I'm extremely disappointed with my recent experience at Wag-A-Lot Downtown. I received a phone call…read moretoday informing me that my dog has apparently had ongoing issues with rough play with other dogs -- something I was never told before. The only communication I ever received was that he had been moved up to the large yard, and it was presented as a positive/congratulatory thing, not as a behavioral concern. During the call, I was also told that my dog is often kept in the den for much of the day and mainly gets time out with staff members because he seems stressed in the den. As a pet owner, it was upsetting to learn this had apparently been happening for some time without my knowledge or consent. I completely understand that not every daycare environment is the right fit for every dog, and I appreciate them trying to manage situations safely. My issue is the lack of transparency and communication. If my dog was struggling socially or spending significant time separated from group play, I should have been informed immediately and consistently. Because of this experience, I'll be looking for another daycare that communicates more openly with pet parents.

We LOVE Theo Wag-a-lot. It is Chet's home away from home. The staff is so supportive and friendly…read more Chet gets to play here in a regular. This is also his started place for his pupcations when we travel. I love that he always looks forward to his visits and generally seem happy to be here when he arrives. The lobby is full with the cutest of doggie treats. I also love that if you wanted to you can bathe your dog here for a small fee. We are fortunate to have Courtney as Chet's personal groomer. I can't celebrate her enough. Chet gets the most compliments on his cut and I swear he walks taller and prouder when he's freshly groomed in a new bandanna. Great location. But can be traffic. Great early morning hours. These are dog people! Also there are cameras for me to check on Chet from my phone.

My puppy has been going to Roxanne for three years. Roxanne truly gives a great customer service…read moreexperience and my poodle loves it there. Roxanne always make sure to communicate what's going on with my puppy and her fire if I haven't done my due diligence and she's a little mad at Roxanne always informs me upfront that my pup need to be shaved. I appreciate doggy style so much.

I've tried several groomers, especially those who specialize in a Schnauzer cut, but then I found…read moreDoggie Style, and it's been a great experience! The staff is super responsive and really accommodating. I couldn't be happier!

When I drop him off, he doesn't even look back! He knows it's gonna be a GOOOOD day!…read moreI love BHV! Riley loves it more than I do!

I've used BHV - Decatur, intermittently for several years with at least two different dogs. They…read morehave been very helpful to me, especially with my most recent rescue dog who obviously had been significantly abused prior to my adopting her. The personnel worked with me to gently introduce her to other dogs, allowed short visits, & gave meds as I requested. She'd tremble when we left the house. We progressed to short stays, etc., - and she's so much more self-confident now (about 20 months later - these things take TIME!) and - when I pull up there, she now pulls ME up the ramp to go in! I really appreciate that facililty and its personnel.

Petunia always gets the best haircut and we love the owner and the vibe!…read moreWe've been coming here a long time- always consistently excellent

We have been so pleased with Daniel and his staff at Furside Pet Grooming. They have gently &…read morelovingly cared for our 2 senior, special needs dogs for years now.

I could not even get an experience! Scheduled a compatibility day a week in advance. Kept getting…read moretext messages about the upcoming compatibility day. Called on the day of to ask if I could leave our dog a bit earlier and was told they did not have room. I received no communication about this unavailability in advance, so that I could have made alternate arrangements. Spoke to a supervisor who said they did not do compatibility days after the long weekend and that an employee made a mistake. If your employees don't know your policies, how are the customers supposed to know them? Put me in a difficult position with a traveling spouse and work commitments. I didn't care about the payment, I could have paid and made a reservation, if they had told me about it. Completely unreliable and unprofessional.

We take both of ours dogs to Barking Hound Village and have loved their staff for so long. They're…read morethe best!

Im sorry.. the people were nice enough but they did a complete hack job on my puppy. They had me…read morepay the balance after deposit first before seeing him and...... wow.... I know why. It's horrible. I explained what I wanted.. the layers I loved about my puppy's coat the fluffiness... and it's like they just shaved him and gave him back... no blending, not even.. no shaping. I'm so sad... it's not even going to grow back nicely. They really messed up my dog's beautiful coat. I was in complete shock... and so flustered I just had to get out of there. But I should have stayed and expressed how horrible he looked. I'll call in the morning but... it was the worse. I'll let you be the judge.

Really? Here's a confirmation showing our stay. This just reinforces my recommendation to avoid…read moreBark and Board. Still no direct response to my emails that I have sent, perhaps I'll get one now that I've proven my dog was staying with you?

My family is always busy so we have to drop our dog (Rover) off at daycare a lot. This one was…read moreAMAZING. He made lots of new friends! The workers were also very friendly! The ambiance was great too! We will be back soon for Rovers daycare!

I cannot recommend Barking Hound Village Training highly enough! I recently enrolled my Border…read moreCollie puppy, Zoltar, in their program, and the results have been nothing short of transformative. As any Border Collie owner knows, these dogs are incredibly high-energy and "too smart for their own good." I was looking for a trainer who understood the specific needs of a high-drive working breed, and we found exactly that in Jack. Why Jack is the Best Jack is an absolute miracle worker. From our very first session, it was clear that he doesn't just "train dogs"--he understands canine psychology. * Tailored Approach: Jack recognized Zoltar's intelligence immediately and gave us specific mental "jobs" to keep his busy mind occupied. * Clear Communication: He didn't just train Zoltar; he trained me. He explained the "why" behind every behavior, which gave me the confidence to continue the work at home. * Genuine Connection: You can tell Jack truly cares. Zoltar was always vibrating with excitement to see him, which made the learning process fun rather than a chore. The AKC S.T.A.R. Puppy Advantage One of the best parts about training here is that they help you achieve the AKC S.T.A.R. Puppy certification. Getting Zoltar through this program was a huge milestone. It covers the essentials: Socialization, Training, Activity, and Responsibility. Having Jack guide us through the AKC requirements ensured that Zoltar wasn't just learning "tricks," but was actually becoming a well-rounded, polite member of the community. It's the perfect stepping stone if you eventually want to pursue Canine Good Citizen (CGC) or therapy dog work. Why You Should Choose BHV If you're on the fence about professional puppy training, here is why BHV stands out: 1. Safety & Structure: They provide a controlled environment to socialize your puppy correctly, avoiding the "bad" habits puppies often pick up at random dog parks. 2. Expert Guidance: Jack helped us nip herding behaviors and nipping in the bud before they became lifelong issues. 3. A Foundation for Life: Since starting training, Zoltar has transitioned from a chaotic ball of energy into a focused, confident, and well-mannered companion. Barking Hound Village (and Jack specifically) provided us with the foundation for a happy life together. If you want a well-behaved dog and a stress-free home, book a session with them immediately! I cannot recommend Barking Hound Village Training highly enough! I recently enrolled my Border Collie puppy, Zoltar, in their program, and the results have been nothing short of transformative. As any Border Collie owner knows, these dogs are incredibly high-energy and "too smart for their own good." I was looking for a trainer who understood the specific needs of a high-drive working breed, and we found exactly that in Jack. Why Jack is the Best Jack is an absolute miracle worker. From our very first session, it was clear that he doesn't just "train dogs"--he understands canine psychology. * Tailored Approach: Jack recognized Zoltar's intelligence immediately and gave us specific mental "jobs" to keep his busy mind occupied. * Clear Communication: He didn't just train Zoltar; he trained me. He explained the "why" behind every behavior, which gave me the confidence to continue the work at home. * Genuine Connection: You can tell Jack truly cares. Zoltar was always vibrating with excitement to see him, which made the learning process fun rather than a chore. The AKC S.T.A.R. Puppy Advantage One of the best parts about training here is that they help you achieve the AKC S.T.A.R. Puppy certification. Getting Zoltar through this program was a huge milestone. It covers the essentials: Socialization, Training, Activity, and Responsibility. Having Jack guide us through the AKC requirements ensured that Zoltar wasn't just learning "tricks," but was actually becoming a well-rounded, polite member of the community. It's the perfect stepping stone if you eventually want to pursue Canine Good Citizen (CGC) or therapy dog work. Why You Should Choose BHV If you're on the fence about professional puppy training, here is why BHV stands out: 1. Safety & Structure: They provide a controlled environment to socialize your puppy correctly, avoiding the "bad" habits puppies often pick up at random dog parks. 2. Expert Guidance: Jack helped us nip herding behaviors and nipping in the bud before they became lifelong issues. 3. A Foundation for Life: Since starting training, Zoltar has transitioned from a chaotic ball of energy into a focused, confident, and well-mannered companion. Barking Hound Village (and Jack specifically) provided us with the foundation for a happy life together. If you want a well-behaved dog and a stress-free home, book a session with them immediately!

Amazing , Went well. My dog looks amazing . It was decent , They gave me good information about my…read moredog and it was just a great experience.

While I was unsure if they where going to be able to as I pulled up 30 mins before closing they did…read moremanage to bath dental and flea bath her for a decent price. She came back smelling and looking a bit better (even for a a short hair). I am sure a lot of my concerns had to do with this being her first time. While she is 3 she only has baths by me thus far. I had to have it done by a professional because-fleas. But for the price and location compared to the job and ease. I'm giving credit where due. She came back shiny, smelled great. No fleas. Happy as clam. Thanks