These are not honest guys. This is not an honest company. Do not take your car there if you are…read moreexpecting honest service. I took my car to Monro in Wayne for an annual PA Safety Inspection. While my car was there, the staff suggested I proceed with a tuneup since my car had recently hit 100,000 miles. I agreed to the tuneup, and the day I was supposed to pick up my car, it was radio silence from the staff. I called around 4pm verifying I would be picking up my car prior to close at 7, and they confirmed. 6:45, and I hear nothing. I show up to the shop at 6:55 and am told that during the tune up, a spark plug broke off and porcelain fell into a cylinder in my engine. They said they did not know how long it would take to resolve the issue because they wanted to find a solution that "didn't cost the shop a lot of money." The standard practice for removing porcelain from a cylinder is to pull the head of the engine and clean out the cylinder. This requires 17 hours of labor. Monro did not follow standard practice. Over twelve weeks, they tried a variety of different methods. Twelve weeks later, they tell me my car is ready to be picked up. I informed them I would not be comfortable picking up my car until they shared what other methods they tried since they refused to follow standard procedure. After this request was made on Sept. 18, I didn't hear anything from the staff again until Oct. 16. On Oct. 16, I woke up to a charge from the Enterprise where Monro had told me they would be providing me with a rental. Enterprise shared that Monro told them they stopped paying for the car on Sept. 26, but nobody informed me. Store employee Josh was incredibly rude, hung up on me when I stated his district managed had ignored a letter from my lawyer (Josh said, "You have a lawyer? I can't speak to you" and hung up. That is not how things work, but he was ill-informed). Josh threatened to call the police on me when I went to pick up my car and requested that the work that had been done on my car be added to the invoice. While I didn't like any of my experiences with any staff during this process, Josh was possibly the most unpleasant and most unprofessional. District Manager Chris Gross was a horrible communicator, ignored emails from me, ignored a letter sent by lawyer requesting details about the car, and refused to provide me with the information explaining what work had been done on my car. Regional Vice President Damian Stebbins was smug, spoke to me in a manner that demonstrated he found this issue a waste of his time, and, yet again, refused to provide any information regarding the work on the car. He kept referring me to Monro's insurance company to receive that information, but their insurance company told me that I would need to receive the information from Monro themselves. As we can see, Monro at every level refused to put on the invoice the work that was done on my car - a very standard practice. This signals to me that they damaged my car elsewhere when working on it and they do not want to share or document the additional damage because they do not want to be held liabale.

I brought my car in for an oil change, and it took a long while for it to get done, but it was…read morebecause the tech had found an issue with my oil tank and spent a lot of time fixing it. He was great about explaining what had happened and told me to bring my car back later in the week to make sure that the fix he had done worked properly. I really appreciated that tech's helpfulness and diligence, and I will probably be bringing my car back there for my next oil change!

Dennis, Damon & Sam have given us great , reliable Complete Auto Service over many, many years at…read moreSuper Quick. They are honest & hardworking. Their prices are competitive, and they fix it right the FIRST time. We wouldn't consider taking our Vehicles to anyone else.

Always great service. The guys are experienced, knowledgeable and honest. Would highly recommendread more

My family has been using Paoli Auto Repair for years and they are always great to work with. Up…read morefront with everything that needs to be done of the vehicle.

The reviews are real, this is small local but very dependable spot. I needed a new spot after…read morefinally getting tired of my other place devolving into one of those "always needs something different fixed" overpriced chains and decided to go with a local known place- and am completely relaxed and confident. They were prepared, went over every option and gave well informed guidance. Completely polite and simply run a business efficiently. I finally feel like my car is getting cared for without unnecessary hassle. So glad to have a local place to depend on.

Have always had good and friendly service here. Reliable and helpful. Thanks, Jim's Sunoco.read more

Nedeed an oil change ASAP. They did ok job but the price was too high. If you have more time to…read morethink, it's better to look around

Very professional tire sales and installation. Staff was very knowledgeable and helpful.read more

The service here was prompt. Did a state inspection, oil change and got a new wiper blade in about…read morean hour and a half The earlier you come the faster it'll be The waiting room was clean with a cool fish tank. Enjoyable experience overall. Would come back.

Predatory "free inspection" practices. Came in for an oil change and was presented with $2,800 in…read morerecommended services, including multiple fluid flushes. The only "diagnostic" provided was a photo of the fluids on a color comparison card, no actual test results of any kind. I went home and tested the coolant and brake fluid myself. Both were perfectly fine. The brake fluid they recommended flushing had been done less than 2 years prior and was clearly documented on CARFAX, the same CARFAX they told me they use to generate recommendations. That's the problem. When I left a negative Google review, the shop called me and confirmed that services are recommended based on time, mileage, and whether they appear on CARFAX, not actual fluid condition. A color card is not a diagnostic tool. It's cover. Their process is designed to maximize recommendations, not accuracy. Nothing in it is designed to tell them a service isn't needed. If your shop is recommending fluid flushes based on mileage and a color card, find a new shop.

Inspection and maintenance done this week on my CR-V. I needed to pick the car up early and it was…read moredone in record time. The price was lower than expected. Mike, Chris and Frank are on the desk and very responsive. The service could not be better!

Writing this review as a woman that shopped a few tire install spots with annoying/unwarranted…read moreattitude. Shipped 4 run flat tires from tire rack.com to Mr. Tire PXV 2 days in advance. Called Mr. Tire to check availability for installation ahead of doing so on a Monday. They had availability for a Wednesday AM install along with a state inspection. Cost was reasonable for the tire size (50", four tires $140). I've been driving on the tires for 5 days and they ride well. No issues with alignment, balance etc. Don from the shop called me Monday afternoon to confirm the appointment as I scheduled with the Mr. Tire call center (normal to do so). Tires from Tire Rack (from DE warehouse) safely arrived/intercepted there on Tuesday and were ready for install. I dropped my car 8:30am and car was ready +30min post the ETA provided 1:30pm vs 2pm. No big deal for me. Had I dropped it at 7:30am it would have been sooner. Generally didn't feel scammed here --as sad as that bar is to write about as a woman-- requesting auto care services. Also, car was returned without any new damage. Thank you for an uneventful experience. Based on my one specific scenario/ data point, I would recommend this spot. It's worth noting that 260 Bridge Cafe is across the street so if you were going to 'wait' for your car, that cafe (and quite frankly all of Bridge St) is at your disposal and totally within walking distance! There is a coworking space Work2together right on Gay St.

Excellent, thorough service and convenient location. When we need tire help, we will be returning!read more

Arson is a remarkable mechanic and their repair prices are more than fair. Arson is a damn genius…read moreand will go above and beyond efforts of typical shop mechanics. I don't trust anybody, but Arson has proven himself again and again to be skilled and hunt for parts--regardless of rarity--at junkyards across the US. The dude has performed miracles for me and my beloved but problem plagued Mercedes. My car once spent 3 weeks in his lot as he searched for a hard to find part. But he eventually found it, fixed my damn German car, and charged me a more than fair price! Regardless of the time it took to locate the part, Arson went out of his way to find it. The wait was well worth it. Plus, all the guys there are kind. I've spent thousands at his shop, but it wasn't his fault, just shit German engineering design. Just check out their myriad recalls. You really can trust both his work and price. The guy is incapable of lying. He told me my wife's Rover year/model had major specific problems...He was right, and we got rid of it just after one of his prophecies proved correc!

I've been going to Boyle's for car service for more than 20 years. At one point about ten years…read moreago there was a change of ownership, but the work the garage has done on my cars has always been consistently excellent. The present owner, Arsen, is extemely knowledgeable and experienced, as is his employee, Daniel. They have kept my 25 year-old Saturn ticking along after over 200,000 miles, and have done excellent work on other ancient Saturns I've owned. I recommend this garage highly.