Poor service, the cashier was very unwilling to help. When we found a scratch on one of the…read moresunglasses we've picked,she didn't even try to lookup for a new pair or provide serial number. Not going back! Had to go to Rosemont outlet mall where the girls were more friendly.

I was at Premium Outlet of Sunglass Hut in Aurora Illinois location last Saturday 6.4.22. Long…read morestory short i have a complaint on the pricing that I have purchased 5 sunglasses Teresa claimed she charged me $360 for all of them when in my bank transacrions $210 & $360 was charged from that store! I phoned today 6.9.22 & spoke to Bianca that was not apologetic that there was a miscommunication in pricing and not empathetic....she hung up on me that's her cop out on entertaining a valid complaint! Really Sunglass Hut???? This is the kind of employee you hire???? A minor complaint & you hung up on paying customers???? Bianca, with this poor attitude & no patience on handling complaints you need to reassess if customer service is your expertise....NOT!!!

If you are sensitive to price in any way, or expect reasonable value for your money, don't bother…read morewalking in. Crazy prices completely out of line with 99% of what people expect to pay. The owner is knowledgable, very friendly and has made this business all about designer frames. That's fine and I expect to pay more for cool, low volume frames. However trying to charge me well over $400 just for standard lenses on top of the frame cost is a bit much. I politely declined.

Pam helps you choose the right glasses for your facial shape. My daughter commented that my…read moreglasses are not the styles she thought would look good on me, but they look great. When you are with others, they focus on your face. It makes senses to invest in glasses which help you look your best. Blinka has the best selection and best service of place I have purchased glasses.

I have been going to Eye World and Dr Sirohi for many years now and every time it's a great…read moreexperience! She is fantastic as well as her team! I used to go to the "big box" eye places (never again) and was so fortunate to have found her! I love the personalized attention and even if 2 years go by since my last exam she ALWAYS remembers me. Trustworthy, very knowledgeable and super sweet! Highly recommend!

Great service extremely courteous.. I was traveling from out of town and my frames broke, I was…read moreable to get replacement frame from my hometown optician but needed someone to transfer prescription lens to new frame. Eye World was gracious enough to help me out and they did not charge me a penny for this service

Stopped in to get my glasses fixed because the screw was loose. Even though I am not a customer of…read morethis store, they offered to help me out. Including the repair on my glasses, they showed me other options for transition lenses and a better way to wear my glasses for my progressive lenses.

What an amazing experience. It had been 7 years since my cataracts and my former pair of glasses…read more Smart Eyes came up 1st on the list for my vision insurance. Dr Yun is thorough and has the latest equipment. She does all the testing herself. There was a slight change to my Rx. Calvin was very helpful and assisted me with selecting the perfect pair of glasses. My insurance offered a great discount and I'll be stopping back for a new pair of sunglasses soon. My new glasses were ready in 8 business days. I need to have a secondary cataract removed next week and I suspect my vision will improve even more.

Absolutely love Four Eyes! My entire family was treated with genuine care, and everything was…read moreexplained clearly and thoroughly. Prices are reasonable, and they offer a great selection of eyewear brands. I've been wearing glasses for years, and this is the first doctor who truly helped me understand my eyesight--both the strengths and the challenges. We visited the Oswego location for three separate appointments, and every experience exceeded our expectations. Highly recommend!

BRING YOUR CHECKBOOK BECAUSE YOU'RE GOING TO NEED IT AT OSWEGO LOCATION!!…read more If you go to this For Eyes location beware of the "exam upgrade" that no one tells you about until it time to pay your bill - and it's more than double then what you paid at another For Eyes location. I decided to go to this location because it was closer to my house. I was going to the Naperville location prior, Oswego apparently thought I needed a "special" contact fitting exam. A few thoughts about their decision to "upgrade" me without my KNOWLEDGE or CONSENT. 1. This special exam is supposed to be a contact lens fitting. I've been getting my exams and contacts from For Eyes for 3 years! I choose the exact same contacts as years prior! 2. The special exam was the EXACT same exam as I had at their Naperville location... only A LOT MORE money insurance wouldn't pay! 3. Naperville cost was $14. Oswego price was a whopping $60.00 out of pocket FOR THE SAME EXAM!! Read some of the other reviews on here about this place and their "special eye exam", it wasn't just me that got ripped off, seems they have a habit on doing this. Also, wouldn't recommend you buy your contacts through this place either. Price was RETAIL PLUS!

My daughters and I have been going there for 4 years now and so glad to have them in town…read more Great ideas how to deal with dry eyes. Dr Chase and staff are all very friendly. My daughters and I have been going there for 4 years now and so glad to have them in town. It's nice that they're a family owned business. They now have inexpensive frames WITH lenses for very discounted price. Great idea for anyone and perfect for kids glasses.

Walked off the street with a broken pair of ray bans from 8 years ago. They repaired them free of…read morecharge. Awesome customer service, I will come back!!

Highly recommend. From making an appoimnet to picking out frames Claudia was so helpful with…read moreeverything . She was so patient with all my question and helpful with the process of everything!!

This place has some serious management issues with how they operate. After my eye exam I ordered…read moretwo pairs of glasses, same prescription, because the reason for my visit in the first place was I had broken my only pair of regular glasses. I made a point to tell them this and that I couldn't see. I only had a pair of sunglasses from a few prescriptions ago, which is not at all ideal for daily wear. They said, on July 12 that they would be ready in about a week and a half which would have been around July 24. I never heard anything so I called them on that day to check and they said one pair had come in. Not sure when that happened or why they hadn't called me but I gave them the benefit of the doubt. Now it has been 2 1/2 week, I still had not gotten a call about the second pair and so I call them again and they say they are ready. For being a company supposedly passionate about people's vision, they sure don't seem to be in a rush to get you to see properly. If I hadn't called, how much longer would it have been? I'm beyond disappointed and will be looking elsewhere for my eye exams and glasses in the future.