Oh my goodness!! Where do I begin?? Mr Steve is fantastic to work with! It has been a long time…read moresince I have worked with a professional optometrist that is honest to a fault and bends over backwards to help you, educate you, and give you a great deal! This guy does business the old-fashioned way! Honest, earnest, and meticulous. I love my new glasses! They fit, they are comfy, and they are durable! Plus, my refurbished sunglasses can't be beat! Yes, instead of selling me a new frame unnecessarily, he refurbished my old sunglasses as good as new! I couldn't believe how much of a conscientious and customer-focused man Mr Steve is! You will not go wrong trusting Mr Steve with your optometry needs!! He is simply the best. He also encourages routine follow-up visits to correct and tighten your frames as needed. I got mine in December and am due to stop back by soon! I am so grateful to have been recommended to him!! Thank you, Mr. Steve!!

MOD has been making glasses for many years. Steve is one of the most honest and conscientious…read morepersons I have known. An experienced Licensed Optician that really knows his trade. You can always expect the most professional service no matter what your vision needs are. Thank you Steve for your expectational service. R. Famawi

I have been looking for the perfect pair of Jacques Marie Mare frames for quite some time, and…read morefound them in Nashville! Thank you to Reese for his IMPRESSIVE effort in locating them, having them shipped to the store, and assisting me in choosing lenses to fit my style. I would come back again to Nashville (from California) just to experience this exceptional customer service. Thank you again Reese.

Service , selection, value. All top Notch at ole image optical . All very kind and attentive…read moreemployees. A Gem.

I have been very surprised to find that many eyeglass stores do not offer repairs in any capacity…read more After checking several, this is the first one that confirmed they offer repair. In fact, I was thrilled that they did repairs on about five pairs of my glasses, right as I was standing there. Excellent service and obviously an expertly run shop... very happy to have found them.

I sat on my glasses and broke one of my hinges. With only one pair of glasses and a license with…read morevisual restrictions I was in sad shape. With my lenses suspended from the nose cushions, I found my way to Milam's. I was saved, walking out 15 minutes later, fully rebuilt with a smile on my face. If I could only clone this customer service my bitchy resting face would be forever cured. Cudos to Milam optical

Switched over to this doctor after having a really poor experience at another practice in recent…read moreyears. Everything about this doctor + office is what I was looking for. Friendly, helpful office staff, easy to schedule, no shady tactics like at Music City optical. Doctor was professional, easy to work with, and helpful without being pushy. Happy that I found a practice to start using and recommending.

My husband and I recently switched to a new vision insurance, meaning we had to find a new eye…read moredoctor. After searching on Yelp, I came across Novel Eye Care, and I'm so thankful I did! It was easy to make an appointment online for myself and my husband. You'll get confirmation texts and emails from this office as you get closer to your appointments. The office is located in Midtown, and there's a FREE parking lot right in front that's just for patients. The vibes inside are spot on - colorful and bookish in all of the best ways. Dr. Koch and Heather the optician were both friendly and helpful throughout our appointments. I also love that they have an "office dog," Gracie. We both purchased new frames and lenses with our updated prescriptions, and there's a pretty good selection to choose from in-office. It takes about two weeks for your new glasses to be ready. If you're in need of a new eye doctor, I highly recommend seeing Dr. Koch at Novel Eye Care!

Jeremey is great. If you need new glasses this is the best place to go! Jeremey takes the time to…read moreget your glasses just the way you like them. He listens to you and explains every detail and is not happy until you are happy. Frames, lenses, and sunglasses. He does all. Do yourself and your eyes a favor when you need new glasses. Go to The Eye Bar in Murfreesboro.

Jeremey has the most patience I have ever seen. He takes his time making sure the glasses set on…read moreyou correctly. He has they "eye" to actually pick glasses out based on your preferences and size of your face and how the glasses will fit across your eyes. I always use my FSA money from work to buy his glasses. These frames are the best frames I have ever bought ! Highly recommend!! He has a great selection to chose from and I love my sunglasses. He usually has a trunk show in March!

May's white-glove service changed the way I look at buying eye glasses. I have had my current pair…read morefor 5 years and I still get regular compliments on my glasses. She has the largest selection I've ever seen, ranging from budget pairs to high-end pairs, and access to extra features with the lenses I didn't know existed. My lenses have a focus point for my prescription as well as a special focus point at the bottom for reading and texting. They are scratch-resistant (I've had them knocked off onto gravel pavement while rehearsing with my dance team) and they did not scratch! They have blue light filters built in, too. May is thorough and she takes time to get to know you and explain all the options. This can be a lot, so plan to have an hour or two when you go see her. The advantage is that she helps you pick out frames that compliment your face shape, and lets you scour her inventory so you can try on all the styles you like and choose your favorite. Since my first pair, I have bought a pair of sunglasses that have spoiled me rotten, and last year I bought a pair of glasses calibrated specifically for working on the computer. I came to May telling her I was experiencing headaches during long days working on the computer, thinking I needed more powerful blue light filters. She promptly identified the root-cause was eye strain from my prescription strength. Since my glasses had a focus point far away to assist my vision, she suggested I have a pair made with the focus point about 18 inches in front of me specifically for computer work. It's worked like a charm! Not a single headache and no eye strain since wearing the new pair on the computer. In total I have 3 pairs, all for a specific purpose, and they're all stylish frames that make me feel I have something unique. I highly recommend going to see May at Chart Optical and trying out her elevated white-glove service take on shopping for eye glasses.

May is the best!! Such good customer service. I felt listened too and she really helped me find…read morethe best fit for my heath and aesthetic. 10/10.

Great Service Always- The Doctors are Great and the staff is always very helpful.. Would Recommend…read morefor Any Eye needs!

I've used this location for annual eye exams and to purchase glasses and contacts for the past few…read moreyears. I've rarely had a problem scheduling an appointment to fit my needs. The prices on some items (glasses) are a bit higher than some of their competitors in the storefront scene but I'm hoping that just means they're higher quality. Exams are a bit pricey but I imagine consistent with the field--I always pay more for a visit to the eye doctor than I do for a visit to the family doctor even with vision insurance but I assume that is an insurance issue rather than an issue specific to this establishment. The doctors and nurses I've interacted with as well as the front-end employees here have all been friendly and efficient during my visits. I have occasionally had issues with order notification---that is, calling to see if my glasses or contacts have arrived only to be told "oh, yeah" (I'd have expected the call from them prior to my call). Clean establishment in a decent location and I will likely continue to use them for my eyecare needs while in the area.

Best eye care in Hermitage! You are greeted with a smile as…read moresoon as you walk through the door. While being processed, I was asked how I was and if I had done anything exciting since my last visit which was a year ago. You def get personable service here. Dr John and Dr Terri are a husband and wife team who give excellent care. I enjoyed the visit with Dr Terri today. We discussed my vision along with my overall health to common interests. See you next year!

office is not organized, they can't find my records , called few times nobody answered and no one…read moreworking ,every time it goes to voice mail. they are not professional at all.