asked again why he lied to me and once again he didn't answer. He then hung up on me. I called the owner back and he as well said hr didn't know what i expected him to do. I asked what I needed to do to get out of the contract and he informed me to bring the car back but I wouldn't receive any money back. I was 100% manipulated into buying this car that doesn't fit my needs. I was planning on paying this car off this year and having a payment/payoff on my credit to get into a larger vehicle. Unfortunately that isn't going to happen and I'm in a vehicle that won't fit 6 carseats(i babysit) and have nothing going on my credit to get a car loan in the future. I have contacted bbb consumer protection burea and a financial burea. BUYER BEWARE

We reserved a rental car from this company. The guy at the pick up location informed us of a check…read moreengine indicator problem with the vehicle that we were issued. He said that the problem had been taken care of. Two hours into a week rental the check engine light came on. The vehicle was having transmission problems. This company came and picked up the vehicle while we were at dinner without informing us, and did not issue us a replacement vehicle. We had to dispute a $467 charge to our credit card because Specialty Auto was not willing to issue a replacement vehicle or refund our payment. This company is super shady. I would not rent a lawn chair from these crooks.

Just dont! They sold us a lemon car! We spent 8k in first month repairing it! And the car itself is…read moreworth 12k! Just dont! Save yourself! And they dont care!

From the owner: At Keywood Motors, we’re proud to be Fort Myers’ trusted used car dealership, delivering a…read morestress-free buying experience that’s fast, friendly, and honest. Since 2016, we’ve earned our reputation by hand-picking quality used cars, trucks, SUVs, and cargo vans from brands like Toyota, Ford, Chevrolet, Nissan, Jeep, and Kia. Every vehicle is thoroughly inspected for safety and reliability, so you drive away with peace of mind. What sets us apart is our transparent, no-haggle pricing with no hidden fees—just fair deals backed by free CARFAX reports. We also understand that everyone’s credit situation is unique, so we work with over 30 lenders to offer flexible auto financing for good credit, bad credit, no credit, ITINs, and passports. Our goal is simple: to help you get approved and on the road quickly and confidently. We’re proud to be a family-owned dealership that treats every customer like part of the Keywood Motors family. Our team speaks English, Spanish, and Portuguese, ensuring every customer feels heard and supported throughout the entire process. Beyond the sale, our on-site service department stands ready to help with inspections, repairs, tire services, and routine maintenance, keeping your investment in top shape for years to come. Serving Fort Myers, Cape Coral, Lehigh Acres, Naples, Punta Gorda, and all of Southwest Florida, we’re more than just affordable used cars. We’re your local dealership at 2851 Colonial Blvd. Fort Myers, FL 33966.

If u like NOT being pressured to buy a car go see Richard. He was so relaxed and honest about what…read moreI could and couldn't afford. He was right. Then we worked to find a car that I could afford and be happy with. He spent time showing me how to work the new media system and showing me all the safety features. The test drive was great because he again showed me and set up all the new features. I bought a car 3 years ago and have to admit the new computer used for the financial papers was easy on the eyes. Now I have to wait for the paperwork since I didn't want a thumb drive so hope to get the papers soon Nancy Schaus

Be aware that in spite of no signage anywhere stating such, nor anything in the service agreement,…read morethey routinely disconnect or unplug vehicle dashcams without owner knowledge or authorization. Upon my complaint, the service manager said that's their policy. I agree, it's their prerogative, but they should either reconnect the dashcam or tell the owner it is no longer functioning upon pickup, so they don't drive away assuming they are still being protected as I was for two days before discovering it unplugged.