Unprofessional and unreliable installers. NO service after the sale. Stay away from this company!read more

Huge shout out to Dave Corneil at Carpet Garage in Missoula! He has taken care of us with all new…read moreflooring throughout our vacation rental house in the Bitterroot Valley, along with all new carpet and LVT in our new condo in downtown Missoula. Dave has gone above and beyond what exemplifies excellent customer service. The store manager Carlos is amazing as well. Do yourself a favor and make sure to buy all your flooring needs at Carpet Garage in Missoula! Prices are amazing and the customer service is fantastic! Make sure to ask for Dave personally, you won't regret it!

Top notch. Dan Archibald worked with me to meet my needs, and Ryan worked hard to install the…read moreflooring to look its best. Both of them provided top notch professional service along with an excellent product. Thanks!

After explaining where the carpet would go and my preferences for one with no shading, the salesman…read morefound only one that would blend with our tile and said it was "one of their best carpets". After installation it showed every vacuum pass and footprint. Our 10-pound cats leave actual pawprints and furniture, even light chairs, leave permanent indents all the way to the backing. The seaming is poor and in one room the sections do not run the same way due to "a measurement error". Other seaming is not flush. After sending photos, I asked for the sales associate and the manager to observe the properties in person because I was told that "photos can be inaccurate". After six months both have not visited the installation site. My experience was poor sales advise, poor carpet quality, poor installation and poor follow-up. Do not believe their online guarantees which are simply there to get you in the door.

Absolutely horrible experience. 40% of the LVP installed is coming up and now Jay is ignoring the…read morecontractors efforts to resolve their poor workmanship. At the Better Business Bureau their address comes back to Abbey Carpet and Flooring of Missoula.

I cannot recommend Winnwood Flooring enough. Mark came by to check out some minor damage to my…read morefloor and walked me through the repairs. Super nice, down to earth guy. I can't think of anyone better to trust with your hardwood floors.

I was really excited to get my hardwoood floors redone after we moved into our new house. Took me 3…read moretries to confirm my appointment as we got closer to the day. We respectfully stayed out of the way and let them do what they knew best. We even got a hotel and put our cats in boarding to allow our floors to cure properly before we walked on them. After seeing the final product, I am not happy with the finished product. The spaces between boards were not properly filled. You can also feel the "fill" product on the floor when walking across it. For the money paid to refinish them, there could have been more attention to detail given to these floors.

Bailey is great. He did my floors before I moved into my new home, and everyone who has visited…read morehas commented on them. He is about to work on my decks. He's friendly, easy going, and meticulous. I couldn't ask for more.

We hired Bailey at FirstAscent Floors to install 1,400 sq feet of 2 1/4" Unfinished White oak hard…read morewood flooring. When evaluating the scope of the work we wanted him to perform, Bailey listened and answered all concerns and questions that we had. His proposal was thorough and competitive. He worked patiently with us on the final finish we wanted on the wood floors. Bailey's work ethic, professionalism and attitude was a solid 10! The floors turned out beautifully and we could not be happier with the work that he performed. (1 photo of unfinished floor, 1photo of finished floor with clear seal and 1 photo of stair treads attached.)

I always try to support the local guy, never know when you need something quick and having them…read morethere, in business, helps you out. However doing business here is horrible. I needed Bona floor sealer, they charge 95.00 bucks per gallon. If you go online to Baily Flooring supply or Panel Town and Floor or City Floor Supply the same product is 65.00. You have to way 4-5 days for shipping but even the shipping is free. Superior Hardwoods charged me 95 a gallon plus a 3% fee for using a credit card. I love local but if you have time order elsewhere.

My husband does some serious hobby woodworking. He's on his fifth boat: 1 driftboat, 3 canoes and…read morenow a sailboat. He also builds furniture for the extended family. I don't know how many times he has told me how much he likes the folks at Superior Hardwoods. He's not a contractor ordering enough wood to build a house, yet they treat him like he matters, and they always ask him about his projects.

I spent over $8k in carpet for two bedrooms, one staircase and vinyl plank flooring for living room…read moreand bedroom. Pros: nice quality product, professional installers Cons: less than stellar customer service, not competitive in pricing, while there was no high pressure sales there was also no real sale effort what so ever, like they didn't care if 8 spent my $8k there or not. Also they offer no furniture moving assistance prior to installation.

My wife and I stopped in to Loren's Carpet One last night. We walked through the store from one end…read moreto the other looking at carpet samples stopped at their counter had some Halloween candy they had set out and left. NO ONE EVEN SAID HI! We are both managers for a retail company and know the importance of customer service you will not get out business! We are going to another store today to buy!