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Valentines Swimming Pool and Spa Supplies

1.4 (10 reviews)
Open • 9:00 am - 6:00 pm

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Response time

1 day

Response rate

100%

Services - Valentines Swimming Pool and Spa Supplies

Pool installation

Pool remodeling

Pool repair

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Recommended Reviews - Valentines Swimming Pool and Spa Supplies

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1 year ago

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2 years ago

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Brandon V.

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Ask the Community - Valentines Swimming Pool and Spa Supplies

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Leslie's Pool Supplies

Leslie's Pool Supplies

2.3
(12 reviews)
•$$

I've been a customer of Leslie's for many years, but no longer. I needed a new net for skimming my…read morepool, but realized when I got home that while it was a net, it wasn't deep enough skim the pool. I took it back to exchange it, and I was rather rudely told that they didn't accept returns on sports equipment!? I explained that I had just purchased it a couple hours previously and it had never been used. They took it and I purchased the correct item. When I got my credit card bill, I saw that I was charged for both items and had not received credit for the return. It was only about $22, but I won't accept being treated that way, and Leslie's has lost my business.

Replace Bob. EVERYTIME we go into the Wyoming N.E., Albuquerque, NM location and he is working, we…read morethink "we gotta get supplies somewhere else!" Our family has been customer's of this location for more than 25 years; previous Manager's were fantastic! Unsure how many years Bob has been employed by Leslie's; he may be a franchise owner but more likely a local Corporate Manager. Every time we visit the store (usually for a water test or purchase items needed immediately) Bob is RUDE and when called on his behavior.... his reply is 'it's just my sense of humor'. I've pushed back adding 'you're not funny, thinking Bob would rethink his style of customer service. After several years; no improvement. Bob seems very secure & empowered. I recommend buying Leslie's on-line, drive further to another local Leslie's or one of the other local pool shops. I have meant to report my experiences for so long, but put off to complete pool work at hand. On a rainy day today, I'm ordering from Leslie's on-line and found some free time.

Sun Fun Pool Outlet

Sun Fun Pool Outlet

5.0
(2 reviews)

Recently purchasted a hot tub from Sun Fun Pools. Experienced a failure of the heating unit…read more Richard Hinesman was outstanding in his immediate attempt to recify the problem, and his technicians were professional and very helpful in solving the problem. Richard even installed an up grade to the system with no cost to me. I am very pleased with the product and especially the excellent service provided by Richard and his team. I highly recommend this company!

In our opinion, this company goes above and beyond to ensure customer satisfaction and we highly…read morerecommend them! My husband and I purchased a hot tub from Rich at the Home Remodel and Pet Expo in Rio Rancho on the 25th of March. We have wanted a hot tub for some time now but very hesitant to purchase one for many reasons. Rich really took the time to speak with us, find out what our needs were and why we have yet to purchase a hot tub. After learning this he went over our concerns and showed us how his tub exceeded all our expectations and reservations. Needless to say we were impressed with his product and purchased it. We expected to have our hot tub in about a week but to our surprise, we received a call from the delivery/set up team the following day asking if they could come set it up that afternoon! They arrived and had our unit installed in 1.5 hours. They even took the time to adjust our electrical outlet to better fit the tubs plug. When everything was done, they explained how to use everything and gave us recommendations based off their personal experience with the product. Both employees were extremely professional, friendly and knew their job. Thank you Rich and team! We are very pleased with our unit!

New Mexico Pools and Spas

New Mexico Pools and Spas

3.0
(6 reviews)

My husband and I recently bought a home with a pool As first time pool owners we had no idea what…read morewe were doing. Our pool turned a sickly green and despite our best efforts we weren't able to get the water back to a healthy state. I called NM Pools and Spas and they were able to fit us in quickly. They came, tested the water and did their best to see if it could be chemically treated. Unfortunately we needed to dump the water and start from scratch. They emptied the pool, did an acid wash, changed out the sand in our filter and made the process of refilling the pool as easy as possible. For every appointment, the gentleman who were performing the maintenance/cleaning were on time and absolutely pleasant to work with. They spend time to explain every step of the process and were happy to answer all of my questions. We're very pleased with the services we received and the cost, to me was very reasonable. We're able to enjoy our pool again.

I had made an appointment for September 27, today, at 9:30 to meet with New Mexico pools. When I…read morecalled to see if they were just running late, I was told that I was never put on the schedule because the person running the schedule had been out of town. When I told her I had already had to rework my schedule, she mentioned that maybe I should go somewhere else. She mentioned the names of other pool companies. I will never request anything from this company again. I was ready to put in a pool with a hot tub. I guess they just have so much business they don't need the money.

Valentines Swimming Pool and Spa Supplies - poolservice - Updated July 2026

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