Excellent & easy check in with Michael. Professional, friendly and welcoming…read more It's quiet in the room and throughout the hallways and building. I can see the freeway but I cannot hear it with the double pained window. Very clean from room to entire building. Even in the stairwells. Parking right in front. Security cameras throughout. Moderately priced for a weekend and this time of year. Great spot to stay if you're hitting the slots down the street, shopping at Cabazon or going to Joshua Tree Nat'l Park. Highly recommend!

This hotel is poorly maintained and less than desirable. It is dirty everywhere, the mattress has a…read moregross odor, the floors are dirty throughout, the staff does not let you know where things are. It was 100 degrees and they left the window open in the hallway. I tried to leave this review with IHG through my app since I am a member, but the app wasn't able to address my concerns so I have been forced to leave this info to the public on Yelp. Don't stay here, drive another few miles to the Beaumont location near Oak Valley. I will say they do have an amazing coffee machine at both locations and the coffee is great.

We stayed at three different hotels within one week, and this was definitely the best one out of…read morethe three, even though it was also the most expensive. The room itself was very nice. The bed was comfortable, the room was spacious, and the bathroom was clean and well maintained. Everything felt orderly and taken care of during our stay. If I had to make one complaint, it would be about the furniture in the room. The chairs that were provided were a bit too low for the height of the desk, which made it slightly uncomfortable to sit and work. Aside from that, I had no major issues with the room. I also noticed that the hallways throughout the hotel were very clean, which added to the overall positive impression. The continental breakfast was another highlight and offered the most options out of the three hotels we stayed at during the week. They had scrambled eggs, which unfortunately tasted like they were made from powdered eggs, but they also offered hard boiled eggs, which were very good. There were maple flavored kielbasa sausages for meat, along with waffles, fruit, cereal, oatmeal, and a good selection of pastries such as blueberry muffins and bagels. The variety made it easy to find something enjoyable for anyone. I also appreciated that coffee was available 24/7 near the front desk, which was convenient and meant I did not have to rely only on the continental breakfast area for coffee. One thing I do wish they had offered was regular cold water, since the only option available was hot water for tea.

The location is great--it's close to restaurants and the casino, which made it very convenient. The…read morestaff were friendly and welcoming throughout my stay. The only downside was finding a cockroach in my room, which was disappointing. Additionally, the corridor had an old, musty smell. Overall, the location and service were excellent, but the cleanliness could be improved. Also, the breakfast is subpar with very limited option. No hard-boiled egg, bacon offered which is disappointing

One of the worst hotel experiences my wife and I have had. We reserved a standard room with two…read morequeen beds, but after checking into Room 225, we noticed multiple features commonly associated with an ADA/accessible room, including a very low sink, grab bars, and a wider bathroom layout. Both my wife and I are nurses, and these features immediately stood out to us. When I raised my concerns, I was repeatedly told it was not an accessible room, despite the room's layout and features. Things got even worse on checkout day. At check-in, the front desk approved a 12:00 p.m. late checkout. However, housekeeping knocked on my door before noon and repeatedly insisted I had to leave at 11:00 a.m. I politely explained that I had been approved for a noon checkout, but she refused to believe me. I had to call the front desk while she stood outside my room just to confirm I was telling the truth. It was embarrassing, unnecessary, and completely unprofessional. I contacted General Manager Malena Gonzalez in good faith, hoping for a fair resolution. Although she later acknowledged that I had been approved for a noon checkout and apologized for the housekeeping misunderstanding, she still refused to offer any goodwill compensation or partial refund despite the overall experience. I have since escalated my concerns to Hotels.com and Choice Hotels Corporate. Customer service is measured by how problems are handled, and unfortunately, this hotel failed in that regard. I cannot recommend this property and will not be returning.

They illegally charged me $25 for my service dog. Apparently, it is illegal nationwide to charge…read morefor a service dog. The room was OK, nothing special. I like having a refrigerator and a microwave so, there, I found something positive to say.

Avoid, we stayed 1 night after a casino last min stop, staff is rude, area is sketchy, rooms are…read morefilthy, our room didnt even have a toilet seat, also breakfast is honey buns & a filthy coffee machine downstairs. Just avoid at all cost, trust me

All the regrets not checking the Yelp reviews prior to booking. The worst night sleep. Very dirty,…read moreunmaintained, and downright disgusting. Not the greatest service aside from check in either. We had just come back from a concert, it was late, and there was no other availability at another location close by so we were SOL. Pro tip: I always, always bring my flip flops with me. And I am so glad I do. I refused to put my feet on the filthy floors. There are so many things I can list that were not up to basic standards. If this were a restaurant, it would have been condemned and shut down. A couple issues: - Thick layers of dirt and spider webs on the drapery and walls. - Stained towels and bedding - Items left from in drawers from previous guests - Graffiti on the door frame - No cord on the iron - Broken doors, door frames, holes in walls/doors - Rude overnight and morning staff When we checked out we asked to speak with a manager to discuss the issues. The morning staff was a little aggressive and refused to get a manager or their phone number. We were referred to just call the number on the website. I really hate giving bad reviews but this Days Inn was trash. Hoping they read their customer reviews at some point and make changes to benefit their business.

Great ro, clean space, quiet and great fresh ground coffee in the lobby. This hotel is far better…read morechoice than others in the area. It is probably newer than most, and it's noticeable. I am staying during the week for work for the next few months and tried a bunch of hotels an and air bnb. The pool area is not exciting and the gym has what is needed for most types of work outs. I think they had laundry also.

Reception staff is surly and uncooperative. Manager is not any better…read more Noisy fight and domestic violence in the room next door at 1:30-2:00 am, that woke up the whole floor. Front desk was very slow to respond. This hotel is not recommended for those who value good front desk service and quiet nights.

Bed bugs. Brought it to the front desk attention after the stay and they said they checked and no…read morebed bugs. The bites came from the stay.

Customer service was obsolete. The individuals working there might have been hired thur a rehab or…read morereform program. Room was dirty beds were itchy. Room smelled disgusting.

I experienced my first visit to the Morongo Casino Resort & Spa this past weekend, I stayed one…read morenight, Sunday-Monday, and I can enthusiastically say that I had an incredible time! My main motivation for visiting was the pools & lazy river, which absolutely delivered. The resort area was clean and sparkling, however if I had to be picky, the women's bathroom in the pool area could have definitely been checked and cleaned more often. The music playlist in the resort was perfect and upbeat with your classic party hits, and there was enough room/chairs/tables for all of the guests to enjoy a spot in the outdoor area (we were able to get lounge chairs right in front of the lazy river both days). I made my food/drinks/eats/dining reviews separately in respect to each restaurant in the Morongo that I ate at, which were all extremely positive! I absolutely loved the selection and range of options the Morongo had to offer when it comes to dining- check out my other reviews! The casino was admittedly very fun, and I am not big on gambling nor slot machine games. I found a few machines I loved playing and found the environment very enjoyable. Very nice selection and wide range of options in the casino area for everyone to enjoy! On top of that, I appreciated the hospitality and service of the employees and security at the Morongo, I felt safe and welcome and would absolutely love to return soon!!

Review regarding THE PINK FLAMINGO FRIDAYS…read more My friends and I have really enjoyed coming and enjoying the lazy river and drinks. I do think they need to make the hours a little longer 9pm to 1am in ny opinion. Overall, I enjoy the variety of music being played by the Dj. Usually the people I run into just want to have a great time and enjoy the pools and drinks. My friends and I rented a cabana one night and really enjoyed the experience so we invited more friends and rent a cabana the following Friday. So we arrived go through the check in process as usual. As the lifeguard walked us to the cabana, we walked past the number I was originally told I was booked for and I saw people in there and it was taped off still. In my mind I thought that was odd but I also don't work there. So I was like maybe they're getting people checked in. As the night go on. I notice a crowd of people and workers touching our stuff in the cabana so I approached them. I asked if I can ask them if I can help them. The staff in blue immediately started questioning me about booking and who is the name under. I gave them the information. They seem disorganized and that they did not want to ask the other people in the other cabana about the bookings especially after me explaining this is where we was put and I explained it was tapped off. It was either they double booked or someone was there that didn't belong. It didn't take me long to figure it out. I complained about the pizza at this time as well. They said they will bring us another. So we left the pizza in there. About hour later I asked our waitress and she said they were making a fresh one. Right before midnight I asked about the pizza again and now she said oh we are just gonna issue you a refund. Like girl what?!?! I've been starving waiting on fresh pizza that was not even coming like what's really going on. Last night was our 5th time coming so the quality of the pizza was based on previous times I have came. Then the waitress said to wait in the cabana for the supervisor to come speak with us. As were waiting the officer Alex Perez i believe his name was rushing us and called the front. He said that he was told because we were being "aggressive" that we need to go to the front and speak to the supervisor we all looked confused so we were like ok lets go. We speak to the supervisor and he was not aware. One thing I can say is that the officers may need racial and ethics training or a refresher. I find it strange they rushed all of one ethnic group out their cabanas but another ethnic group were still in the cabanas chilling and not being told to leave. I tried to go back to the cabana we were in to see if the receipt was in there so they can issue the refund and the officers were giving me a hard time mindwhile other people were just chilling in their cabana not being told to get out or anything. Literally the officer was flashing his light at us and standing at our cabana until we left but others were given the same treatment. I get it, people want to wrap up for the night and be off. But if Customer service was addressed when the issue was presented then we would've left promptly and not spend an extra 20-30 mins. Find people who want to work the overtime.

First time visiting, very interesting place. Loved the live music, the venues, the vendors and the…read moreambiance. Service was top notch. Fig and lavender infused (LI) goat cheese pizza was excellent. LI mixed drinks were very good, but the LI beer was a bit of a let down. Sour type beer is fine but lacked any lavender smell or taste. Maybe expecting too much. Advice- Use the washrooms in/by the old hotel lobby, avoid the ones on the side of building with the large Pennants saying 'restrooms.'...they are old hotel rooms with storage boxes all over. Note main food vendors by the music stage area but there are boutique vendors at one side of venue by the hotel, with the LI teas, coffees, ice cream etc. Most sell the same stuff ( teas, jams, olive oils, creams, lotions, nic-nacs, etc). Will go back again.

First and last time I came to HIGHLAND SPRINGS RANCH AND INN, was during summer at the beginning of…read moretheir Lavender Festival almost 4 years ago. It is a lot different in winter of 2022. I'm sure a lot has been said already about HIGHLAND SPRINGS' FESTIVAL OF LIGHTS so I'll try not to bore you with a long and lengthy "this is what you can find here". I will try to give some tips though. - Come early. Yes, even before the lights turn on. This is beneficial for avoiding traffic, getting good parking spots, shorter food lines, shorter bathroom lines. - Get your food first. So you can walk off the calories. Also, because most people eat after an activity when they get hungry... and then the line will be super long. - Get whatever lavender they have. Hot cocoa, Latte... - Reserve a s'mores pit. When it's cold, it's the best. - Take pictures of everything everywhere. We consumed the following and they were GREAT! - Smoked Brisket Poutine - Clam Chowder in a Bread Bowl - Lavender Latte - Lavender Hot Chocolate

I stayed in room three and it was full of cockroaches coming out of the walls out of the toilet. It…read morewas disgusting. I stayed October 21. The traffic noise was the air conditioner was so loud you couldn't sleep.

The buildings are older but well maintained. The family that manages it is very kind and very…read morewelcoming and have treated my children like their own. My husband and I are grateful for the time and space they have given us.

The wife of the owner has lost her d-g mind! i was approaching my friend's room to bring him a soda…read morein the middle of the day and she walks out of one of the motel rooms and asks me what im doing.. i explain that im there to visit and drop off the soda, but also that im hearing impaired and i cant really make out what shes trying to say.. she insists on following me to his room and kept talking but i still dont know what about, but by the time we reach his motel room door shes now using her hands and making overexaggerated movements and signs? im guessing she convinced herself that it wasnt offensive and that id hear her just fine, wrong.. SO, i knock on his door and when he answers she just loses the rest of her mind! starts shouting at him like she's his upset girlfriend or something, waving her arms in the air and starts exclaiming that he needs to just get out!! it was april fools day so i just kind of stood there in shock assuming it had to be a f***ing joke right?! but nope. apparently when you OVERPAY for a room there you're also apparently consenting for this imbalanced individual to approach you whenever she deems fit to just make a damn fool of herself by just acting like ...there's not even a word for her kind of behavior! she stormed off, arms swinging thru the air and yelling whatever she was yelling... point to be made: this place probably gets pretty interesting on Halloween, and lord knows it you're looking for hilarious content to make some sort of 'crazy Karen' compilation for TikTok then this is your go to for sure! ALL other inquiries i highly recommend just paying the extra 10 bucks and going to the nearest motel 6. just ridiculous. -10 stars!!!

okay I walked up in that hotel room i seen roaches bedbugs shit stains on the headboard bathroom…read moresmelt like shit i was there for 5 mins then left couldn't bring myself to stay at that hotel small and wasn't what photos showed.