I called and tried to talk to a nurse about a procedure that I'm getting in 3 days and after over…read more30 minutes waiting,NO nurse pick up the phone to talk and asked what I needed.that makes me think ,right doctor, but wrong clinic .or maybe Dr Rice's nurses are too busy,that not even after 30 minutes they still can not answer the phone and talk to a patient

After completing an in home sleep test ordered by my primary Doctor, I was referred to Iowa Clinic…read morepulmonary in Ankeny. Iowa Clinic ordered a second more extensive in home sleep study. Both tests revealed I had sleep apnea. Iowa Clinic ordered me to do an in lab sleep study. Would not fill CPAP rx without it. My primary did not support need for in-lab. After pre-authorization I was told my out of pocket would be $156. I attempted the study but could not sleep. Subsequently insurance denied claim, reason was the study was not necessary. Stating an automatic machine could have been used. Iowa Clinic then filled the rx for the CPAP. I received a bill from Iowa Clinic for the failed sleep study for $2100.00. I tried to get an answer from IC as to why the sleep study was necessary and why a failed study would cost $2100.00. The only answer I received was they did everything they could with the insurance co. and I owed the money. I appealed the denial and it upheld it was unnecessary. I requested a third party review through the state and again, ruled unnecessary. I will never step foot in an Iowa Clinic again. I have changed to a different provider to monitor my sleep apnea.

Wonderful staff and so easy to deal with. I love that if you don't have insurance you can pay cash…read moreand they work with most insurances otherwise. Physical therapists are knowledgable and super nice and efficient. They make sure you are not pushed past your limits. They also make sure to get one on one time with you. Facility is not too large and there is a great staff. Not as high tech but super good! They work with a ton of the high school athletes as well. And know who to refer you to if you need.

Quick & easy to make an appointment and be seen. Super nice & professional. Quick test results…read more Highly recommend the Ankeny location!

I visited this urgent care clinic last week, after making an appointment online that morning(they…read morealso take walk ins). I received the best of care and respect from the staff there. They did everything that my condition needed and assured me that it was necessary for me to come in that day. 5/5-recommend! Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Lot parking. Staff masks to protect us. My insurance is accepted here.

DR Wenger and the entire staff are top notch people. Very professional and peaceful atmosphere. I…read moredo not look forward to dental visits, but they make it relaxing for me.

False advertising. Called to schedule "free whitening" coupon. While scheduling, they…read morespecifically asked when my last routine appointment was, and I told them 2 months ago. When I arrived for my appointment, they told me that in order to get the whitening, I HAD to get a routine exam, which my insurance would not pay for since within 6 month window. (they tried to call me 30 min before the apt to tell me, but I didn't get the call). They said they would allow me to use it in 4 months in conjunction with a comprehensive exam, but they don't take my insurance so I would have to pay out of pocket. Complete waste of time, and they had several opportunities to tell me, since it was NOT in the small print. Bait and switch!

I had never used a chiropractor before Back To Wellness. I put out my back and needed help so…read moredecided to give them a try. I was pretty skeptical going in but Dr Ed did a few maneuvers and my back was back in and good to go. Ed and his wife Jess are both chiropractors and run the business together. They got me scheduled for an appointment right away and didn't make me wait long in the lobby. I believe they do take insurance and the prices seemed pretty cheap. Overall I would definitely recommend.

I have been seeing Jessica for years now. She never disappoints. Not only is she a great…read morechiropractor, but a great person as well. Whenever I go see her, she ALWAYS remembers little details about my life and asks about them. I love this couple dearly and would recommend to anyone!

I had a disappointing experience this year at the downtown location. I went in for a well women…read morewhich I was under the impression that would include a Pap smear. When I didn't receive the results, I contacted the clinic and the nurse said that I didn't have one because of my history of having a hysterectomy. What.... the conversations with the Dr. regarding this topic was you do still have them after a hysterectomy. The issue for me is the nurse should not have a say in my medical tests that's between me and the Dr.

I live just a few blocks from the WDM office. However, I needed to get in soon and was willing to…read moredrive 25 minutes to the Ankeny office. I was greeted with a warm smile by Susan at the front desk. Then Nancy took me back to the exam room and began the process for the reason for my visit. She was just amazing. She made this visit so easy for me. Then, after 25 years with this group, I had the pleasure to meet Dr Jennifer Booth. I can barely describe how kind and reassuring she was. She thoroughly explained my condition and how best to help resolve the problem. I wish there was a higher rating than 5. I am so happy I had the opportunity to meet your staff on duty the morning of my visit. Excellent every step of the way. Thank you so much.

The doctor and nurse were very helpful and nice when I had an allergic reaction. 5/5 starsread more

Avoid mercy at all costs. These Drs repeatedly Lied to me about results of xrays and diagnosis for…read moreyears even though in drs notes and in imaging. Dr mitchel also lied on phone answering my questions again just recently last Thursday even when i asked specific questions about past images if xrays etc and said nothing there... well i looked myself he lied its been diagnosed for years and hes been lying and not treating me and they've told me im too young repeatedly be in pain still now for over 10 plus years as im seeking honest help with no help or pain relief from mercy just lies and shady billing since theyre doing labs and imaging and lying about results so you do more imaging. I have alll the proof its in my med records. They also refuse relief for the excruciating pain. Im in excruciating pain daily, im a huge fall risk at this point, i cant walk many days from pain and bones crumbling and osteo arthritis its caused all due to malpractice ignoring me, my pain etc. This Sounds like a great opportunity to consult an attorney instead of a dr, they might actually help me walk again and not be a fall hazard, maybe ill be able to do normal daily functions again if i join a different medical group that doesn't lie to their patients because lazy or to increase billing and do additional tests for more money. The place is a scam and will not help you and if anything tells u to go to ER for help which is not what the ER is for when i been seeking help for 15 plus yrs and records to prove it. Dr mitchel lying and not doing his job has also cost me several hundred thousand if not millions over 10 to 15 years in lost ability to work and a liability case dr mitchel tossed because of not doing proper care or testsand handling my case properly and claiming im fine refusing to bleieve me because hes a younh dr that said i cant hurt that much and now i cant walk thanks to mercy and dr mitchel and other drs who been involved Now because brandon mitchel has lied and not treated me properly for my condition and refused any pain medication like was previously prescribed in pain management before pain dr got caught for fraud like mercy is about too ican hardly walk most days and in excruciating pain and will have to have knee and hip surgeries probably to get staryed and who knows aboyt my back now that im with different drs that havent lied to me yet. brandon mitchell and every other dr in my med records whos been lying because im only 34 now or theyre frauding insurance needs to stop and they deserve to lose their license to practice medicine anywhere

After more than a year as a patient, I am incredibly grateful for their expertise, care, and…read morefantastic customer service, and thrilled that my Mercy One doctor referred them to me. Dr. Alkhatib is outstanding! I first arrived with significant allergy issues upon moving to Iowa, and he diagnosed my problems and placed me on a program that has vastly changed my quality of life. Plus, he is a good person with a kind manner. I value his guidance and appreciate his ability to articulate my issues and listen so well. An overall strategy and regular allergy shots have greatly improved my health and sleep. Their shot-taking process is seamless, flexible, and covered by my insurance. Staffers Kari, Gabe, Haley, and Carrie are all kind people with terrific skills, making my visits efficient, productive, and valuable. Free parking is adjacent to their business, and it is never an issue. They have my highest recommendation, and I encourage you to take the step that I did, because they are an outstanding overall group.

From the owner: Allergy Institute PC has been dedicated to the best and most advanced methods of diagnosis and…read moretreatment of allergic and immunologic disorders for over 50 years. We treat children and adults for common allergic conditions such as hay fever, food allergies, asthma, and eczema, along with other rare conditions in the field of allergy and immunology. We serve the Des Moines metro area as well as the Ankeny, Newton, Osceola, and Perry communities and are currently accepting new patients with or without a physician referral. Individuals who suspect they have allergies, experience symptoms such as sneezing, itching, rashes, breathing difficulties, or other allergic reactions should consider visiting our allergy clinic. Our specialized healthcare professionals diagnose, treat, and manage allergies and related conditions.