This might have been the worst customer service I've ever received. Imagine yelling at someone over…read morethe phone all because they were trying to locate a vehicle that was involved in a car wreck that involved a deceased individual. Please take your business elsewhere!

So it seems they do this frequently based on the Google reviews - but they charged my elderly…read moreparents alittle over $1,000 for them to tow from a location less then 10miles?? This was not an emergency but just an accident . There was NO natural disaster - no flooding - no EMERGENCY for them to justify that amount - when i called to get it itemized for cost - the guy said just tell the insurance and hung up! WHAT A SCAM!!! Don't waste ur time here and go to a reputable towing company! Again check out the google reviews and anyone can see that they do this to elderly people and minorities ! People work hard for their money to be scammed like this is absolutely ridiculous! This tow at the most should not have cost more than $400! But to try to charge over a $1000 ?? Ridiculous

At 1:30AM we broke down while traveling. Others advertised 24 hour service but never answered…read more Brandon was a blessing to us at a time of need and went above and beyond. Thank you for your help, kindness and going above and beyond. We are forever grateful.

Driver was very nice and helpful. First wreck ever and had only had my car for 2 weeks..i had no…read morephone my car was probably totaled. Before cop got there i was being threatened by the ppl who hit me..the cop took my info and called Lees and the cop wasnt saying anything else..the driver saw i was freezing and let me sit in his truck and use his phone to call my family to get me(only a block from my house).so to the driver thank u for helping me to understand what I needed to know about what was happening with the police and my car..

These folks have attitude problems! Was told by centre police to pick my son's truck up sat so I…read moredidn't get charged any storage fees and I get there and they say "nobody told you to come sat! Our business hours are mon-fri 8-5" you're a 24hr wrecker service for one!! Just another scam to screw ppl out of money for storage fees that are already dealing with a lot! That's fine! I'll pray for y'all!! Wouldn't recommend these ppl to my worst enemy!! Garbage!

I needed my truck towed. They were there 10 minutes after I called and charged a very fair price.read more

I was driving alone a long ways from home and he was able to get to me on Thanksgiving day and…read morechange my tire for me. So kind and knew what he was doing . Got me back on the road within 15 minutes! Very thankful!

Called to schedule a tow for repair and Phillip was very polite and helpful, stating that he would…read morepick up the car the following day between 12-2pm. He was asked to call when he was on the way and was given two phone numbers where we could be reached. We waited for him to arrive. No call. At almost 2 I sent a text asking if he was coming as we had scheduled (hoping he was just running behind) and he replied that "I can't but I do have my back up company can still same price it 41 towing." I explained to him that I was relying on him and I would find someone else. He replied that he can't tow when the tow truck is down. While this is true, he had TWO different numbers where he could have communicated that to us so that we could make other arrangements.

Overpaid for less than one day, dude was not nice and my receipt was shady. I had to go drive out…read moreof my way because it's cash only which is really shady.

Prompt service on a Saturday. Driver was great (David) and was so personable. Certainly got me…read moreout of a jam and was able to get my truck to my mechanic.

Unprofessional and unreliable service…read more Progressive assigned Smith Transport & Towing ( 803-509-4127) for my roadside assistance today. I opened the call at 8:30 a.m. after my car broke down due to mechanical issues less than half a mile from my house. Despite repeated updates saying help was "30 minutes away," no one arrived until 1:00 p.m. When the driver finally showed up, he got upset because I had given my home address instead of the exact breakdown spot -- even though he found me less than two minutes away from the car. Instead of helping, he argued, didn't like how I replied, and refused service, saying "I am the company" before leaving. After waiting over four hours, I was left stranded. Progressive should reconsider using this company.

Great service, licensed and bonded. Careful and safe with you car truck or whatever…read more else you need hauled. Awesome team of experts. I will always hire him wether I just need him to haul a trailer or something on his trailers. They are also very flexible and work around your schedule. Thank you Smith Transport and Towing.

They worked on issue, on my RDX, as promised........the office, as a whole, very…read morewelcoming.....highly recommended

Everyone at Fairs was friendly and helpful. I was kept in the loop for every action that needed to…read morebe performed. The ladies in the office were great and the mechanics were top notch. They were very professional and quick. To top it off their prices were very reasonable. They will be my mechanics from now on.