This place is Amazing. The people who work there are very Nice. Kind. Knowledgeable. Its a Very…read moreClean Place. The only problem is is that whomever works the front desk, doesn't always answer the phone when my mom calls from her room.

Overall I'm pleased with the Exton facility. 2.5 years with my mom downsizing. They have had a…read morelittle bit of shake up with regard to employee turnover. They seem to be addressing it. I hope now they will work on the interior facade, as it is looking very tired and worn and unattractive.

Very friendly staff. Environment is also very welcoming. My loved one enjoys the food and the…read moreactivities.. Highly recommended!!

Donna from Bellingham was absolutely incredible in helping my family find the perfect independent…read moreliving situation for my parents. She was patient, kind, and truly took the time to understand our financial situation and unique needs. Donna went above and beyond to ensure the process was smooth and stress-free, which meant the world to us during such an important transition. Her professionalism and compassion made a challenging time so much easier. She listened to our concerns, answered all our questions, and never made us feel rushed or pressured. Thanks to Donna, my parents are now in a wonderful place that feels like home, and we couldn't be more grateful for her support and dedication. She truly made a difference for our family!

My 98 year old mother was at Wellington for close to 6 years. Ever since Senior Lifestyle took took…read moreover from Benchmark Senior Living Wellington went from a 5 star facility to a 1 star facility. Food got worst, work conditions got worst (just read the staff reviews on Indeed), they got rid of good, caring people. My mother died in there in early October 2020. Within 3 days between my mom's death and family cleaning out the apartment, a theft occurred of close to 50 valuable Swarovski crystal. I noticed a very suspicious series of events when the theft occurred. We notified senior management immediately. After speaking with the new senior management, my brother and myself left with the feeling they never really cared. They blamed it on a family member taking the crystal or another resident going into mom's empty apartment and stealing the crystal. I doubt if they even questioned their staff. The family has the feeling that the heirloom crystals will never be returned. Shame on the person who stole crystals from me deceased mother.

Skilled nursing is severely understaffed and very poor management from director. Director is…read morecombative and neglectful, with Little compassion for residents and their families. Staff turnover is extremely high. All of the above resulted in neglectful care of residents. residents would hit call button for assistance to go to the bathroom or with a medical issue and wait for 30 mins. Our loved one had a very painful medical emergency and the director refused to give pain medicine out of spite. Another time our loved one was not changed into a new outfit for three days (and they had had a bathroom accident). We observed memory care patients often parked alone for hours in common areas (some who were very verbally active repeating phrases over and over for hours) and distracting to other non memory care patients trying to use area. I also observed some of the staff mocking those same patients. And also these patients were Wellington hall was a really wonderful place for our loved one but once it moved beyond there to skilled nursing, this place looked good but once you start to look at the details the care is poor.

Don't be deceived by the appearance of this facility. Checkout Complaints filed with PA Gov:…read more https://www.humanservices.state.pa.us/HUMAN_SERVICE_PROVIDER_DIRECTORY/Home/InspVioltnReprtSearchResults?id=147931&facilityName=ARBOR%20TERRACE%20EXTON. I moved my loved one out of Arbor, as the facility was unable to perform the care and services it prescribed under the state mandated Resident Supported Care Plan RASP. My patience was exhausted after many many months of complaining about, among many other things, finding her sheets dirty (as in attached photos) and her room uncleaned as well.

"..Resident found laying on floor..face, pillow, floor covered in dried vomit..shirt and briefs…read moresoaked in urine..staff interviews and photo of resident indicate resident was on the floor for a significant amount of time..resident unable to get up with out assistance...Departments findings of the abuse/neglect in violation of (regulation) 2600.42b.." Pretty disturbing violations on Arbor Terrace of Exton, along with above observation founded by the state, I would encourage others to review and factor the number of violations against Arbor Terrace Exton from the Department of Human Services (DHS) that range from abuse, neglect, and mishandling of medications. Personal care homes are inspected and their performance is made public so that you can make an educated decision when helping your loved ones. Check out the repeat violations and ongoing lack of adherence to state requirements. In fact Arbor Terrace of Exton was unable to renew their license earlier this year. Check out employee reviews on indeed- very telling as well.

the meal options on the Spring Mill website are complete lies. When we first arrived, we had a…read moremenu with a menu and choices. The corporation just changed everything overnight. We now have cereal or one option for breakfast, choice of two for lunch and dinner with no other options. No menu with an 'executive chef'. There are no choices of desserts. All the food is now take it or don't eat. Of course, we are all still paying for the options we contracted for.

From the owner: Welcome home to Spring Mill, a friendly senior living community offering the best combinations of…read morefulfilling lifestyles and personalized care services in Phoenixville, PA. Wake up inspired each morning with a wealth of amenities, activities, and support at your doorstep. Explore the stylish Grande Lobby and indulge in our unique lifestyle programs: Sensations Dining, Celebrations Activities, and Dimensions Wellness. Let our caring team members handle transportation, maintenance, housekeeping, concierge services, and more while you live carefree and enjoy the hobbies and passions that mean the most to you. Here you will find compassionate people engaged in enriching the lives of seniors, ensuring their needs are taken care of every day.

Visited with our mom. Received a free meal at the 50's diner in the building. Was shocked to find…read morethe restaurant was filthy. Starting to regret their decision to live there. Is this your standards? We are trusting you to care for our mom.

Tour was wonderful but once you move in everything is not as promised. Those alert buttons…read moreespecially. Good luck getting anyone to respond. Staff is limited and most are not helpful besides friendly. Rooms are dirty and dated. Dining staff is slow and food is standard diner options. Staff seem mismanaged and not very knowledgeable on MG's daily functions. Weekend and nightly staff very limited.

I was very impressed with the professionalism of the staff and the compassion and care that they…read moreshow the consumer. They were always on time and go above and beyond to solve any issues that we had. I would definitely recommend their services.

From the owner: Bloom Health Services is an affordable non-medical Home Care Agency servicing multiple counties in…read morePennsylvania. Our organization offers honest, reliable, caring, well trained and faith-based caregivers. Each caregiver employed with Bloom Health Services is provided with individualized trainings on the care needs of each individual consumer utilizing a holistic approach. We ensure quality care by remaining compact, which allows our organization to maintain a personal touch with you and your family. Join our network of trustworthy professionals for a more hospitable home care experience for you and your loved one.

Excellent experience with Matt. He listed our home and sold it within two weeks and was able to…read morehelp us quickly find a new home that make our every criteria. Strongly recommend.

From the owner: Our goal is to exceed your expectations with everything that we do. We will work hard for you,…read morewhether it is selling and marketing your home, or helping you find your dream home. We are experts in the Chester County and Suburban Philadelphia market. We specialize in all aspects of Real Estate Services and want to become your trusted real estate adviser. Not just serving you during the the transaction, but we focus on making sure we are here for you after the sale as well, whether it be to recommend great local contractors, or keep you updated on home values in your neighborhood. You can count on us! My team specializes and excels with first time home buyers, as well as with the expertise of the Luxury Home Marketing requirements. We are experienced negotiators and can assist with your relocation, Short Sales (both buying and selling), Foreclosures, Horse Farms, Senior living and the unique needs of Investors. I want to thank you for your consideration and I look forward to hearing from you! We work hard to make sure your experience with The Matt Mooney Group exceeds your expectations. It is this laser focus on our clients that sets us apart from the average Real Estate Professional.