I was able to get an appointment quickly and they took my insurance!!!…read more I felt they were very professional and pleased with the services

There was a bit of a wait to get an appointment (which honestly felt like a good sign), but I ended…read moreup getting in much sooner thanks to a last-minute cancellation. From the moment I walked in, the office felt clean, organized, and really welcoming. The staff was incredibly friendly and made the whole experience easy - especially when it came to picking out frames (which I'm notoriously indecisive about). They were patient, helpful, and gave honest input without any pressure. I went in for a full eye exam for both glasses and contacts since it had been a while, and everything felt thorough but efficient. Nothing felt rushed, and they took the time to make sure everything was just right. They have a great selection of frames, and my glasses were ready in about two weeks. The entire process felt seamless from start to finish. I had such a good experience that my husband is already booked for his appointment!

Dr Poonam Bains was amazing. Very informative and attentive. Not in love with the fact that I need…read moreglasses now, but she made sure the process was efficient and painless. I would highly recommend.

I had no appointment and was greeted by Chelsea who immediately served my needs by recommending a…read morereplacement pair instead of a lens (my was broken) and she without me asking informed me if AAA discount and sales. I was in and out under 20 minutes. Excellent service

Just had my annual eye exam, if you want a thorough eye exam Dr Ong is the best. Very detailed and…read morefriendly. Additionally his staff is excellent, go into detail on your insurance coverage and eyeglass lense options. 100 percent satisfaction with every aspect of the practice

I just had to post another Yelp Review on Vision Optix Optometry in Brentwood, CA. This review is…read morespecifically for Jamie, the office manager. I ordered some beautiful Ray-Ban frames with progressive lenses there. The progressive lenses required an adjustment for long distance and the frame was defective. Jamie provided me with great one on one service and handled the matter personally. Everything was resolved, handled and communicated professionally. Customer satisfaction at it's finest! You can be sure that Vision Optix backs their products and services. Recommend.

My daughter and I came here for our annual vision check. I had a fantastic experience here! The…read morestaff is incredibly professional, and the eye exam was one of the most thorough I've ever had. They used great technology and took the time to explain everything about my eye health. We also ended up getting our glasses here- to take advantage of our insurance perks, we didn't feel rushed at all even though they were about to close for lunch. Highly recommend for anyone in East County looking for a reliable eye doctor! Can't wait to get our glasses!

This is their secondary location from Brentwood. Located just past City Sports and before Walmart…read more They have a great variety of brand selections such as Gucci, Oakley, Lacoste, Nike, etc. I referred my wife and she had an amazing experience. From booking an appointment on the phone and verifying your insurance coverage, it was a smooth process. All of the staff are very nice and helpful.

Being new to Brentwood, we have been eager to find a trustful optometrist for our family in the…read morearea. For year 1, we tried Site-for-Sore Eyes on Balfour, were not impressed. When we switched to Dr. Bronge, what a fresh air! Dr. Bronge is very personable, and professional. He explains very well with 'human-understandable' terms and listens. I first got some updated prescription for driving; then I got eye allergy treatment in year 2 with great satisfaction. I referred my German husband to Dr. Bronge. He is totally happy with the Doc with his stringent standards. Next, i'll refer my daughter to go as well. Thank you, Dr. Bronge. BTW, office clerks are very friendly and efficient too.

I scheduled an 8:30 AM appointment for my 7-year-old son through Brentwood Eyecare's own online…read morescheduling system on Saturday. The system offered 8:30 or 9:00. I specifically chose 8:30 because he is in school, which starts at 8:20, and I wanted him to miss as little class as possible. At 8:20 AM -- only 10 minutes before our appointment -- I received a text from an unidentified number saying, "good morning we received your appointment please come @ 9am." They didn't even identify themselves, so I had to ask who was texting me before they told me it was Brentwood Eyecare. At 8:21 I explicitly responded, "Our appt is at 8:30. It's for a child in school. We are already on our way. We will be there at 8:30." They replied that they had no doctor until 9:00. When I questioned why their system offered an 8:30 appointment, they responded, "not sure why our system let you make an appointment im so sorry." I told them that since their system scheduled an 8:30 patient, I felt contacting the doctor rather than changing a patient's appointment 10 minutes beforehand would be the appropriate solution. We arrived around 8:25. I was already uncomfortable with how this was being handled, so I sat in the parking lot calling other optometry offices hoping someone could see my son that morning. No one could. Around 8:35, we went inside to wait and look at frames. At 8:36 -- 15 minutes AFTER I explicitly told them we were coming -- they texted, "Would you like us to change this appointment to 9:00 or reschedule. We need to give the doctor notice." I called because I genuinely did not understand what additional "notice" they needed when I had already said in writing that we were coming. The employee was immediately argumentative and insisted I had not told them whether we were coming, despite the text stating exactly that. As I entered the office, I ended the call and addressed the situation in person. My son and I then went to look at frames while we waited. The employee I had spoken with began making comments about the situation to her coworker from across the office, saying she would now text the doctor since I was there while continuing to complain that I had not given notice. I told her that if she had something to say while I was standing right there, she could speak directly to me, and again pointed out that I had given notice in writing. Both employees then began talking over me. I raised my voice trying to get a word in and was told I was being "hostile" and that "it's Monday morning." Being Monday morning does not excuse poor customer service. Their own system offered and confirmed an appointment when apparently no doctor was available. Their employee had already acknowledged IN WRITING that she didn't know why their system allowed it. Eventually, I was told they would not see my son and could reschedule him. I made it clear I would not be returning after the way the situation had been handled. What happened as we left is what I find completely unacceptable. The employee stood up and sarcastically said DIRECTLY TO MY 7-YEAR-OLD, "I'm soooo sorry, child's name, we can't help you today because of your mom's behavior." Whatever disagreement you have with a parent stays between the adults. You do not involve a 7-year-old or blame his mother TO HIM for why he isn't receiving care. He was there because he was having difficulty seeing and his glasses were broken. He had done absolutely nothing wrong. For transparency, after she directed that comment at my child, I became extremely angry, used profanity, and slammed the door when I left. I could have handled my exit better and I take responsibility for that. However, that occurred at the END of the interaction, after their scheduling error, arguing, discussing me across the office, repeatedly claiming I hadn't given notice despite written proof, and finally involving my child. Afterward, I read other reviews and unfortunately my experience with the front desk does not appear isolated. Multiple reviews describe similar issues with receptionist attitude, rude/dismissive interactions, and poor customer service. This appears to be a recurring issue rather than simply someone having a bad Monday morning. Thankfully, Oakley Optometry on Laurel was able to get my son in that morning. The difference was night and day. Everyone there was professional, accommodating, kind, and incredibly sweet to him. It's farther from us, but 100% worth the drive. I absolutely would not recommend Brentwood Eyecare. A scheduling mistake can happen. How you treat people while resolving it -- and especially how you treat a 7-year-old child -- is a choice.

Wow, I've never, ever, experienced a TJ Maxx store so horrible. No pride in this store at all. Do…read morebetter for the community. Some areas were a hazard. With the job market so dismal hire people that actually respect the brand.

Horrible service received by Andrea today. I purchased the red just yesterday at the clothes of the…read morenight and came back to return it today and the woman Andrea was about to return it for me although I have the receipt and the tags were on. She said it was dirty, which is exactly how it was when I purchased it.!! Looking at the receipt date and speaking to the customer would help instead of acting like I was the person that made it dirty, which is why it was marked down!!! More Training is needed Asap!!

I cannot recommend Dr. Priya Kaura and the Walmart Vision Center highly enough!…read more I honestly never liked shopping at Walmart before, but this experience completely changed my mind. Because of the exceptional customer service I received, I'm even planning to transfer my prescriptions and use this location as my pharmacy. I was desperate because my old eyeglass prescription was giving me terrible headaches. I called the office, and Mike answered the phone. He was incredibly kind and immediately found a same-day appointment for me. I was so grateful! Dr. Priya Kaura was absolutely amazing. She took the time to carefully examine my eyes, explained everything thoroughly, and even provided me with same-day contact lenses while I waited for my new prescription glasses. It was my very first time wearing contact lenses, and I was nervous. Dr. Priya was incredibly patient and never made me feel rushed. She personally taught me how to put them in and take them out, shared simple tricks that made it so much easier, and encouraged me until I was comfortable doing it on my own. Her kindness, patience, and genuine care meant so much to me. I truly can't thank her enough. I also want to recognize Miriam (or Marian) at the front desk. She was so patient and went above and beyond by calling my insurance company to verify my coverage, making the whole process smooth and stress-free. A special thank you to Crystal in the pharmacy as well! She helped me save money by recommending an over-the-counter equivalent for my acid reflux medication that was much more affordable than the prescription. She took the time to explain my options and genuinely cared about helping me save money. That level of honesty and customer service is rare these days. From the Vision Center to the Pharmacy, everyone I met was kind, knowledgeable, and truly cared about their customers. This has been one of the best healthcare and customer service experiences I've ever had. I sincerely hope Dr. Priya Kaura stays at this location for many years because she is an exceptional doctor and a tremendous asset to the community. Thank you, Dr. Priya, Mike, Miriam (or Marian), and Crystal for going above and beyond. You have earned a loyal customer for life!

This is our second year coming to this eye center. The manager is so great with kids and the…read moredoctors are as well. Well pretty much everyone we've seen has always been amazing! Our last visit was 3 out of 4 family members and each got 2 pairs of glasses. They were all so patient and friendly in helping us. We did have a hiccup in the frames that were ordered but they are fixing the problem with no issues. I don't have anything bad to say about this place. But a plus side to the location is if you need to do some shopping well it's a one stop shop. (Yes Costco has a vision center) but Walmart has kid glasses. Last time we did Costco they didn't have kid frames. The prices are reasonable here. My husband also orders special safety glasses for work off a website and we've compared some of the frames we got at Walmart and Walmart still had a better deal.

I have been a patient of Dr. Linder since I moved to Antioch in 2016, and in all these years I have…read morenever had a single bad experience. She has seen me through every stage and change in my vision and every eye issue I've had along the way. When I first started seeing her, I was nearsighted. Over time I also became farsighted and eventually needed bifocals, and she managed that whole transition with care and attention. Later, I developed a detached vitreous, and she guided me through that with calm, thorough care and reassurance. I also have idiopathic intracranial hypertension (increased intracranial pressure), which means that sometimes I need to be seen urgently. Every single time that has happened, she has made time for me. That alone says a lot about the kind of doctor she is. Her office itself is great -- it's always very clean and well kept, there is plenty of parking, and the staff is consistently friendly, helpful, and professional. You never feel stressed walking in there, and you never feel like you're just another number. I'm a nursing instructor, and at a recent visit, I told Dr. Linder that I was feeling intimidated about teaching the anatomy of the eye because, honestly, it's a complex topic if you're not in that specialty. Without hesitation, she offered to meet with me, look over my PowerPoint, and help me fact-check it. What really amazed me is that she did this on her own time, on one of her days off, and with incredible patience. She would make an excellent teacher. The way she explains things and the analogies she uses make complicated concepts actually make sense. I walked away from that meeting not only feeling more confident about my lecture, but genuinely more interested in the eye itself, which is not something I ever thought I'd say. As a nurse, I pay attention to certain things in healthcare providers. Dr. Linder clearly loves her specialty and isn't just going through the motions or counting down to retirement. She's fully present and engaged in her work. She takes the time to explain what's going on, discuss prevention, and make sure you understand what's happening with your own body. She also genuinely cares about her patients as people, not just diagnoses. She's also very down to earth. She's not stiff or overly "buttoned up." She's easy to talk to, warm, and approachable, and she makes it easy to ask questions without feeling rushed or dismissed. I can honestly say Dr. Linder is the kind of physician you hope to find and keep for life. I'm incredibly grateful for her care and truly blown away by her dedication to both her patients and her field. I recommend her without hesitation.

YOU CAN'T GO WRONG WITH DR. WONG! If you want the most…read morethorough, professional, knowledgeable and kind care for your vision, look no further. Everyone I encountered throughout the steps of my exam at this great facility were so nice and memorable. The front desk staff welcomed me with smiles. The awesome Dr. Wong taught me so much about my eyes. She didn't judge me for my long over due eye care, instead praised me for coming. Her energy, expertise & complete testing resulted in my vision being restored to the clarity I had when younger. I was escorted to the eye glass frames department where I met the sweetest specialist who finalized my choices for my new pair of glasses. How refreshing it is to receive quality care that left me truly feeling cared for. This establishment takes pride in improving & sustaining your eye health. We'll be their patients for life. Thank you to each and everyone of you at EYE TO EYE OPTOMETRY.

Ok it's that time a year again for me. I like this office because the staff are so personable…read more They are always right on schedule, I never have to wait. I appreciate the timelessness with starting each appointment on time. My eye exam went great, no issues with my eye health. I choose my new frames, this time I got a pair of sunglasses and regular glasses. I'm really happy with my selection. I went with a different designer this time and I am very satisfied.

Love my dentist! Me and my husband drive 45min+ just To be…read moreable to be seen by him! He's funny , patient, informative & overall just a good dentist! I'm horrible with names but he works M & W & has blondishh hair !