We had a couples massage on November 17 and both had a wonderful experience. My husband had Linda and said it was the first massage he's ever had that was truly deep tissue. I'm thankful mine wasn't quite as deep as his, but I felt amazing when we left. My husband has ongoing back issues, and massage therapy really helps to temporarily relieve some of the pressure and pain--and this session did exactly that. Great place, wonderful people, and such a positive experience that I'm now looking at them for Christmas gifts. read more

Called this morning 5/12/24 asking for availability for a 60 min reflexology. I was told to come in which I did immediately. Felt rushed. Kept being interrupted for phone calls and guests walking in. Was then told that they would just do a 30 min because they forgot they were busy. Still charged me 30$ for a half ass 25 min massage that was not enjoyable , relaxing nor did it address any of the pain in which I came in for. Did not offer to make it up for their mistake just charged me and rushed me out for the next guest.. Will not be coming back. Way to ruin my Mother's Day. read more

I've been a frequent member here for the past 8 years, getting a dozen and a half massages a year and love it. Today when I went I knew immediately it must be under new ownership. During my hour massage, my masseuse answered the phone about 5 times and left me 3 times to go to the front desk because someone walked into the store. Totally rude interrupted service when you're attempting to relax. Besides all of this she used mild pressure when I asked for more pressure and grazed over my knots not even addressing them. Since I prepay the membership I still had $20 on my card. She asked if I wanted to add more to it and I said next time so she told me I owed $40 when I only owed $30 more. She laughed and said no $40. I laughed and said you think it's ok to interrupt my massage 8 times and then not give me my member price?! I gave her $40 and walked out. $30 I owed and a $10 tip which was not even earned. New ownership is awful! I will never be back! read more

Love this place. Moved to Middletown last year; tried 3 other places in area and was not happy with them. The gentleman at the front desk is always helpful and accommodating. The massage therapist are wonderful. Have been to many therapist here and have never been disappointed! Would highly recommend read more

I went there today to have a 90 minute foot massage and they would not honor my gift certificate. They claimed it had expired even though there was no date written on the gift certificate itself. How they knew that, I don't know. Yet here we are. When I tried to reason with the incredibly rude man behind the counter, I got shot down. I guess customer service does not count for anything. Neither does being a prior customer. Also, the place actually smelled funny. Like musty or mildewy. During my massage I happened to look up at the ceiling and parts of the ceiling are missing and have lots of wet spots on them. You might wanna get that fixed before the health department comes. Just sayin'! read more

Absolutely horrible customer service. Woman at the front desk should be fired. I walked in and asked if I could get an appointment sometime that day and the woman told me I had to come back at 330, which was in an hour. I thanked her and said I would be back at 330. She smiled at me and said ok. When I went back she looked at me like I was crazy and told me she didn't think I was going to come back and there was no appt available now. Waste of time. She didn't even care. read more

Excellent. I have four torn tendons in my ankle and PT just hasn't worked for me. My cardiologist recommend it that I try this place after he tried it and I can tell you I haven't had trouble with my ankle ever since I was there. I highly recommend this place read more

Excellent Massage by Anna Feel like a new man. Highly recommend her. 1hr foot massage read more

This place is great! If you are looking for a little relaxation and self care you can get it here. Everyone was so nice :)

This was a really wonderful experience everything was on time for the appointment they would clean they were friendly they were courteous and this was one of the nicest foot and leg massages that I've had stretching out my lower back as well it was really great I highly recommend it can't wait to come again read more

I've been here twice and both were great experiences. The first time I walked in and they were able to take me right away and the second time I had to wait 45 minutes, so I got a few things done and came back. It's a very simple set up, which I appreciate...I'll definitely continue to come back. read more

Top notch! Great couples massage with my wife for our anniversary... will definitely be coming back!

Having a foot massage or a massage at the relax relax foot spa in Middletown is well worth coming

I have been here many times and have never had a bad experience, until today. Don't get me wrong, the massage was amazing as usual (I always get the 60 minute deep tissue and 30 minute foot massage) and this time I didn't have cash. There's a 5% fee to use your credit card, okay. No problem. It's when I said what tip I wanted to add to the card. I was told it wasn't enough. Um... Excuse me? One, I always tip well, at least 20%. But when the woman pulled out a calculator and began to actually try to argue with me, that the amount should be on top of the amount with the 5%, I was blown away. All the relaxation I had from the massage evaporated. I have never in my life had someone argue with me that a tip wasn't enough and yank out a calculator.. They just lost a two year monthly customer for the worst customer service. read more

Always an enjoyable experience great massage for the price! Clean establishment. Would recommend

Anna is amazing!!! I literally enjoyed every minute and sooooo worth it! This was my first time visiting this place and I ready made my next appointment. Definitely recommend, its the little things that make a difference. I have been living in area for over 30 years and Im so mad I didn't visit this place sooner!!! They ALL friendly and clean!!!! Highly recommended!!! Thank You for making mu day a little better! read more

You must read this review very carefully if you don't want the worst massage experience of your life. Let me start out by saying we have been coming here for years and have always had a great experience until today. It's Valentines day so we thought an hour foot reflexology would be special. It was special for me. My wife had the worst experience ever. The man who books the appointments gave my wife her massage ever. After waiting on her bench for 5 minutes the man came and started the massage. He was rough and all over the place. He was not focused at all on what he should have been doing! He constantly was answering his cell phone and texting while attempting what he thought was a massage. My wife took her blindfold off a few times and looked at him like REALLY? He was booking appointments while he was on the phone. If not his cell phone he would leave her and go to the lobby and take a call.The female staff of this establishment are all great. Do not ever,ever,ever get a massage by this man. He will hurt you and totally waste your money. I wasn't aware of how bad the experience was until after we got in the car and my wife told me what had happened. read more

Always wonderful. We get a combo of deep tissue body and foot. Always thorough and very therapeutic. I have all kinds of ailments and leave feeling great read more

Absolutely fantastic massage! I highly recommend for an incredibly relaxing experience.

I just had the best massage of my life. I went for the 1 hour body massage. He concentrated on my really stiff neck muscles and I feel wonderful. I already made my next appointment. The atmosphere is very tranquil and pleasant. I highly recommend you try them out!!! read more

I won't be coming back here. We have gone several times and the last two times I've gotten women who have been sick and coughing and sneezing all over me, couldn't be less relaxing. Additionally, we were short changed 15 minutes off our 90 minute massage. I mentioned this to the man behind the counter and he just ignored me and insisted we pay the full amount despite not getting the service we'd paid for. read more

Awful. Stay away. I kept going back because it's cheap. But you get what you pay for. I have injuries to my back from their so called massage therapists. It's a scam with terrible service. Stay away! read more

A really wonderful & relaxing experience, one of the best for massages & foot massages I've experienced. Highly recommended.

Little place, easy to miss, but they give great foot massages. The two women masseuses do a nice job. The only way to book a time is to call the boss guy on the phone. Sometimes he is hard to get and he seems disorganized. But once I get in, they give you a mini neck massage while you soak your feet and then a very thorough foot massage. I just get the feet massage. Great price ($20) for 30mins. read more

Awesome place for a massage. Staffs are nice and the price is more than fair. Would definitely recommend.

Great place. The foot bath is excellent, nice aesthetic and always clean. Highly recommend

A great massage for a great price. I've been here several times and got the 'membership' to get the discounted price. The membership is explained in other reviews, but I'll say it's a good deal and you can stop renewing it anytime. The masseuses are talented, the staff are polite and just pleasant. I plan to continue going. read more

Awesome massage at great prices. The foot massage feels like treat and the body msssage is wonderful.

GO ELSEWHERE FOR A MASSAGE! I thought they would know how to do a full body massage in addition to massaging feet - but they don't. After 50 minutes of untrained, unlicensed movements on my body (including pinching!), I had to ask them to stop. When I left early, they demanded full payment and could care less that I was concerned I was dissatisfied. Additionally, no one speaks English well (some - not at all). Go somewhere professional - licensed and trained. Don't get aggravated when getting a massage! read more

This place is the best massage (body and feet) around for the money. I love that I can keep my clothes on and relax. While it says its for feet they end up massage your head,neck and arms as well as the feet and legs! For the money it's FABULOUS! read more

LOVE this place!!! Where else can you relax and get a GREAT massage for so cheap? I would go daily if I could!

bad experience. very bad at writing down appointments. you go there after setting up an appointment and they say you are lying also one time i went for a massage and they literally spit on my back. very very rude. read more