The ladies that work here are always so kind and helpful. They give that "favorite aunt" vibe and…read moreare always so warm and kind. We always stop by when we're visiting or passing through Sisters.

This store was so fun to visit, the gal working there was very friendly and helpful and I love the…read moredress I ended up purchasing. So many fun pieces to choose from. I'd definitely go back next time we're in town!

I'm so glad I stopped at this shop when we passed through Sisters! It's super cute with a lot of…read moregreat merchandise. I bought a cute little dress for my kiddo, and some socks for myself. They had some nice dishwater and I bought a couple small plates. They have jewelry in several different locations, and lots of other sorts of merchandise. One could certainly find something(s) for themselves here, or some nice gifts. I considered buying a serving bowl for my sister but wasn't sure if she'd use it, and I know my nephew and mom considered buying her some sort of garden item. Staff was friendly and not overbearing. There's a little area where you can buy drinks and maybe some small bites, and they have a nice deck out front to sit and relax. I enjoyed wandering the store and picking up a few things and would recommend them for a stop if you're nearby.

Absolutely LOVE this incredible shop, by far my favorite in all of Central Oregon. It's your one…read morespot shop for anything you may want or need: from cards, clothing, jewelry and home decor. I can't walk out the doors without something amazing in my hands. Just beware, you'll be smitten!

Pretty amazing shop. Lovely owner and sales staff were all about service, something you just don't…read morefind in a mall or chain store. Superb carefully culled bits and pieces from all over the world. We loved the Italian and Portuguese boots. Bravo. Will return, again and again.

Women have the horrible predicament of choosing whether our shoes can be enviably pretty…read more(Louboutins - I'm talking about you) or wonderfully comfortable. Have a seat - we aren't candy coating anything in this review. Comfortable shoes, even the pretty ones, often edge pretty but never quite make it. That's fine - if you are willing to sacrifice style. A lot of women are not willing to do that. I used to be one of those women. You can easily see the caliber of heels I adore wearing by spying my past photos. Price be damned - if they are designer and force me to teeter on thin stilettos, I have them. Having said that, I have leaned to also counterbalance this footwear torture act with conservative, sensible shoes that aren't plain. Sometimes you have to make tough choices in life. Don't laugh - this is a real thing. I usually get my sensible footwear from Comfortable Shoes in Burlingame or San Carlos. Sure, it isn't as fancy as Neiman Marcus but it does help me get through a day of work. Walking all day when I am on vacation. Not being restricted by what I can do or where I can go because of what I am wearing on my feet. This adorable boutique featured comfort shoes that I wouldn't guess were. They have a lot of stylish offerings that I've never seen in my usual comfy shoe haunts. The service I received was attentive, non-rushed, and really helpful. I love the sandals I bought. I logged my usual 10,000 steps a day when I was in Seattle immediately after buying those sandals because I was unencumbered by stylish heels that aren't meant for city walking. I felt comfortable walking in my sandals. My cute sandals garnered so many compliments. I looked pretty in my sandals whether I wore slacks or dresses. I still met my daily walk goal without blisters or corns. I love this shop. The service is great, my shoes are super cute, and the money was well spent. Go. Browse. Do yourself a favor - have cute comfy shoes that aren't sneakers to ensure you, too, can enjoy looking stylish while enjoying walks. Your body will thank you for it. Walking comfortably is good. I'll be back. I had to decide between 2 different pairs of shoes which one to get. I'm getting the other ones. You love me for it and I love you back.

Went there looking for work shoes and also show shoe for our winter tour in February, the sales…read morelady was very helpful and nice and recommended couple of other shoe store that has a larger selection of winter shoes and boots. I found a great deal on slippers and my wife got her work shoes, couldn't find mind due to the limited sizes.

I was visiting Bend from San Francisco for Christmas. I stopped into FootZone on Christmas Eve to…read morereplenish my Altra's. WOW! I had the best experience with Colleen. She's an absolute all-star in every way ... knowledge , expertise, impeccable listening and communication skills, and lastly, FUN. Her energy and enthusiasm were infectious. Colleen's the real deal. I left with 3 pair of shoes! Socks too. Having worked as a leader at Nordstrom for over 25 years, Colleen embodies the character of flawless customer service. Bravo Colleen! Thank you! John

The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

My wife and I went to the Famous Footwear in Redmond to buy new shoes. Let's start with the…read morenon-existent service. There appeared to be two young women working the store. Both were behind the counter, completely ignoring the customers in the store. Next was the non-existent selection. If you want cheap shoes and self-service this is the place; however, we were looking for high end, quality shoes. When I finally caught the attention of a staff member, I was told that they do not stock those shoes.

I find what I need every time. Thank you for having a great selection. I usually get running shoes…read morebut there are plenty of choices for walking, basketball, hiking, work, and other.

We came in late Saturday as a group of 7 to get skis for our Sunday beginners ski adventure…read more Easy rental and return. The staff were friendly and helpful in helping determine fit for the boots. Skis/boots/poles were $40 and helmet $8.

Easy rental experience. I'm a bigger guy and my wife and I wanted to do something healthy with our…read more4 year old while we stayed in Sunriver. I thought it'd be tougher to bike around but the trails are super smooth and a calm ride. The bikes were expensive looking and rode well. Biking around to the shops and back to our rental was relaxing and fun. We kept discovering wildlife while going over the biking trails. Deer, chipmunks, woodpeckers, etc. It was all a short leisurely ride. We'd stop, the boy would look for a few minutes, then off we go. Beyond the rental, while I was in the shop people were coming and going getting things fixed, questions answered, friendly advice on parts, and buying seats or locks. The employees were genuinely nice people and I hope that they continue to be successful.

We were referred to Bend Shoe Eastside by their downtown store. I was looking for a specific…read morerunning shoe. Unfortunately, they do not stock that shoe; but, pointed me in the right direction to get the shoe that I want. That is custom service above a beyond my expectations.

This Eastside Bend offshoot of the long time Bend shoe business named Birkenstock - Bend Shoe Co…read more(located downtown on Wall Street) opened a couple of years ago in the Forum Shopping Center (the one that also hosts Whole Foods, Barnes & Noble, Wild Birds Unltd. and Nothing Bundt Cakes) in the space that used to be a Hallmark store. Shopping here recently was a top notch experience for excellent service from the people who work there and quality brands in a range of styles of shoes, sandals and boots in many sizes, including narrow and wide widths, for women and men. On a busy Wednesday afternoon every customer was promptly greeted and seemed to get the same quality care and attention from the knowledgeable staff who could make recommendations as well as help customers try on their choices from the many casual - comfort brands that included Hoka, Josef Siebel, Born, Taos, Ecco, Keen, SAS (San Antonio Shoemaker), Dansko and others. . When some customers needed a different size or color than what was available in this location's inventory, I could hear the staff offer to have it brought in from the downtown store or arrange for the shoe to be held at the downtown location if trying it there was what the customer wanted to do. My husband and I walked in expecting to spend a few minutes to get my feet measured and see if I could find a pair of shoes and we were both surprised to find such a large, well displayed inventory in the larger than expected light and bright space. We walked out more than an hour later with five pairs of shoes, three mine and two his, that are both comfortable and fun to wear. STELLAR SERVICE: Store manager Stephanie was professional and patient as she assisted me to try on probably a dozen pairs of shoes (in most places I am lucky if I can find one that will work for me) and another woman and a man who were also working on a busy Wednesday afternoon helped my husband. Everyone was knowledgeable about brands, fit and styles to make recommendations for both of us. That is particularly valued by me as I have hard to fit feet and also have had multiple sclerosis since my college years which makes balance and gait a problem so the right shoes are key. This was like shopping in Nordstrom for shoes in the day when I lived near those stores for skilled sales professionals who knew their product lines and understand feet too. This kind of skill and service is how customer loyalty is grown. CONVENIENT PARKING LOT: We lived in Bend for almost 20 years and shopped the downtown Birkenstock store from time to time but popping into this store on a recent visit to Bend was our first time at this location which we chose because downtown parking is miserable and this store location offers a convenient to use parking lot. Next time we are in town we will have shopping at this Eastside location on our "to do" list again. We recommend the store. ACCESSIBILITY: Accessible parking is in the lot right outside the door. All on one floor with ample clear floor space to navigate to displays and seating to try on. HOW TO FIND IT: Map and contact info to confirm this location can be found here: www.bendshoeco.com/locations/eastside-forum-shopping-center/

The purchasing process was fine other than as I was checking out the cashier said if the fall apart…read morein the first three months, then I should bring them back. Lo and behold she was correct. The right boot started falling apart in no time. I returned in the fourth month for them to only tell me that they have fired all their old staff and rehired all new employees and that if they were to even consider swapping my faulty boots out they would need the original recipe from the date of purchase and nothing else would suffice. Bear in mind that these are Cody James boots, a Boot Barn special. Now I am in construction but nothing that would heavily damage my shoes, the last pair I had, of a different better brand, lasted me over two years. I've grown up going here but this is the last time I'll be visiting them for anything.

SOME PEOPLE WILL DO ANYTHING FOR A DOLLAR, AND THESE PEOPLE ARE NO EXCEPTION! THEY WILL LIE TO YOUR…read moreFACE OVER CONDUCTING BUSINESS WITH INTEGRITY. I am incredibly upset with the lying little you know what - who called herself "Bianca." I wanted my partners money reimbursed to his card for clothing that I received as a bday gift. Upon the request of an employee, I put the receipt on the counter with the items i was to return while i tried on clothes to see about doing an exchange. Nothing really fit me right, and because I didnt have my partners card which he used to make the purchase, "Bianca" couldn't do the return. I asked for my receipt back, and was told it was "lost, but when i came back in with the card they would still honor the reimbursement...they could look up the purchase with the card he used." It was their fault that the receipt was lost. I was skeptical, and asked for her name in case there was a problem... and of course, IT WAS. So when the return was attempted again by my husband, the manager/owner wouldn't honor "Biancas" words. She claimed nobody named bianca worked there, and when she looked up my husbands name in the system the items were never logged with the purchase. For this being our first experience as customers, i am shocked by the lies, and the attitudes. I have half the nerve to go there and wait for "bianca" to show up for her shift so we can have this discussion again, with the right person present. THIS KIND OF CONDUCT CRUMBLES SMALL BUSINESSES!