The auto hold voice at the pharmacy talks about their service and specialty to create custom…read morecompound medications. Unfortunately, my reality was quite a different story. Not only was my medication not ready in a week (should have been by next day), but I was provided NO update on their inability to deliver the medication. And I was given no notice of their inability to remedy the situation (pharmacist vacation schedule) or proactive solution to send the script to someplace that could help In a timely fashion. I am obviously incredibly frustrated, and recommend that others DO NOT put their health in this team's hands.

One of the better pharmacy I have been too over the last couple of years. Its smaller and right by…read morethe entrance to the medical building, so you can't miss it. Whether your prescription is called in ahead of time or you walk in, they are always quick in retrieving the medication to me. I'm always in a hurry so being able to get in and out within 10 minutes is a deal breaker. Pharmacist techs are friendly and checks in to see if you've been helped or not. Hope they continue to provide great service as they have been. Plenty of parking outside and around the buildings plus the structure in the building next door.

I injured my MCL in my knee and was looking to rent a wheel chair. This place is the only place…read morenear me open on a Saturday. Janet was there to help, she even stayed open a little later for me because it took me longer, due to my crutches, to get there. So sweet thank you Janet! It was either $20 a day or $50 for a week so i went with the week. I was in and out in less than 5 minutes and even bought a sleeve for my knee. Crutches are nice but not when you're trying to go anywhere or have things to do. So glad i came here, 100% recommend.

Janet provided excellent customer service. She greeted us as soon as we arrived and took the time…read moreto answer all of our questions since it was our first time shopping for a wheelchair for my grandmother. She also informed us about the rental option, which we weren't aware of and ended up being the perfect solution for our needs. The wheelchair was very clean, the rental process was smooth and straightforward, and returning it was just as easy. I simply dropped it off and was on my way. Janet was friendly, knowledgeable, and extremely helpful throughout the entire process. We had a great experience and highly recommend Kovacs-Frey.

First of all, they don't answer the phone at this pharmacy…read more Husband and I saw that they were open last night so drove over to see if we could get vaccines. When we got there, there were 2 people behind the pharmacy counter and no customers. We asked if they had the Moderna vaccine available and were told that they did, but that we'd need an appointment. Their online system said they didn't have any appointments available until next Tuesday. The excuse we were given in person was because of limited supply we needed an appointment. Huh? Another Rite Aid pharmacy farther away told us to come right in and that we didn't need an appointment. It seems like these employees at this location were just being lazy. It's no surprise that many Rite Aid locations are slated to close.

Wow, what a grim state it is inside this Rite Aid…read more There's nothing to buy! Shelves are hardly stocked and what is stocked looks like a discount store. I filled a prescription for my dog because I had a discount coupon through good RX other than that there's no reason to come here. TL/dr: gloomy drugstore

The Service: love it when they have 3 self checkout kiosks. No wait time at all…read more The Store: Very well maintained and organized. All the yellow promotion tags are all up so it's so much easier to find good deals. The Parking: Plaza parking lot

Great location and thankful for the pharmacist who called to transfer my daughter's medication over…read moreas another CVS was out of stock.

I have been feeling under the weather for a few days and was pretty compliant in terms of over the…read morecounter meds. But as luck would have it, I came close to running out, so I needed to make a pharmacy run for more. I had a bit of time to lookup where I'd find what I needed most affordable and CVS came up. This happened to be conveniently located nearest where I was at the time. So I came through. found what I needed immediately, went to the self-checkout and scanned my items. And even a nicer surprise: the items I got had an additional discount simply by adding a phone number (being a CVS shopper and all.) TIP: expect a really long receipt if you opt to have it printed. But take a few seconds to look through it - you can avail even more discounts for future purchases. It was a convenient and good first run. Will come through again should I find myself in this neighborhood with a pharmacy need in the future.

They are the worse for contacting the doctors and refilling the correct amount needed . My husband…read morehas been taking the same medication for years and today they told me I could only get 15 days worth instead of three months . They have a new sign in computer system and instead of telling the people who are standing in line . They just let them wait very frustrating. And always short staffed and long wait times

Friendly staff, come here all the time :) ..........oh!…read moreTeddy helps me with the photo stuff!!! He is AWESOME!

Came here yesterday just to pick up an item I forgot to bring from home. I found it easily although…read moreit was way way more expensive than I would have paid it home. But since I needed it I had no choice. I didn't see any staff members in the store at all and then I went to self checkout which made life easy on getting what I needed, paying for it and being out the door. The store itself seem clean and seemed easy to find what I was looking for. The pharmacy itself wasn't open but it was after 6:00 p.m. on a Saturday so that could have been why. It was nice that this was adjacent to the hotel I was staying at.

Switching to Premier Family Pharmacy has been a breath of fresh air…read more I used to use big box pharmacies (think Rite Aid and later CVS) and finally threw in the towel after experiences getting refills or new prescriptions left me in tears on multiple occasions. I should have switched years ago. At this Pharmacy, the owner knows me by name. He always picks up my calls (or if I hit voicemail he immediately calls me back). He proactively calls me about medication refills. He calls my doctors (and doesn't lie about it like CVS does). Every conversation is filled with "thank you" and "I appreciate your choosing us." My medications are ready hours after my doctor prescribes them. Payam treats his clients like royalty and switching to his pharmacy has decreased my stress levels. The big brand pharmacies don't care about you or your business. I think that when you need medication quickly and safely it's important that someone does care. I'd urge anyone reading this to switch to their local small pharmacy and, if you live or work around Torrance, this pharmacy is a particularly good one!

I love this pharmacy! It is so convenient and friendly! They always have my medications in stock…read more(HRT patch) which are difficult now days to have in stock. The staff is helpful and professional ... service is fast and reliable. Highly recommended!

This is a nice store and a good pharmacy. But I've noticed that patient confidentiality is a luxury…read morenot afforded. For example, today an elderly lady picked up several medications while 6 other people were waiting behind her in line. The cashier had her give out her name and date of birth three times, and the name of her doctor, and her insurance information. The pharmacist was called over for a consultation (which should have been at the "consultation counter) and went over her medical condition and how to take the medication. All of us on line were appalled that this information was being divulged so publicly, especially in these days where identity theft is so rampant. I spoke to the same pharmacist later and voiced my concern and his response was to speak more softly next time. But I made it clear conversations like his (and the cashier) should be considered confidential - period. Other than that this isn't preferred CVS and I go there all the time.

This CVS has the best! Friendly customer service. Both the store and pharmacy teams go out of their…read moreway to get you the best deal. Love the pharmacy team. So sweet and educated. They want to make sure you understand your scrips and check and interactions with other meds you've bought there. Get all my vaccines there. Pharmacist Joshua rocks!! There's another CVS that's bigger and closer, but this is my husband's CVS by choice.

I kind of stumbled on this local pharmacy by accident, and what a pleasant accident! Small but…read moresuper efficient, friendly, and not expensive. A lovely change from the long lines and harried staff at the chain pharmacies. Highly recommend!

Long story short, go somewhere else. LOL…read more Basically I'm trying to help my grandma get her meds refilled. This pharmacy does not answer the phone or respond to voicemails. I even tried calling her doctor to have more refills sent over. The doctor's office can't get ahold of anyone there either. The doctor suggested filling the prescriptions elsewhere. I agreed. This is so messed up. I can see why my grandma needed help. How can this place still be in business? You've officially been warned...

Parking/driveway entrance is a bit dicey. Staff is kind and accommodating. Compound products are…read moregood quality.

I come here for a compounded Rx. They fill the prescription quickly and have good customer service.read more