The sales rep was good at assisting me in my choices for product for Our new home. Price matched…read moreseveral i liked from other stores And everything arrived in a timely manner. My major concern, after spending around $6,000, is lack of customer service with missing/wrong components sent from manufacturer on three lights. She was adamant they would not do anything that it was my responsibility to content the manufacturer. I then asked to speak to store manager and he reiterated the same song and dance. Inconceivable to me that you do not try to help your customer - the customer that bought in your store, not directly from a manufacturer Which can happen and will with the other four remaining items I need. I won't ever buy from Lighting First again. Consider your purchases wisely, there are others that appreciate your business.

They used to be great but I was there the other day and a lady at the desk was nasty to me plus She…read morewas supposed to email a similar fan as I bought before that was discontinued so I could buy 3 more for my new house but she never followed through. Horrible customer service especially how she talked to me.

We needed to purchase items for a bathroom remodel. We walked around the showroom and no one…read moreapproached us or asked if we needed help. We decided to ask the woman at the front desk who introduced us to Maylin. At that point our experience changed. Maylin was extremely patient and knowledgeable. She guided us through all of our decisions and we could not have been happier. The most amazing part is that she is currently a customer service rep and is just beginning her training in this role. Great job Maylin

Ferguson Fort Myers does not stand behind the brands they sell. 4 month old refrigerator and I had…read moreto call Samsung in the Philippines to schedule an appointment after the sales person Gary Peacock assured me the would handle the warranty repair. Go to Home Depot!!!

We just had a fan installed in a 25 foot ceiling area. The amazing crew of Shane and Daniel did a…read morephenominal job. Totally professional, totally clean, totally perfect. Lighting First is a "must" use store. Great selection, great, service, highly recommend. Ken & Roe

Yes! These people are stellar! I live in Naples and went to the Naples location first where I…read moreencountered the worst service imaginable. Service. A friend recommended to go to the Bonita Springs location and I could not be happier! Everyone I had contact with is a professional, truly interested in finding the best solution for their customers and super nice! They installed a couple of fans and I went back for outdoor lights ! Anna also helped me find & replace a hard to find light fixture that I love but is no longer being made. We will from now on only go to there with all lighting and fan needs.

Just called and spoke with Jessica. Unfortunately for me, they are only taking business from…read morecommercial sites at the moment. No referrals given either... Bummer, I was drawn in by the great reviews.

Awesome job. Nick was great. Very nice, professional and got the job done promptly.read more

I originally wrote a positive review back in July of 2025 as it related to our experience with the…read moreinstallation of a light package by this company after replacing our lanai cage. During the process, Zach Steele, mentioned a maintenance package that not only covered the lanai lights but lights on our property as well which we agreed to. During the recent/first maintenance visit, the timer was not re-set correctly and the lights were on all night. This resulted in phone calls to the company but the piece' de resistance was a return phone call to my husband from owner, Jeff Steele. In all of my years, I have not overheard such rude and unprofessional comments from an owner basically belittling innuendoes accusing us of taking advantage of a situation, being dishonest, etc. I have years of experience in dealing with many businesses and "best practices" as Executive Director of the Chamber of Commerce. Not only was the owner way out of line but reneged on the maintenance agreement saying that they do not service lights that they didn't install, all this after the fact. In looking at some of the other reviews, I am in agreement with Han Smelker, who echoed the same sentiments indicating that the owner called him a liar as well. Behavior like this does not behoove one's business and will ultimately be reflective of such.

More than we expected! Lights look amazing! Easy to work with, professional, quick and clean…read more Highly recommend Lanai Lights!

Picked Ely based on his excellent reviews. Ely did an exceptional job installing 14/50 outlet in my…read moregarage. Even went out of his way to patch the drywall, which was not included. I would recommend him for any job. Also helped out my elderly neighbor with a small A/C issue. Good man, reasonable price, responsive. 33912

We had Ely do another electrical job which was installing 3 fans in our bedrooms. WOW amazing !…read moreThey look beautiful and work so well, we love the job you did here again and if we have any more projects you are the #1 for us. Thanks again we can count on you always for all our electrical projects !

Owner was very helpful and we found the perfect shade for my quirky little lamp complete with new…read moreharp! Price was reasonable. I am hap

They have beautiful displays and beautiful furniture , visit these shops you won't be disappointed!…read moreLove the costal displays !