John was absolutely amazing! We had an issue that he was able to troubleshoot and find the issue!…read more Very knowledgeable! Highly recommend this company!

Unsatisfactory. About two years ago my 13-year-old Cal Spa was malfunctioning and I called…read moreAlbuquerque Spa Repair. It cost about $1100, and took a few weeks, to replace the heating element and pump. I stopped talking at any length with the technician because he had a habit of lecturing in a condescending manner. The heating element has been fine, but the pump failed about four months after installation after vibrating loudly for some time. Because it was still under warranty, it was replaced, again after a few weeks, but the new one failed the same way after 18 months (out of warranty). After watching a couple of YouTube videos I learned that replacing the pump is not difficult, so decided to do it myself. I got the best brand pump available (Balboa, used by spa manufacturers, about $350), and some O-rings locally, and it went in fairly smoothly. I found that the pump was attached with two screws (should be four) and it was still using the original 15-year-old anti-vibration pad, which was old and hard, and I replaced. I do not intend to use Albuquerque Spa Repair again.

Huge praises to Ty from Three Waters Pool! He pretty much saved the day and was reliable and…read moreprofessional from start to finish. He installed a new pump and made a few other adjustments to my filter. He also troubleshot the pool light and heater and was super knowledgeable with every question I asked. I have had too many pool companies in ABQ flake out on me but not TY. I will continue to use his services as they permit. I am so glad that our paths have crossed!! Thank you, Ty for everything!

I was struggling with an electrical problem with my spa. I reached out to Three Waters owner Tyler…read morehe showed up the next day on time did some troubleshooting fixed my electrical problem and got my spa up and running! Great guy, excellent service at a very reasonable Price! Thanks again Tyler!!

Perhaps there is a new manager at the store, after reading some reviews, but I had great service…read moreand help after setting up my new hot tub. Been back another time to have water tested and got recommended adjustments. Lizette was most helpful!

I paid Valentine pools in January 3364.01 for a new diving board. At first I kept getting told that…read moreit had not come in yet. The I was told only part of it came in. Then Brandon the owner / contractor stopped responding. I have reached out several times. I suggest being very careful going into any contract with Valentine pools. Brandon offered to reimburse me 3 weeks ago. Pretty much the same as the original agreement. he has stopped responding. And no check received. I am not holding my breath. Brandon was aware I have grandkinds that want to use the diving board. He couldn't care less.

Same problem. Never shows when promised. Never fixed leaks. Always finds excuses. Unreliable…read more Talks a good game but never backs it up with performance. Highly disappointed. Waste of money.Buyer beware

I was disappointed in his finishing the job. After he "fixed" the leak the tub was still leaking…read more He said he would be back and never showed. Had to call another tech.

We are newly in escrow. We had an important pool inspection scheduled and confirmed. They were an…read moreabsolute. NO SHOW, NO CALL. Three people from our team called and got no answer. We wrote an email, no answer. They never showed up and never called us back to inform us that there was an issue or have any explanation whatsoever. I will never hire these people again.

Destroyed my ozonator, by sending out inexperienced worker.Owner said he would look into it. He…read morenever responded.

Hector took 4.5 months to get the correct circuit board, then I got temp senor and heater over heat…read moreerrors with the unit afterwards. After doing some digging I discovered he charged me $800 for a repaired, not factory refurbished, one or new like I was lead to belove did not return my calls when I first noticed the errors it started giving. I changed the temp sensors hoping that was the issue but it looks like the issue might be one of the previously repaired relays on the control board. I have used hector in the past, never had a bad experience other than communication until this time around.

Always great service. The quality of work is great and the price is not outrageous. Thank you so…read moremuch!!

Second year using Perfection. Was hard to find a company that was available for pool opening and…read moreclosing as well as weekly maintenance like Perfection. Claudia who does customer service is very friendly. Prices were comparable to the other 2 quotes we got.

The service techs are very unfriendly. The one that comes most frequently will not even speak to…read moreus and we have no way of knowing what he is doing nor can we ask him questions. They also sit in their truck in the driveway for about 20 minutes and then spend less than 5 minutes on the pool. The pool never really looks clean. I've tried addressing this with their office and they never return calls. Just really bad customer service. I think the guy that owns this is nice, he just has no idea how badly his family is running the actual business side of things.