Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

Super local businesses! Peter and Mary are extremely…read morehelpful! I broke my og frame, so calling everywhere to see if that could cut glass same day, I found this wonderful place. While waiting for them to cut lenses Peter gave great recommendations to a Nepalese joint! And then upon returning to pick up my eye ware I saw a pair of sunglasses and they were able to put my prescription in them. I can't wait to come back and try on the sunglasses when they're ready! The whole area is magical. From the pie joint to the eye glass joints!

I had a great experience at Eyewear Gallery. Dr. Dawn is amazing and very friendly. She always…read moretakes the time to answer my questions about my test results and explain what everything means, which I really appreciate. The staff was also helpful and welcoming during my visit. There was a small issue with syncing my previous exam records, so they had to contact support to get it resolved, but they kept me informed and handled it professionally. The email notifications could use some improvement--the scheduling link in the email went to the wrong system--but the scheduling link on the website worked perfectly fine. I didn't buy new frames this time since my prescription didn't change and I'm still happy with my current pair. They do have a wide selection of frames, and while many lean toward the expensive side, the quality looks good and there are plenty of nice options to choose from. Overall, a positive experience and I'll continue coming back.

Dr. Dawn is fantastic. Unfortunately Amy the gatekeeper of the front office is scatterbrained…read more(forgetful). To the point that I will likely switch practices after many years even with the best service and care by Dr. Dawn. The face of the front office must be able to professionally multi task and be sincere. This behavior makes myself and multiple others that I know of leave the practice.

Good collection of sunglasses at a reasonable price…read more They do keep updating their supply to keep up with the latest stuff! Staff is good too.

The manager Naz at the downstairs location is very unprofessional. She lacks positive customer…read moreservice skills. suggestions to go upstairs or to the other mall close by.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

This is the second time I have bought a pair of glasses from Warby Parker. I enjoy being able to…read moreselect a frame from a variety of different frames and have someone to help. They are relatively inexpensive as well for their products compared to other places I have shopped in the past (ex. Lenscrafters). Once you find a pair that you like and you're able to provide your prescription, your glasses will be shipped to your house within 7-10 business days. I've always gotten mine before the 10 days are up!

Walked in, prescription in hand, ready to buy glasses and no one greeted or offered to help us…read more Strange, but kept on looking for the right glasses. Two people of a certain race walk in and were immediately approached, greeted and helped. We were in the store for 10 minutes at that point. Took my bf's money to MyEyeDr down the block thank you.

He is very nice, very patient and treat you the best…read more Reasonable prices. Know him for 2o years.

Friendly personalized accurate service. Fast response, detail oriented, focused on your needs.read more

I went here during a very busy afternoon on Saturday, August 29, 2026. The mall was packed and…read moreWarby Parker was doing some solid business as well. I didn't buy anything. I just had a 4-year old (ancient in eyeglasses years btw) pair of Warby Parker wide-sized eyeglasses called the Aubrey that I needed some work done on. I was greeted by a friendly lady whose name, sadly, I did not get despite the fact that she was so cool about bantering and making friendly chit chat. She also wore eyeglasses but other than that I'm sad that I can't be more specific. I told her that I needed some work done on my Aubrey and she proceeded to check me in. I was especially appreciative of her patience while I tried to figure out which one of my many email addresses was associated with the store. So anyway, she checked me in and then I just chilled on one of the benches with my mom for a short wait until Adam fetched me. He was super friendly and also down for chit chatting. I especially appreciated how cool he was with my awkwardly hilarious squinting at him and everyone and everything else while he worked on my eyeglasses -- yeah, my vision is unhinged. Lol. Anyway, this particular Warby Parker store had a great, welcoming vibe. I love the concept of checking in the customers and I love that there are benches where you can relax while waiting. Warby Parker is super modern in the way they do eyeglass retail. Love.

Usually eyeglass stores are like car dealers, where you have to fight them off with a stick - but…read morethe employees at this store didn't even greet us, let alone offer any kind of assistance as my sister & I walked around trying on frames. And the store was basically empty, so they were literally just standing in the middle staring at their phones. I asked one lady a question, and she did answer it. But that was that. Not even a follow-up "do you need anything else?" We left after maybe 15 minutes of looking around, and they didn't even say goodbye. Weird. ‍

The manager would not process a refund for me. I was a first time customer at this retailer and was…read morenot treated with the utmost respect and understanding. I was told the "system"in the computer would not allow a refund and that I came in just over the 30 day return limit. I had told her that my family and I just recovered from an illness and we're not able to come sooner. She was not understanding at all and didn't show any remorse. I should have been given a refund. I have never experienced such lack of care from a retailer.

I'm not sure why there are even any bad ratings, the customer service at this location is great…read morethanks to Karina, who is a very helpful and great person! I feel lucky that she is the one at the location closest to me.

Unique glasses unlike anywhere else. I confess I first went to Visionworks looking for glasses. I…read morestayed for 3 hours and left without getting anything. I walked into Village Wye Center and found a pair I loved within 10 minutes. I was able to order the lenses in the custom colors I wanted. I got magnetic clip on sunglass lenses for them and a second set of clip on made especially for migraines. After picking up my glasses I walked around for weeks saying randomly to people that I loved my new glasses lol. I still feel this way. Recently I had to change my prescription. They were happy to help me do this, and even fixed a tiny bit of damage I had caused after dropping them. They were ready faster than predicted and they're perfect. I love this store.

Good vibes all around - I came out of Village Eye Center in a state of calm because the staff was…read moreso attentive and caring. Dr. McConarty solved the vision problems I've been having for years. He came highly recommended, and I'm happy I sought him out. What a relief - my new lenses are an upgrade to my quality of life. Jennifer, the general manager, also deserves praise for her patience and sheer determination in finding the perfect frames for my facial profile. Her technical knowledge of the trade is impressive.

I always come here after an appointment or if I'm in the area generally. This place is amazing with…read morewarm and friendly staff. The cashier especially has such a cute demeanor. Not to mention the food and coffee are amazing.

We really enjoyed our time at the Mosaic District! We made several stops here while we were in…read moretown. It's such a fun area to walk around, with cute shops, great restaurants, and plenty of things to see and do. The atmosphere was especially lively with the World Cup going on--we could hear people cheering from some of the restaurants, which made it even more fun. Great food, shopping, and energy all in one place. Definitely a spot we'd enjoy visiting again!