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    Suncoast Skin Solutions

    4.3 (4 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 weeks ago

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    29 days ago

    Had an amazing appointment with the PA Keely. She was so kind and listened to everything I needed to talk about with care.

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    1 year ago

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    Ask the Community - Suncoast Skin Solutions

    Sand Lake Dermatology Center - Lauren McConeghy, PA-C

    Sand Lake Dermatology Center

    4.3(113 reviews)
    59.7 miDr. Phillips, Horizons West / West Orlando
    Locally owned & operated
    Available by appointment

    I chose Sand Lake Dermatology Center after a negative experience with another clinic. The reviews…read moreare great so I felt like this would be a good choice and so far after two appointments, I really like this clinic and Dr Mailer. Before coming to Sand Lake Dermatology I had a biopsy at another clinic and was scheduled to have a carcinoma removed. I was unable to have this done at the other clinic so I booked the first appt available with Sand Lake Dermatology which was set for the end of July. Once I was able to get my records sent to the clinics, a staff member called me right away and moved my appointment to have a carcinoma removed from my face to last week. Because of the interactions I had over the phone and online with this clinic, I felt comfortable having this clinic remove the carcinoma even though I had not even seen the clinic nor doctor. While I was mildly aware of what the procedure entailed, the staff that prepared me answering questions and numbing me(Marisol and Aaron) were great and made me feel comfortable. Dr Mailer was just as nice and made me feel comfortable. I was of course aware of the dr performing the procedure, I couldn't see it and didn't feel it. The procedure is called Moh's procedure where they typically cut away the determined margin around the affected area, bandage you up and let the patient wait in the lobby while the removed specimen is being reviewed in the onsite lab. If the lab determines that not enough was removed to show clear margins, the patient is brought back in and the dr removes more repeating the process until margins are clear. In my case, the dr removed all that needed to be removed leaving clear margins so after the lab results returned after a couple of hours, I was brought back into the procedure room and the dr proceeded to stitch up my wound applying dissolving stitched under the skin and removable stitches outside. My appointment for follow up and outer stitches removal was set for one week later( this past Tuesday). I was prescribed a heavy antibiotic and advised to keep Vaseline on the stitched up area and keep it covered with a bandage that is changed daily. Once I was stitched up, I mentioned a growth I have noticed on my eyelid and the dr suggested that on my follow up appointment she would take a biopsy. So this past Tuesday I had stitches removed, the area where I had stitches seems to be healing well and it doesn't appear that there will be a heavy scar. I am happy to see this as the area that was removed was quite large and the area stitched was quite long. The nurse, Natalie numbed my face, the stitches were removed and I didn't feel anything. They also numbed my eyelid so the biopsy could be taken. This is a sensitive area so this was a bit more intense but it went quickly and the biopsy was done. I will likely have results next week. What could have been a high anxiety first procedures (I've never had any surgery or stitches) turned out to be a pretty smooth experience. I recommend consideration of Sand Lake Dermatology as the staff and Dr Mailer were great, the waiting room is comfortable and even the staff that manages scheduling, check in, check out, nurses, physicians assistants all made me feel important, individual and taken care of. I wish all medical experiences could be similar to what I experienced.

    What a wonderful dermatology center! I called and made my…read morefirst appointment and it took a month which is completely fine. When I went for my first appointment they said they were able to take out my cyst and I made an appointment the following day. The staff and doctors are all very knowledgeable and very kind and nice. I am so happy that I came here for such a sensitive subject for me. I can't recommend this place enough!

    Photos
    Sand Lake Dermatology Center - Dawn Cervantes, APRN

    Dawn Cervantes, APRN

    Sand Lake Dermatology Center - Gina Mangin, PA-C

    Gina Mangin, PA-C

    Sand Lake Dermatology Center - Camille Acevedo, Aethetician

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    Camille Acevedo, Aethetician

    Advanced Dermatology and Cosmetic Surgery - Sara Rojek, PA⁠-⁠C

    Advanced Dermatology and Cosmetic Surgery

    2.8(42 reviews)
    43.9 miHorizons West / West Orlando

    Their customer/patient service is very poor! I have left two messages with the nurses station…read morerequesting a call back to ask about what dosage I should give my daughter because it's not in the packaging. I never received a call back! Then my husband went in person asking to speak to someone and they told him they were too busy. They would call him back soon. Two days later still no call, so he made one last attempt with leaving a message for a nurse to call him back. Still waiting... We will not be returning to this office.

    Clermont office is very unprofessional & dishonest. Last year I went in for their "Free Skin Check"…read moreadvertised on their website. They wanted my insurance information beforehand so I gave it.. I left the office then they billed my insurance causing me to have to pay a deductible. I called management, they apologized then refunded my money. I should have filed with the BBB then but didn't. I went in this year for my annual free skin check & had to go back the week after because I thought that I forgot to ask about a spot & they dI'd it again twice. $640 for 5 minutes of their time. This time I've called for a manager 6 times to get this straightened out with but they keep playing games & sweeping me under the rug wasting my time. The receptionist even told me that there is no boss of the Clermont office manager lol STAY AWAY FROM CLERMONT ADVANCED DERMATOLOGY. This time I'm filing a complaint with the BBB & disputing their charges with my insurance.

    Photos
    Advanced Dermatology and Cosmetic Surgery - Mandy Moore, ARNP-C

    Mandy Moore, ARNP-C

    Advanced Dermatology and Cosmetic Surgery - Valenie Rivera-Roig, MD

    Valenie Rivera-Roig, MD

    Advanced Dermatology and Cosmetic Surgery

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    Suncoast Skin Solutions - dermatology - Updated June 2026

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