My mother was a resident at Cogir of Sonoma Plaza for 12 years and I couldn't be happier with care…read moreand the facility we chose. The staff is incredibly kind, attentive and professional. They always provided guidance and help whenever needed. The facility is clean and food delicious -the special holiday buffets are amazing. My mother truly enjoyed activities from outings to playing bridge almost every day and more. She bonded with many there through fires, Covid and Increasing age. During these challenging times I saw the staff really step up and be there for the residents. I am forever grateful for the care Cogir gave my mother and for making the last years of her life full of friendship, health and enjoyment.

My 95 year old mother was at Cogir for just under a year; April 2024- March 2025. Although I had…read moretoured other facilities and thought I had chosen the right place for Mom, I very much regret my decision taking her to Cogir. There are a few reasons for that regret, but here are the two main ones: 1. Out of the blue, without any notice or prior discussion, Cogir raised Mom's care cost sky high. There was no apparent reason for this hike and no explanations were given. Just an email stating the new amount was "due immediately ". 2. When seeking clarification or reasoning behind such huge cost increases, phone call after phone call, email after email were totally ignored by the management team. Day after day after day every message was disregarded. The first time this happened they ignored me for 7 days. The second time, it took them 6 days to finally respond. I found this "increase-then-ignore " style of management very stressful and extremely frustrating to deal with. Neither is a quality I seek in a management team. Especially one entrusted to my mother's care. I happily gave notice and left as soon as possible.

After checking out several retirement communities for my parents, we decided on Cogir of Sonoma in…read moreJuly of 2021. We are so glad we did! For the past two years, my parents have received exceptional care from all of the staff. Everyone is very kind and dedicated--the front desk staff, the caregivers, the chefs, activities director, maintenance and the office staff. The location and community are absolutely beautiful and very peaceful. The social/activity calendar is always filled with fun and different opportunities. If I could, I would like to live there (I'm 53). My parents are in the assisted living option for help with medication management, mobility, and hygiene/incontinence assistance. They develop a Care Plan dependent on the needs of the resident(s). I hope the families of some of the other residents will also take the time to post reviews.

Our family is grateful that Cogir of Sonoma is where my mother is living. Cogir of Sonoma is an…read moreexcellent combination of a very pleasant atmosphere, a very motivated and involved support community and a continuous effort to have worthwhile community activities. My mother was accustomed to living independently till she was 94 and we realized she needed some back up in an easy living situation. Her apartment at Cogir is lovely, spacious, terrace, fully appointed and a terrific bathroom for her increasing safety needs. The facility has the feel of a boutique hotel with an relaxing inner courtyard, a dining room with the feel of a cruise ship, library with a fireplace my mother enjoys reading and a gathering spot for happy hours and live music. The food is very good, prepared with care and flair, emphasis on freshness and lots of choice. Way above institutional fare, takes advantage of Sonoma high food standards while catering to many dietary preferences. The staff deserves extra cheers for adaptation to the pandemic, keeping everyone ok, delivering meals and gradually re-introducing activities as safety allowed. Early adoption to safety protocol has been very effective. There has not been a single case of Covid and many people were able to see their families in the courtyard, avoiding some of the extra restrictions. The Cogir atmosphere is positive, the staff works very hard to decorate for every possible holiday and a big banner hangs on the front door that says "Heroes Work Here" and it is true. Most important my mother is happy, feels the pleasure of her own apartment and enjoys the community activities. Her needs have increased and the staff is involved and responsive. Our only criticism is that someone complained about the lovely person on housekeeping staff who was singing as she worked and she was told to stop. Even though my mother is almost deaf she misses the music, and so does her family. It was a joy to hear in the halls.

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

My 94 year old Mother in law likes the facility just fine. It's not too expensive. So we are…read morebasically happy BUT we cannot get any help with PAPERWORK!!!!! My husband has had to call daily, begging and pleading them to please fill out the paperwork that they are REQUIRED to provide by the State of CA!!!! We have faxed, we have emailed, we call daily and are met with total inaction. Their lack of customer service is costing us $80 a day. It's as if they think we are made of money. It's UNBELIEVABLE. So please, think twice before boarding your oldster with these people unless you have no paperwork requirements at all, none, or you will be ignored like we are. VERY SAD AND FRUSTRATING. We have been campaigning for their State-mandated cooperation for MONTHS and we are about to file a lawsuit, at our own expense of course. So please avoid all the frustration and expense that we are experiencing and find a place run by people who give a damn about CUSTOMER SERVICE. We may have to move this frail 94 year old because of their TOTAL FAILURE to help us by performing simply as they are contracted to by the state!!! Would love to hear others' experiences, maybe there is a secret handshake we can learn about? It is just payola they are waiting for? How can this be working for anyone??

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.

Calligraphy is run like a 5 star hotel, thanks to an Executive Director who worked with high end…read morehotels before coming to Calligraphy. The Staff is competent, kind, helpful. We highly recommend Calligraphy, Napa-Ca.

My mother lives in the Memory Care unit at Caligraphy Senior Living in Napa, and I cannot say…read moreenough about the level of care she receives. As a nurse myself--and with my mother also being a nurse--it takes a lot for me to fully trust that she is in good hands. But here, I truly have peace of mind. Karima, the Nurse Manager, is calm, patient, kind, and an excellent clinician. Her professionalism and compassion shine through in every interaction, and I know my mom's medical needs are overseen with the highest level of skill and empathy. Equally important are the caregivers who provide day-to-day support. Sonia, one of my mother's primary caregivers, is not only attentive and patient but also brings warmth and humor into the room. She treats my mom with the same dignity and kindness I would give her myself, and that means everything. Living in Hawaii and only visiting every 4-6 weeks, I rest easier knowing my mother is surrounded by staff who care for her like family. Caligraphy has given us the gift of peace of mind during one of life's hardest transitions, and for that, I am deeply grateful. -- Lisa

This is simply the best small assisted living home for elderly around, except for its sister home…read more"Holland House" in San Mateo. Both are run for 17 years by the most caring owner-- Sapphire. Great loving service, great food, clean warm and healthy. I love this place!

After an extensive search and interviews, Mom moved to Sandpiper Court on 6/17/2012…read more Not once in weekly visits (many unannounced) over the year did we ever note any odors. Sandpiper was always clean, bright, and immaculate. The food was excellent (I had some - who would have thought that cabbage soup would taste good?) I used to push Mom on her wheel chair to the park adjoining the home, to the Foster City levy under San Mateo bridge for sunset views of San Francisco, and even to her dentist and orthopedist - all within a 10 minute walk (near Hillbarn Theatre - so sorry she was unable to attend their shows - my loss! The staff took care of what had been a major chore - getting and administering a multiple of pills; a local pharmacy delivered all prescriptions and Costco is nearby for all bulk purchases. As Mom's memory, mobility and ability to talk decreased, she required increased care - incontinence, feeding, turning her body every 15 minutes. Not once did any of the staff complain, or Sandpiper's owner: Sapphire is an extraordinary lady - competent, kind, flexible, and concerned. She took care of all arrangements and ongoing management of hospice care. Her staff is more than competent - they love their work, and love the people they care for. It is difficult to conceive a more lovely, love-filled, wonder-full place for Mom's care. Note: Sapphire also owns and manages Holland House in San Mateo.

Excellent care , friendly and safe family style environment , professionally trained staff.read more

The Sonoma Oak Tree Place took such good care of my mother while she was there. The staff was so…read moreattentive and gave her individualized attention at progressive levels as she needed it. Ruby made it a point to develop a warm and joyful rapport with her. My mother said that out of all the places I could've chosen, this was the one. Ruby and the staff addressed her needs from the time she entered and was able to transfer from her wheelchair until she was totally bed-bound. The atmosphere was homey with smells of cooking and cheerful attitudes of the caregivers. Ruby or Chris, her husband, would promptly answer all my questions, either in person or by text or email, even when they were out of town. They and the staff were very conscientious about procedures and medication administration. They communicated well with physicians, home health nurses, therapists, and clergy. I felt that my precious mother was in good hands and never worried about her care. There is a special place in my heart for all they did for my mother and I will be forever grateful. I highly recommend Sonoma Oak Tree Place Board and Care.

A friend of mine suffering from Alzheimer's resided here. They tended to his particular needs, and…read moremade sure he was safe. They tried to make his life as neighborly as possible. The manager at the time was a very friendly, helpful man whom I don't think is there anymore. The initial review does bring up legitimate concerns about housekeepers&dietary aides doing work outside their sphere of training. While I did witness that a few times, most of the time, they simply made sure my friend was clothed, fed, and had a clean environment. He was able to live as independently as he could, until his Alzheimer's was so debilitating he was moved to another facility in Arizona. Aegis is clean&appealing. They have a friendly, personable, attentive staff. While it has its shortcomings (all facilities do), the positives outweigh the negatives. The parking lot is kind of small, but one can park on side streets. Very pleasant.

I'm not really sure how to write a coherent review of Aegis to properly explain the excellent care…read morethat my In-laws received in the past year as residents, so I am just going to try & explain the timeline of the last month. In mid-January, my Mother-In-Law notices that my Father-In-Law is looking kind of run down. Although she wants him to go to the doctor for a check up, he stubbornly refuses. He finally agrees to make an appointment when Paul Oseso, the Aegis General manager, offers to personally drive him & my Mother-In-Law to the doctor's office. The GP takes one look at my Father-In-Law and tells him that he needs to go to the Emergency Room. Paul puts my Father-In-Law into a wheelchair and pushes him across the hospital parking lot to the ER. While waiting for treatment in the ER, my Father-In-Law has a heart attack. Paul waits for hours in the ER with my Mother-In-Law, while my Father-In-Law goes through surgery. The surgery is unsuccessful. The doctors tell our family that my Father-In-Law needs hospice care. The recommended hospice facility would separate my Father-In-Law from my healthy Mother-In-Law. This is a terrible solution to everyone. Luckily, Paul & the staff at Aegis are able to rearrange my in-law's apartment so he can receive hospice care in his own home with his wife at his side. My In-laws return to their Aegis apartment to discover a gorgeous flower arrangement & a card signed by the entire Aegis staff is waiting for them. Did I mention that I married into a gigantic Catholic family? At this point in this story, double digit numbers of family descend upon Aegis to spend time with my Father-In-Law during his final days. The Aegis staff not only check on my in-laws, but they also check in on the entire extended family. Constantly. They surprise us a wine & cheese plate when we can't make it out for dinner. They brew extra pots of coffee because they know none of us are sleeping well. They invite us to their Super Bowl party. THEY COME IN ON THEIR BREAKS & DAYS OFF just to visit. My Father-In-Law passed away on Saturday evening. My Mother-In-Law asked that we call Paul to tell him. The call interrupted Paul's dinner, at his home, on his day off. Paul immediately came over to sit with us while we waited for the hospice nurse to pronounce my Father-In-Law & for the funeral home to pick up his body. Paul Oseso has a background in hotel management & it shows up not just in how he presents himself, but how the entire staff behaves. They are, to a person, incredibly pleasant in that way that employees at 4 star hotels only display a sunny demeanor even when faced with the crabbiest guest. Up until the last month, I just chalked this behavior up to good training & professionalism. But, so much of the care my family received cannot be chalked up to people just doing their job. My Father-In-Law's last days were the best they could have been because the staff at Aegis went beyond the call of duty in so many ways, big & small. Right now, as I write this, the Aegis staff is helping my Mother-In-Law adjust to single life after over 60 years of marriage. This has been the worst month of her life. So, I am very grateful that she is surrounded by people who treat her not as an important client, or needy patient, but as a friend.

I had a wonderful experience touring Vine Ridge. Alexis took the time to help me with all my…read morequestions. The community felt warm. I met Alexis at Walmart I was having the worst experience with my father who was Sundowning she help me get him back into my vehicle and set a tour up at Vine Ridge for this past Saturday Amazing person she was I plan on bring my father for a second tour

I am a home health nurse for an outside hospital. I visit these types of facilities often. I have…read morehad many patients at Vine Ridge Senior Living since they first opened. I have never written a yelp review for a facility that I visit. I've seen this facility go through management changes some of which were not ideal. But I can say with total confidence that I would trust the current management of Carla and Alexis with my loved ones should they need the kind of care offered there. I don't encounter many caregivers who truly care about their residents and facilities that are compliant with state regulations, of which, Vine Ridge excels in both. I have quite literally felt the energy of this facility change for the better when Carla became the executive director. They care for their residents like they are family.