Bruce was excellent and did his job well connecting us with a company to transport our car. He is…read morehighly responsive, professional, and communicative and I loved working with him. The only challenge I during this whole process was with the transport company themselves - they had agreed to a delivery period (after 8pm because my friend receiving my vehicle works full time) and the day before insisted my friend HAD to be available from 12-2pm to receive my car and they could not do any other time. They essentially forced my friend to take a day off - and on the day of delivery, the transport company kept running late and ended up delivering after 8pm anyway! That was really challenging for us working out receiving the car.

Bruce at Above the Rest was a pleasure to work with and very transparent with the entire process…read more I had a fairly tight window for the delivery and he found a company that could make it happen. Not an easy ask when transporting from Oregon to Florida. I've worked with several transport brokers in the past with mostly good outcomes, but Bruce is now at the top of my list. The best review I can give is that I will absolutely call Bruce if I need another car transported and I've recommended his services to friends & family. Thank you Bruce!!

Caution never use this company to transport your vehicle. I paid in advance in full, signed the…read morecontract. My car was to be picked up on a two day window. When my car was not picked up, I contacted Chris the owner numerous times. It took him a few hours to get back to me. He said that he his truck had broke down and he was unable to pick up my car that day, but would be in contact with me as soon as he had a truck in the area. I waited over five days with no direct communication from him. I continued to contact him to get one excuse after another he then stated he was going to have to pay an extra $500 out of his own pocket to transport my car to me. I then offered him to refund my money which he did readily. I then contacted another car transport company. They picked my car up within 12 hours of me signing the contract people never use this company.

Car sat at Manheim in Chicago for the first week, company would not answer my calls or return…read morevoicemails on the status, missed the delivery date by a week, (unexpected week of rental vehicle). When I did get ahold of him, it was always "tomorrow, tomorrow". Make sure you set a firm delivery date, or set real expectations. Would have been great service had they just communicated properly. He did get the car there and not a scratch. So, overall got the job completed.

Ship Your Car Now saved the day!…read more I booked a car transport with Roadrunner last week, ignoring the mountains of online complaints in order to save a few hundred bucks. Predictably, Roadrunner, who has one of the worst Yelp scores I've ever seen, botched the entire reservation process, ignored my calls and messages and left me hanging. Fortunately I remembered Ship Your Car Now who I used back in 2015. I reached out and spoke to Jody who really came through and helped me get out of the jam that Roadrunner put me in. Jody had a driver for me in less than a day and the car, unbelievably, arrived in less than 24 hours. I was completely amazed and impressed with their rapid service. The driver was really cool and did a great job keeping me informed throughout his journey. Everything went well, and the car arrived in exactly the same shape as it was when I handed over the keys. Thanks to Ship Your Car Now for doing a beautiful job. Five stars.

zero stars, zero customer service, zero accountability, zero care for your vehicle! do not use this…read morecompany or todd carlisle if you care about your vehicle! they are completely careless and they will twist facts to suit them and keep them out of any responsibility. we will be seeking legal action for the damage caused to our bmw. looking forward to their rebuttal of lies to follow! UPDATE: ABSOLUTELY NOTHING HAS CHANGED IN OUR STORY. WE WILL CONTINUE TO MAKE SURE THAT OTHER CUSTOMERS KNOW WHAT A HORRIBLE EXPERIENCE AND COMPANY WE USED THAT CAUSED IT.

needed to ship a car from Florida to Albany, NY during the busiest time of the year as snowbirds…read morewere headed north. My Transport Specialist, Jim G was very helpful in securing a reputable driver at a reasonable price.

Mercury Auto Transport used a bait-and-switch tactic in my experience. They told me a driver was…read moreready and asked me to sign the paperwork, but refused to provide the driver's name, phone number, or any actual dispatch details, repeatedly saying the information would arrive "soon." The driver details never arrived. When I asked to cancel, they charged a dispatch fee, claiming that a driver had already been dispatched--even though they never provided any proof that a real driver had been assigned. It felt like a trick to keep me committed so I could not book with another company that actually had a confirmed driver. Be very careful before signing anything or paying a dispatch fee unless they first provide verifiable driver details. UPDATED: Mercury's own response confirms that the dispatch paperwork and driver information were still being processed when I cancelled. That is not a completed dispatch, regardless of what button they clicked in their internal system. Another company had already provided me the exact same driver's details, and Mercury's screenshot showed only $350 payable to the driver, yet Mercury retained even more than that while providing no transportation service.

scam. were quick to contact me for my deposit. Been trying to contact them for 3 days now to find…read moreout exact date and time for pick up of our car and am gettin NO response after leaving 4 messages and an email.

SaCD shipped my car from Ohio to Florida. They did a terrific job. We worked with Scott to handle…read moreeverything and he was fantastic ! This is a reliable and honest company. We will use them again and again.