We recently used Roundabout for Transportation to and from the airport. There were 6 of us with…read moretons and tons of suitcases. They did a tremendous job in every aspect coming and going from the airport! I very strongly recommend them to anybody who needs help with transportation!

Mark and his crew are very professional, from the first phone call to the final drop-off! I would…read morerecommend Roundabout to anyone needing to go to the airport, get to a Dr appointment, or anywhere you don't want to drive.

Carlos is wonderful, not only did he pick my 84 yr old dad up and get him to the airport on time he…read morepicked him on the return flight in a snow storm. Drive him home which is an hour away and got him safely in the house. He will forever be our go to driver for now on!!

Carlos and his team has been my "ride" to the airport for the last 8 years, when I get home from a…read morelong trip no matter what time of day or night, their caring friendly faces are ALWAYS there for me. If you need to work with a transportation company who is 100% reliable, locally owned and always with a smile, make sure to call Carlos!

I needed to make a last-minute trip to Kansas City and my husband didn't want to worry about me…read moreusing Uber or Lyft or some other service to get to my destination as I had a 9 pm arrival. My husband found this service, was able to easily schedule a pick up and Julie was right outside the exit from the terminal with a very visible sign that was easy to locate. She assisted with all the luggage; had the car cool with very chilly water inside and was a pleasant conversationalist on the forty minute ride to my destination. Thank you so much for your service. We will definitely keep this in mind for future trips to KC.

My first time in MO and I give Ben's Service a 5 star rating, 10 for sure. On time and very…read moreprofessional I will contact them again if in the Kansas City area.

Fantastic service. Reliable, clear communication throughout the entire process. David and Tom…read morewe're both professional and personable. Our flights were changed, bags lost, but they were still there right when we landed. Smoothest part of our entire trip.

This is long overdue but during the holidays last year David picked up and drove my always late,…read moremissing her flight daughter early to MCI where she arrived on time!! Yay!! Great and reliable and safe service!! Thanks guys! I'll be calling again soon!!

If I pay $100 ($20 of which was prepaid tip) for a one way trip from the airport which was booked…read moreas an execucar I expect to be picked up in an execucar. Not an old ztrip minivan that was dirty inside and out. My flight didn't get in until 3am. The driver was on time and nice but very unprofessional appearance. Communication with dispatch about delays was not good. I didn't know if I would have a ride until I landed.

Do not use this service or Execucar that they are affiliated with. We booked our trip to and from…read morethe airport so we could relax for vacation and not be worried about parking or asking friends for a ride. Booked it over a week in advance. They never showed. Our pickup was scheduled at 4:05 in the morning and no one came at all. No call. No text. Nothing. We called the customer service number and they connected me to three different people over 20 minutes. The final person simply said, "we can have someone there in maybe 20 minutes." And we were already 30 minutes past pickup time. We drove ourselves. After three days I got an email saying they would refund my money. No apology or even an attempt at an explanation. Don't use them. It's not worth the stress.

Found Gregg online by accident and it was angels that guided me.Before I booked…read more he took time to explain the whole procedure while I took notes.He spoke patiently & in detail to make sure I knew what was happening. In the 4 trips I took while in Kansas City area(Gregg drives south where many others don't go),the cab was spotless,Gregg came right on time or even a little early.Gregg is so happy and friendly.Great driver through traffic or rainstorm. If you are coming to this area or live here but need a ride,Gregg is definitely the one to call. KAREN from Colorado

I made a quick trip to MCI to visit a friend. The best I could do on a car rental was 247 USD for…read moreless than 48 Hours. Mike who I was visiting picked me up, but I needed a ride back to the airport at 0330 on Wednesday morning. Went online and found Greg the TAXI GUY. WOW contacted him told him what I needed got a price quote paid same. Today at 0325 Gregg pulled up to the home I visited and off we went to MCI airport. Got there early plus the cab was clean and Gregg is a great guy plus a fair price Do not hesitate to call Gregg. I will in the future when in the MCI area

Tried to book a ride with Omega a while back and it was a bust. The responsiveness and quote were…read morepositive initially, but they weren't helpful when we needed a rear-facing car seat despite saying "we are set" for the car seat when I attempted to book. Our issue came just a few days before the trip. I had booked it and wanted to not worry, but instead I had this creeping feeling that they wouldn't have the right car seat. I had to write back to confirm our reservation, and again on the car seat I said it is for a 1 year old, needs to be rear facing. Right before the trip he writes back, "Oh i do not have rear facing" and... end communication. I wrote back "What kind of seat is it, is it convertible?" and he had dropped at that point. Not exactly reliable for something like an airport shuttle that makes their living on being reliable. Luckily I was able to find another one right before the trip. They might have been a notch more expensive but was 100% more professional and reliable.

It's hard to give Omega Rides any rating when no driver showed up. I had sent emails confirming…read moredates and times, along with my street address, prior to the day of my flight and received responses from the owner. The day of my flight, no one showed. I attempted to text and call the number that was provided, but didn't get a response. I would not recommend.

The best customer service! Tim arrived early to the airport,…read morewelcomed us to KC with a KC Highlight tour on the way to our hotel. Game Day: Doug was timely, welcoming and had great information tips to enhance our experience at The KC Playoff game. He even brought extra jackets and hats just in case we needed them for the extreme cold temperatures. Doug arrived early after the game and communicated frequently to help us connect with him for pick up. We felt very safe knowing Doug was there to take us back to our hotel. He also gave us a tour of the iconic union station which allowed us to take some amazing photos. Tim arrived early to take us back to the airport. The service was impeccable, communication excellent, reliability made our first trip to KC safe and smooth. We will be back for more game days and will definitely use K-MO Limo. Thank you for everything.

We use K-Mo for all of our transportation needs at work. Very reliable, punctual, and excellent…read morecommunication. Always professional and they take great care of our travelers.

I've brought our company bus to Masters Transportation several times for service, and they've…read morealways done a great job. On our most recent visit, we were dealing with issues related to the alternator and the battery not holding a charge. Since we had the alternator replaced just under a year ago, it was still under warranty--but unfortunately, the warranty only covered parts, not labor. We paid the bill and drove the bus back to our studio, only to have the battery light come on again and signs of power loss. I called them immediately to explain what was happening. They told me to keep an eye on it and to contact them if the issue persisted. Sure enough, the next day the bus wouldn't start at all. When I called again, I was reminded that if the alternator was indeed faulty, the part would be replaced under warranty, but labor would not be covered. Honestly, I was frustrated--paying labor again for something that should've worked the first time just didn't seem right. To my surprise (and relief), they really listened to my concerns and went above and beyond to make it right. They towed the bus back to their service center, replaced the alternator, the battery, and several other components--all at no cost to us. That level of customer care is rare these days. I absolutely appreciate when a company takes responsibility and goes the extra mile to make things right. Masters Transportation did exactly that. I picked up the bus today, and everything is running perfectly. In a world where we often only hear about the bad experiences, I wanted to share a great one. Masters stood behind their work and truly made good on a tough situation. I'm very happy with the outcome and will definitely continue to bring our business to them. Highly recommend!

From the owner: Master's Transportation in Kansas City serves as one of the area's largest commercial bus dealers…read moreand van rental agencies. We offer a wide range of shuttles buses, sprinter vans, and school buses for sale or rent, and we also provide comprehensive parts and repair service.