This Local Branch is a great Little operation; Great…read moreselection of glasses and the Staff is Most Knowledgeable in helping us See Right! The Optometrist is a Very Cool Guy that makes You feel you are getting it Right! Very Comforting to know you will be; Seeing Clearly in Notime!

The guy sold me the wrong thing and refused to make it right. But I went ahead and bought something…read moreelse and he was rude. Money down the drain. Will not purchase anything here again.

I drove by this place and had to stop by. I felt welcomed as soon as I walked in and had a great…read moreconversation with the employee who i believe was the owner. I asked questions about different juices and he really gave me his honest opinion on the best juices for me. Prices were just right, they offer reward programs and have a lot of variety. I'm very happy i found this shop and i defiantly will take the extra 20 minutes to drive here. Thanks 515!

I cannot say enough good things about this business. I've been a customer for years ranging from…read morerunning a small photography business to creating small, artistic designs, to printing personal photos. I will not go anywhere else. I love their matte quality and professional attention to detail. Their prices vs their quality is unmatched It's one of the few places in town that allow square prints. And their staff always goes above and beyond to provide the most exceptional service. I cannot recommend this space enough!

Today makes the second time that I have tried to give them business. A year ago I brought in a DSLR…read moreto get checked out and was told that they don't work on anything that old, and only worked on mirror-less cameras. Fast forward to today. I called them and asked if they would look at my Sony A7xxx series camera and was told now that they don't work on them and directed me to send it to Sony. ( that is another thing altogether). They used to be a lot more customer friendly. I will never go back there and advise anyone not to go either.

The staff here is very friendly. Not sure about their level of knowledge, as I was simply browsing,…read morebut I would expect that they know what they're talking about. You don't get to be dealers of the high-end products they have here if you only possess Best Buy level knowledge. The staff was very friendly, but not to the point of annoying. They greeted us when we came in, they were fine with the fact that we were just browsing, and they left us alone to look around. They didn't hover, trying to get us to buy something. They didn't watch us like hawks like we were going to break or steal something. One of them asked a few friendly questions when we wandered into the big theater room in the back where he happened to be organizing some items. Nothing pushy at all. While we weren't in the buying mode that day, they treated us very respectfully, and that combined with the fact that they carry some really top notch brands means that when I am in the market to make a purchase, Audio Video Logic will be a candidate for that sale.

I love this place. They can order glasses from everywhere and will not rest until your glasses fit…read moreand are just the way you want them. I have been going here for 7 years and can not recommend them enough.

First time I'd had my eyes checked in 5 years and I'm glad I went here. Was very clean…read moreenvironment(no dust on shelves glasses etc) and very patient and friendly staff. Heath Eckhart was the optometrist and he was very personable and efficient. I had originally said yes to eye dilation and this 360 eye picture before going to see him, and Heath talked to me and said he didn't see anything alarming that he felt required the pictures/dilation (which were an extra charge). Seemed to genuinely want to help me find the best fit for what I needed and my glasses came in less than 5 days. Will be coming here from now on

I visited Visual Eyes in Ankeny Iowa since I had not had my eyes checked in 5 years. I received my…read moreglasses and immediately noticed something off. My phone was wider at the top and narrow at the bottom and distance there were spots on left lense. After returning them the front lady did everything to convince me that it was all in my head but would send them in to see if there was an issue. Three weeks went by and no response and called 4 times and straight to voice mail. I was assured that the lenses were re done. When I got home same phone issue wide at top and narrow at bottom and also spots when looking at a distance. I think the glasses were thrown under desk and never sent in and returned to me in same condition when I dropped them off.

This was our second family trip here. The owner and staff are super nice and knowledgeable. They're…read morewilling to go that extra mile to make sure that you're happy. They'll let you know of all the options there are for the glasses you're looking at and try to save you as much money as possible. They have an optometrist on site twice a week so there's no issues getting your eye exam scheduled. We've always been happy and plan to keep coming back. On a side note, they're great with kids as well!

Great DM optometrist! Before moving to Iowa in the mid 2000s, I always went to one optometrist…read moreback in the Chicago suburbs. I always thought my previous optometrist was excellent and did a good job. After one visit with Dr. Koenen, I learned I was completely wrong. My old optometrist had been under prescribing my contacts for years!! I talking freaking years!! Dr. Koenen corrected my prescription by more than a diopter!! When I left his office after my first visit, I just froze outside staring at the brick building across the street. I could actually see the texture of the bricks! It was so beautiful. I had no idea things could be so clear and in focus so far away, by which I mean across the street!!! I have had glasses since 3rd grade and contacts since 7th grade so I have always accepted having poor vision; however, I never knew how poor I was actually seeing until I went to Dr. Koenen. Dr. Koenen is very thorough in his exams. There are lots of tests and questions, all of which makes him very accurate. He also gives very helpful advice about eye care and eye wear. I was having some dry eye problems a few years ago, and I asked him what he recommended. I was so grateful that his first response was some additional supplements (fish oil) and some other physical techniques. His first response was NOT a prescription. In this day, it is such a relief to have a doctor address the origin of the problem instead of just treating the symptoms. He did say that if those techniques didn't work, there are other medical options. He also offers a procedure that takes a panoramic photo of your eye. It's called a screening retinal photo. Apparently, this is a much more accurate method than the typical white light viewing during the exam because he can see your entire eye all at once instead of small sections at a time. It does cost ~$39 for both eyes and is typically not covered by insurance. With my poor vision, I always get these images because you only have two eyes, and they don't grow back! He also does the blue dot glaucoma test instead of the air puff test, which is apparently less accurate and more uncomfortable for the patients. I know I would rather have a couple of drops in my eyes and a blue dot than a puff of air in my eyes! He does recommend checking your eyes every year just like a physical with your family doctor. The office staff is also great. Megan and Shawn are both opticians who are very helpful and friendly. Their website is a little dated but that's ok. It has all of the information you would ever need. Despite their website's appearance, they are still pretty modern. They have the first-time patient forms online. Also, they do text message and/or email reminder/confirmation notices. Regarding the purchase of contacts, I always buy contacts through Dr. Koenen. Their contacts are only about a 5% markup, which is worth it for the following reasons: 1) you know you are getting fresh lenses not old ones that have been sitting in a warehouse, 2) they can be delivered to the office so they are not sitting outside your house exposed to the elements (severe weather is very bad for contacts), and 3) they can give you some trial contacts at the office to last until your order arrives. Also, Dr. Koenen is current with the latest types of contacts. I used to use the 2 week contacts but Dr. Koenen recommended that I switch to the one-day contacts. Initially, I was reluctant because they are more expensive lenses ($190 for a 3 month supply - both eyes), and I was suspicious that he was just trying to sell me more expensive contacts. Since I had had such good experiences in the past, I decided to try the new lenses. After one day of using the new lenses, I learned I was wrong again. These lenses are amazing!!! It hardly feels like you are wearing contacts. I have even had some long days when I got into bed but had to get back out because I forgot I was still wearing contacts! They are that comfortable! Regarding glasses purchase, I have not purchased glasses here before. Since I primarily wear contacts, I did not want to spend a lot on backup frames. At the time of my first visit, most of the frames were pricy ($250 and up), which would be in addition to the lenses. When I was last there, they did have some economy frames. I am currently getting a quote from here and a few other places to see what is the best option for me. Here, they do have ultra thin, polarized lenses so that will be a deciding factor too. Overall, an excellent place to go for eye care. I am a customer for life.

I have been going to DSM Eye for quite some time. I feel the entire staff is very professional and…read morehelpful. Dr. K. is wonderful at explaining things and giving information on certain procedures. There is a variety of frames to choose from, and the staff is wonderful at helping decide on the perfect one. I would definitely recommend DSM Eye.

Thank you Westrum Optometry that provided me with replacement contacts when I was traveling from…read moreout of town!! I called over 5 offices and no one was able to help. Westrum you made the wedding weekend possible and I am forever grateful!

Been going since 2020. Love this place, I have never had such a great experience going in for an…read moreeye exam before I started coming here. The staff is all amazing - easy to book appointments online, over the phone, or in person. They go over all insurance coverages and will provide itemized receipts for your visit. A great collection of eyewear from great brands. I definitely recommend this place, the only down side is it's not covered by my insurance but I am willing to pay out of pocket. I have never had a place help me find such comfortable and affordable contacts for me, especially with my astigmatism.