I've been going to Visionworks for four years. I am pleased with the service. Thorough eye exams…read moreare readily available. Frame selections were classy and moderately priced. I opted for Calvin Klein. The frame shapes are categorized. I prefer rectangular shapes. So the frames are all grouped together and you can stay in one section. I received a text message when my glasses were ready. It took about 8 business days. I am thoroughly satisfied.

Staff was initially helpful during my appointment. Tried to upsell a lot but that was expected. I…read morecalled about 2.5 weeks after my appointment to check in the status of glasses I ordered. I was connected with an AI voice that told me my order was shipped and would be expected in 3-5 days. I called 4 days later and the voice said the same thing. I was not able to get connected with an actual person After almost 4 weeks I was finally connected with a person that let me know my glasses had been sitting there and they were unsure why I wasn't notified. This is the second bad experience I've had with Visinworks and I am totally turned off from coming back.

I'm a longtime customer of Warby Parker, and one of the main reasons I keep coming back is the…read moreconvenience, consistency, and great customer service. When you invest in a good pair of frames and lenses, you want to know that support is there when you need it -- and that's exactly what Warby Parker delivers. No matter where I am in the United States, I can walk into any Warby Parker location, bring my glasses in, and get them adjusted quickly and professionally. That level of nationwide consistency is worth the price to me. The process is simple -- if it's busy, they'll take your information, send you a text or email, and you can go about your day until it's your turn. Very efficient. The store itself at Atherton Mill is beautiful -- clean, well-organized, and thoughtfully designed. I always appreciate the natural wood finishes, skylights, and the clever way they merchandise the frames. Everything feels modern and welcoming. My one small disappointment after moving to North Carolina from the Bay Area was the limited availability of low-bridge frames. In California, those options were plentiful, so I came in with the same expectation here and it wasn't quite met. Hopefully that continues to improve over time, because representation in fit options really matters. That said, the customer service has always been excellent. I never have to wait very long, the staff is professional, and the environment is consistently pleasant. Another bonus is the location. Atherton Mill is in a great area with plenty to do while you wait -- there's shopping, coffee, and places to browse. You can easily spend a little time window shopping at nearby spots like Lululemon, West Elm, or Anthropologie, which makes the visit feel less like an errand and more like part of your day. One practical tip: Parking at Atherton Mill can be a bit challenging, especially during busy times since there are several restaurants and retail stores in the area. Just be patient -- you'll find a spot. Overall, I truly value the reliability and customer care Warby Parker provides. Great service, beautiful stores, and dependable support wherever you are.

My friend's eye glasses was bended after the Halloween Dance party that it was dropped and stepped…read moreon. My friend was very upset as she could not see without the eye glasses. We were recommended to come to Warby Parker at Atherton Mill, 2000 South Blvd. First, the staff was very professional and welcoming . and Ms. Licensed Optician Lily H came to us and offered assistance sincerely. She is so awesome, she fixed the damages on the eyeglass frame on the spot after 20 minutes. She is very friendly and we asked to offer a fee and she told us that it was at NO COST to us. My friend got her eyeglasses back joyfully as she could see now as the eyeglasses was fixed just like NO accident happened . Thank you so much for the Optician Lily H and she offered a big help which meant so much for others. Kuda to Lily and we would like the Warby Parker recognized her services offered to customers without reservation. Thank you for Warby Parker, and especially for Lily H, the Licensed Optician. We will come back for business, for sure.. Thank you for posting this review. Best Iris H.

Finally!!! I made it to Johnny Fly Co! I purchased my first pair of sunglasses back in 2016 at a…read morepop up shop in South End. A month later, I accidentally sat on them and a part of me wept. Fast fwd to a few days ago. I intentionally went in to get new eye glasses and I brought with my 10 year old broken glasses with me. They got me squared away with new eyeglasses and then were graciously excited to help me with me "vintage" sunglasses from 2016. I love them and their customer service and authentic natural vibe. I can't wait get my new glasses and rock local eye wear!!!

Just got my first pair of Johnny Fly glasses (Splinter model) and I love them. Stylish, durable,…read morelocal, unique, and sustainably made. I visited the actual store in Charlotte's NoDa neighborhood to order and loved the friendly service. I'm an older guy with with triple progressive lenses so I'm always a bit nervous about finding the sweet spot where I can work at the computer at different distances. Not to worry. Hands down, the adjustment to these glasses was seamless and the easiest I've ever had. Thanks for a great product.

Thoroughly enjoyed my second visit to the boutique today…read more Lisa gave me suggestions on styling dresses and completing outfits which was helpful and appreciated. They also now offer rentals, which I love to be able to try on the clothes before renting and keeping the items for 21 days. Lots of variety from staple neutrals to bold prints, dresses, jeans and shoes plus some accessories like earrings, bags and sunglasses.

I love this boutique! They always have the cutest clothes and great customer service.read more

Melania provided great customer service, she was very pleasant. Upon entering the store she greeted…read moreme and helped me try on different glasses.

I've been a patient of Dr. Courtney Dryer for five years now. Every experience I've had there has…read morebeen fantastic and I will continue to go to her for my annual eye exam and frames. It's located upstairs in a large space decorated like a boutique. They have cute and quirky decorations that really liven the place up. There's a small waiting area where you can watch TV while you wait except that I've never had to wait in the five years I've been coming here. Dr. Dryer does a fantastic job with remembering details about her patient's lives and makes great conversation. She's very friendly and personable throughout the appointment. Her mom Lana is at the front desk and helps with all the paper work and finding frames. They do a great job and explain the purpose of each test performed. I feel lucky to have found such a great eye doctor!

I highly recommend Autarchic Spec Shop. I had gotten to a point where I was wearing my glasses full…read moretime and I was ready for a change. On my first visit with autarchic, they did a thorough eye exam where they explained the purpose of each test. Then they fitted me for contact lenses. I particularly liked how they walked me through putting them in and taking them out multiple times before I left. While i struggled a little at first, their instructions are now second nature and I can insert my contacts quickly on the first try (as long as I dont blink them out first. Since my visit, they helped me order a year supply of contacts over the phone. I left a message and they quickly responded. The shop itself is eclectic and cute with a very boutique feel. You don't ever feel like they are churning customers. The visit was very personalized and relaxed.

This was recommended in a Best of Charlotte feature magazine for shopping experiences. It is…read morelocated in the same plaza as Barnes and Noble and E. Martini, with a small lot in front of the boutique. You shouldn't have too much trouble finding parking. The shop offers a beautiful selection of upscale designer clothing from Gucci, Saint Laurent, Sacai, and others. Everything was arranged by colors. Clothes are toward the front with accessories in the center and back, shoes in the far right corner. Staff were gracious and friendly. They left me alone to shop on my own, but they were there to answer questions and help in any way. I visited during the summer when some items were on sale. I tried on a stunning pleated skirt that was about 40-40% off. Still pricey, but it was fun to try on. I didn't walk out with anything in hand, but I would come back to see what was new.

If you want to avoid the crowds at the mall and want to find a place that has a more of a…read morepersonalized feel, this is the place! I have always wanted to check this place out, after entering into the store, I smelled something expensive. I fell in love with one of their YSL blue hand clutch, that was to die for -- but cannot afford it. They carry Celine bags, not readily carried at Neiman's. Their shoe selections were good, my friend and I loved their Givenchy white stilettos with the zipper rim that was $650. If I had the money, yes I would shop here. I give it four stars, because the selections they had were actually nice, the place is clean and spacious, and upstairs (Poole Shop) had contemporary clothing, jewelry, candles/lotions, and sale selections that we ended up getting (green tank $19 and organic light beige for $49)! Clothing for the win!

Aghast at the unfriendly staff at Carnegie BVLD Charlotte, who did not acknowledge me or even say…read morea simple thank you after purchasing a couple of items. The worst customer service I have ever experiencer. We need to learn some basics ladies. I will not return!

I've shopped all of Julie's Boutique for years. When I say years, let's go back to Founder's Hall…read moreJulie's 2012. From Charlotte, Raleigh, and Columbia... Today I came into Ivy and Leo South Park. I felt un-welcomed. I was the only person of color shopping. I didn't get a welcome when I came in from the multiple sales associates standing behind the register. I walked around. Out of all the associates working, one lady greeted me when I got closer to the far side of the store were she was straightening inventory. She was nice and I accepted her cheerfulness. I continued to the far back right to look at the longer dresses. Do you know one of the ladies literally tried to squeeze past me without a greeting or offering an excuse me so she can get by to put her cup in the "break room/closet" in the back. Ma'am, I do not bite. It wouldn't have hurt you to say excuse me while trying to squeeze past me. I literally left without anything. I came out bothered. I'll stick to the other locations where they welcome everyone.