The finished fence looks great, and the installation crew did an excellent job. They were…read moreprofessional, respectful, and produced quality work. Zac also provided a great sales experience. Unfortunately, almost everything after the sale was frustrating. Communication was consistently poor. I repeatedly had to contact the company for updates instead of receiving them proactively. Although Taelyn responded to emails and apologized at times, getting clear answers about scheduling was difficult throughout the project. The biggest issue occurred on my scheduled installation day. I took time off expecting the crew to arrive, but no one showed up or contacted me. I had to call several times before learning the crew was delayed on another project. I was first told they would arrive that afternoon, only to later learn they weren't coming at all. Delays happen, but customers should be informed instead of having to chase updates. Even after the installation was complete, I had to request my final invoice for two days before receiving a payment link. Shortly after paying, I received a request to leave a review. The fence itself deserves five stars. My two-star rating reflects the company's communication and project management. If those had matched the quality of the installation crew, this would have been a completely different review.

Alex exceeded all my expectations. Very polite, cordial…read more Took his time explaining the process of the install

I give this company 5 stars and I give myself 1 star for waiting almost a year to leave this…read morereview! Our wood deck was about 40 years old. Over the years, some boards had been replaced but it was definitely time for a major redo. After looking at reviews and especially comments from happy customers on Neighbors, we chose several companies to give us bids. As usual, some didn't return calls and the ones that did either were too busy or never called back to set up an actual appointment. It didn't matter because as soon as we talked to Chad, owner of the cool-named Chad Fry the Deck Guy company, we knew we'd found the right ones for the job. He responded immediately, came out that same day on the way home from another job to look it over and give us an estimate. And most important of all, once we hired him, he and his crew (Tyler and Scott) showed up every day on time. Chad suggested several little touches that made our deck more stylish than before. Plus my wife didn't like the look of one corner, believing it needed a post in that spot. Chad looked at it, agreed with her and quickly made the change. She couldn't be happier. Overall, just very very pleased. Would highly recommend them if you need a quality deck. Added some photos showing it before, during and after. Two of the photos show the final results after it was painted (which was done by another company that Chad recommended).

Hello Chad, I am very impressed with your work. I have the…read morebest looking deck in the neighborhood. It has been a great experience and pleasure to work with you. We are 100% happy with your work Than you and your crew Eric and Jenny

We planned on staining our fence and our newly installed deck. We had used Renew Crew in the past…read moreand thought we would give them another shot, primarily because I liked Wayne. The prior last stain only lasted about a year and began peeling after about 6 months because an acrylic based transparent was used instead of an oil-based semi-transparent. This was about 9 years ago. I will say Wayne, one of the owner's, arrived on time for the quote, and was super friendly as always, but I soon realized why the prior deck stain had peel so quickly. They used a transparent stain on a 20 something old deck when an oil-based semi-transparent should have been used. In addition, the deck gets direct sunlight most of the day, and the last time they stained it was mid-morning to early afternoon. So the acrylic dried too quickly which caused it to peel. When I inquired about semi-transparent options, Wayne stated they only use transparent. As said before, transparent is totally inappropriate for older fences and decks. We had already received several other quotes, and the pricing for Renew Crew was totally out of the ballpark. Plus, we had no intention on using them again if the staining process was not going to change. In addition, they listed out on the invoice that they charge a fee for credit cards. Charging any type of fee for credit cards in the state of Kansas is illegal. Refer to 2012 Kansas Legislature statute 16a-2-403. When I brought it to their attention, Wayne's business partner repeatedly argued with me by text message, saying they are allowed to charge if despite referring him to the legislation. He believed because the state can charge it on transactions that they can as well. The state can charge it for different reasons listed in this article: https://www.kwch.com/content/news/FF12-Kansas-law-allows-government-to-charge-fee-for-creditdebit-cards-not-private-businesses-568260951.html. After bantering back and forth, he finally stated they would look into it. I advised him they need to proactively fix the problem, refunding the fee to all of their customers. I didn't plan on writing an online review and calling them out on it, because I thought they would likely proactively fix the problem after it was brought to their attention. I have since decided otherwise, because I think their customers need to know that they shouldn't be charging a fee; customers need to proactively make sure the fee is refunded. If they have not refunded fees to customers or continue to charge one, the customer has the right to dispute the fee with their credit card provider.

Phillip was great right from the start with his quote. He went over everything and provided great…read moreinformation and recommendations. The crew did an excellent job staining the fence and deck. They even came back and sanded the handrails and applied more stain so they'd be smooth and look as nice as the rest of the deck and fence. I'd highly recommend Renew Crew for staining services. I spent a lot of time calling other companies and there doesn't seem to be many that will do the fence and deck staining. Renew Crew got me on the nooks quickly and did an excellent job! Thanks.

When I saw my neighbor's new deck and saw how crappy my 28 yr old deck looked I knew it was time to…read moreupdate. My neighbor highly recommended Christian with RC Hardwood Construction. The job was priced just right and the job was completed in no time. All the scraps were removed quickly . It's been a year and I am still loving my new deck. Thank you Christian! Miriam B

Rodrigo and Christian quoted me a price and I accepted the price for a tear out and an install of a…read morescreened in porch with a two-week completion date. I thought that time frame was aggressive but that was great for me. Review of Scope of work: 1. The deck and roof construction appears to be solid and exactly as discussed. 2. Two-week completion date took them about 8 weeks. 3. We had a bad rainstorm during roof Constuction which left me with rain inside my house and a stained ceiling. (They said they would fix it they never did) 4. When they put the ledger board in place apparently one of the screws made the door jamb bow, so the door is hard to open. (They said they would fix it they never did.) 5. It has been about three months since construction completion, and the majority of the screen panels have now fallen out. So, no screened in porch. The Good: -Love the deck well-constructed would refer them for this type of work. -Very friendly to work with -They seem very knowledgeable on deck and roof construction. The finished decking and rook product seems very well built. -They always suggested good ideas on how to make the deck appear nicer. The Bad: -The time frame was not met. (8 weeks instead of 2 weeks) -They did not fix the problems that were caused by the construction like the door not closing, stained water damage to ceiling during roof install and finally the screen that blew out. Apparently, no work guarantees on work -and apparently, they underbid. The worst: -They said that they didn't make any money on the construction even though I gave them exactly the bid amount and I never negotiated the price. He informed me that he did it out of his generosity like I was a charity case. So, he must of bid incorrectly and blames that on me. Final Thought: I offered him free access to my property to show off his work to potential customer and I offered my contact info for anyone to contact me for references. All he had to do was guarantee his craftsmanship. When I informed him of the screen problem, he reinstalled it once then when it fell out again, he ignored my texted. I tried to contact him again and then he told me I was a charity case, and he didn't make any money. It will cost me about another $500+ to replace the screen myself. Hopefully this will give everyone a real story on how the process went from start to finish. Please make your own decisions.

First of all this is a top quality company! We had concrete steps that settled way before we bought…read morethe property 11 years ago. Getting ready to sell we decided to have it "mud jacked." Well, in doing my research I discovered a new 4 pound foam system that works better than mud jacking. In my opinion it gives the operator better control and feel over the lifting and filling of the void under the concrete. Then I found Concrete Raising Systems. I am so GLAD I did!!!! Ken and Jason showed up on time and did an amazing job! My steps had been piered at some point so they did not want to raise easily. I think that is an understatement LOL. At 3.5 hours into a "about 2 hours" job the steps had only moved about half way to where we wanted them. I was getting nervous this was going to cost more than bid so I said "that's better than it was. It will probably be good enough." Jason was not satisfied and Ken reassured me than the bid price was still on target. So 4.5 hours later we have a perfectly level raised set up steps ready for their new home owners. They charged exactly what the bid was!! Awesome guys awesome company. I am not wishing for more concrete trouble. However, if I do or any of my contacts do this will be my only recommendation!! Concrete Raising systems same person Ken who's bids the job will be there to finish the job! And Jason is a miracle worker with that foam gun.

Very happy with the job. They stayed within their quote and finished in one day with me and my next…read moredoor neighbor. Now that it is back in place and stable I can have it resurfaced and it will look like new, saving me a bunch! Thanks Ken!

Harry was very prompt, clear on his vision of what needed to get done and how to go about it…read moreproperly. I hired him to screen in my porch.. and boy does it look beautiful. Hire him with confidence. Harry is a great guy. **will revisit with photos soon

Really pleased with Harry and his team. Great communication and very pleased with their work. We…read morehad Harry remove an old pergola over our patio and build a covered screened in area. He had to match some very unusual roof angles and he came up with a plan that really made the new structure blend into our house and not look like an odd appendage. While they were here one his men fixed our gate / fence just because. I will update with photos once we get the finishing touches and yard clean up around our new screened in patio. Already enjoyed a night out with a gentle rain.

**** Andy at Moby…read moreDeck Refurbishing has consistently delivered excellent work at a fair price. We've had the pleasure of working with him on bathroom renovations and deck projects at both our previous house and the one we just bought. His communication is top-notch, and his friendly service makes the whole process smooth and stress-free. On top of that, it's great to support a veteran-owned business. We highly recommend Andy for any home improvement needs!

I have recently had the pleasure of working with Andy from Moby Deck Refurbishing to handle some…read morecomplex repairs to my deck and attached screen room and staircase. He started by doing an assessment of the work and asking me what I wanted to have completed and made appropriate suggestions for what steps should be involved. He was very helpful in pointing out some of the damage we were unaware of and walked us through how he intended to complete our project before he started. We knew exactly what was going to be done as he moved forward and there were no surprises. He and and his crew were personable, talented,, very capable and very patient with us as we asked a lot of questions along the way. They were definitely project-oriented and never allowed any "bumps" along the way to slow them down. I was very impressed with the manner in which Andy was able to copy the detail in cutting out certain areas of the posts that took quite a bit of time and skill on his part as it was very meticulous work. The end result was a solid and well built deck that is ready for paint and stain. They completed their work in a short amount of time, in fact less than we had figured and cleaned the job site immaculately. This was one of the most pleasant experiences we have had in working with any sub-contractor in many years. The fact Andy is an Army veteran, like myself made it a more pleasureable experience. I would highly recommend him for any deck or fence work that you may have. He is a fine example of what excellent work home owners should receive from their contractors.

This company is AWESOME!!!!! I would use them again if ever needed. They came when they said they…read morewould. They were honest about what we needed, efficient, courteous, and did a spectacular job in a short amount of time. They left our outside clean and in great shape after the construction. The best part was that you could see they took pride in their work. They used a level to make sure everything fit and then after they installed the piece of Hardy board, they stepped back to make sure it was correct and then smiled at their work. Who does that??? Only someone who takes pride in their work!!! We were so impressed! Definitely would use them again!

Sure Point exteriors is the model of quality craftsmanship and professionalism. They obviously…read morevalued quality over getting the job completed in a certain time frame. They never seemed rushed. We hired them to remove our 50 year old board and batten siding, soffits and facia board. They installed new wall insulation, plywood, house wrap and James Hardie lap siding, soffits and facia board. They had excellent communication during the bidding process were patient with me throughout all of my questions about the expectations for the product and work as well as during the installation process. When contacted the team, I received a response in less than 24 hours and sometimes I received the response in person. They even fixed a problem with the roof that had never been resolved by a roofing company to ensure I didn't continue to have issues with water run off ruining my soffits. Every day they left the job site cleaner than it was when they started the job. My family and I always felt comfortable with everyone that was on site and they ensured there was as little disruption to our daily lives as possible. When there were delays in getting the windows, that I ordered separately, they were understanding and prompt in getting back out to my house to get the last piece of the job completed. We wish we could hire them to work on all of our contractor needs. I would recommend them over and over!