Cute photo spot calm area close to the circle…read more Was only there for photos I haven't stayed there

They appear to be out of business. Their website is not operational and the phone just rings.read more

Riverside's best kept secret! My favorite spot for a getaway! Kayla, owner and resort manager knows…read moreher stuff when it comes to hospitality. Dylan, the concierge is the best in the business. Highly recommended to anyone looking for 5 star service at a fair price.

This was my second time there and just as wonderful as the first. I need to make more visits since…read moreit such a wonderful getaway from Palm Springs in the summer. (Rochelle)

Had the perfect experience during our one night stay! The owner was super friendly and very easy to…read morecommunicate with. The breakfast was also amazing and so cute! The place offered way more than we expected and we had an amazing time! Hope to be back again soon!

Awesome place with a good breakfast on the veranda and good conversations! From the guest parking,…read moreturn left to enter. The checkin area had a self service area to make coffee. Liked the room that had AC, heating, a fireplace, and a guest book for visitors to write messages. Fast Wi-Fi. Did not have enough time to explore the living room with a piano and a guitar, veranda, or garden area. Minor issues: steep narrow staircases and the room AC occasionally smelled moldy

We just booked the Gold Mountain Manor for our wedding and are so excited! Can't review that yet -…read morebut as for a hotel / weekend trip, this place is perfect. The owners are so kind, and Toni, their manager / housekeeper is lovely! The breakfast was AMAZING. Looking forward to coming back!

I stayed here months ago and this place has been on my mind ever since. I just needed a place to…read morecrash after an event. Didn't want to drive all the way home late at night. I didn't do much research and Wasn't expecting much. I was so pleasantly surprised. The parking is extremely easy. The front desk people are so welcoming and kind. The atmosphere is peaceful. The room was adorable and VERY clean. The tv was easy to use (so many are not lately). WiFi worked, lots of extra linens available in the room, very comfortable bed. But the BEST part was the breakfast. What? I didn't want to leave. The food was delicious. But the vibe was like a little farm house bed n breakfast tucked away off some rural country road - when you're fully In the middle of SoCal. Sit and face the estuary and you'll feel like you're in another world. Everyone was so pleasant and helpful. I can't wait to go back.

Inn at Playa Del Rey was the best stay we've ever had with the Four Sisters!…read more In addition to the excellent location, we enjoyed a gorgeous, spacious, and bright room with a lovely balcony and beautiful views. The hospitality was truly the highlight of our stay. We felt warmly welcomed from the moment we arrived. Even though we had made a mistake with our booking dates, Erin--an absolutely wonderful and exceptional member of the front-desk team--went above and beyond to help us resolve the issue and ensure it didn't affect our celebration. She kindly made sure we had everything we needed for a memorable stay, from early check-in to champagne, chocolates, and a beautiful welcome note in our upgraded gourgues room with the view. Awee also the homemade breakfast, prepared by their excellent in-house chef, was great as well! We will definitely be back. Ciao Bella Playa!

I am in awe of how misleading the description of this inn is. Especially the San Nicolas room!…read moreFrom the website re: the inn: "From the moment you arrive, the pace of the mainland slips away, replaced by sea air, harbor light and the quiet thrill of being somewhere truly special." What we experienced from the MOMENT we arrived - absolute CHAOS. We were greeted with a horrible rotten egg stench as soon as we opened the door, steep stairs with no one elevator (yes that's on their q&a but just another annoyance), violence and screaming in the streets after dark until 3 am, bass from surrounding bars shaking the building until 2 am, overpowering chemical smell in rooms, single pane glass that sounds like people on the street are in the room with you, gaslighting owners and managers (Melissa - not Jackie), unreliable communication, absolute ripoff for what you have to put up with. Melissa ultimately minimized my concerns by saying "nobody else complained". Okay, and? People have different tolerance levels, different health issues, even if it was someone's first time at the snug harbor inn maybe it wasn't their first time to the island. Maybe they didn't care. Maybe they didn't have the energy to complain. That shouldn't invalidate my experience and the lack of transparency. Can you honestly say you laid the framework for guests to make an informed decision? Did you provide transparency around potential barriers guests may experience during your busy season? No. This went beyond just a fun foam party during the daytime hours, there were literal violent fights and screaming in the streets BOTH nights until 3-4 AM. See videos below from Saturday night around 1:30 AM. I do acknowledge they can't control this behavior but they can and SHOULD add transparency for folks who are expecting a soft experience based on their own misleading advertising. The unprofessional manager, Melissa, also loves to blame-shift. She told us we could press 0 or call a number provided if we experienced issues again on the second night. I called 2-3 times throughout the night and it rang endlessly. By this point I was exhausted and didn't even think to get the physical number from the end of the hall and just assumed they weren't answering. When Melissa told me she never received a call the next day I was shocked but instead of being apologetic she said "if it was me, I would have walked down the hallway and got the number". I'm so sorry, in hindsight, if I wasn't running off of 4 hours of sleep collectively over 48 hours I would have gotten dressed at 3 am and gone to the end of the hall after pressing 0 didn't "work". Not sure how I was supposed to discern between it not "working" vs someone not answering. Funny how pressing 0 during business hours worked just fine. Either way, what a ridiculous process to shoulder the burden of breaking up riff raff to the guest and then blameshift when the thing you said would work didn't... While I would love a full refund, I firmly believe we are entitled to at least one night of a refund because of the misleading description on the website and we couldn't make a truly informed decision. I was told they would consider updating the website in the future but that benefits my husband and I in no way. The right thing to do is provide a refund for tainting our visit to Catalina with 0 reprieve from street violence and drunken debauchery.

This was my first stay at Snug Harbor. I visit Catalina/Avalon annually and of course had seen the…read moreInn right on the corner of Crescent and Sumner above Leo's Drug Store, but it was not until my stay last year at nearby Hotel Vista Del Mar that my interest in Snug was piqued. Last year, Vista and Snug were under the same ownership, which is no longer the case. Snug now has closer affiliation with Hotel Aurora a bit up the hill. Snug is a cozy and charming 6-room inn. There is staff on duty during the day; welcome in-room wine and snacks are provided as well as daily continental breakfast. There is no staff on the premises at night, although someone is on-call. My stay was lovely and somewhat surreal. I visited during the February rains which caused the cancellation of all Catalina Express boats on 2 days during my Avalon visit. This forced guests here for the long Valentines/Presidents Day weekend to leave early or relocate. I ended up being the sole guest for my 2-night visit! And with minimal visitors on the island, evenings were also pretty quiet, despite being right above the main drag (Crescent). Snug does provide earplugs and eye masks if needed. I moved up my arrival date due to the weather and Snug was able to accommodate me, even offering the same room, which was the Santa Catalina room, the inn's "crown jewel" situated on the corner with two large bay windows, one facing Avalon Bay with Casino, Bay and pier views, the other with a built-in window seat facing Sumner and the hills above. All rooms have a fireplace and deep soaking jetted tub. The rooms are not particularly large but are full of charm, coziness and warmth. No robes or slippers, but there were 2 clock/music/alarm machines. Complimentary reusable water bottles are provided; there's a water/ice machine in the hall. The welcome snacks offered were olives, pretzels and high-end nuts (i.e., no peanuts). The continental breakfast was quite ample and includes a small loaf of warm banana bread, yogurt, fresh berries, granola, milk, juice and coffee or tea. You fill out an order slip as to what you want exactly and what time you want it delivered. There are 6 delivery times for the 6 rooms, which of course was not an issue for my stay. There is a common room with a sofa, fireplace and machine for coffee and tea. There is a closet for luggage storage, a public restroom and umbrellas. The front door is open 8-5, key access is needed in the off-hours. Shout-outs to the great staff I met--Jackie, Destiny and especially Johnny at the front desk and housekeeper/breakfast preparer Alicia. Overall a fabulous stay. I usually split my time on the island between Mt Ada and a property "downtown". Snug Harbor has moved to the top of my downtown list!

For being a bed and breakfast didn't get breakfast said they were out parking is easy if you show…read moreup early enough but you have sleep in fear of being robbed but since I have nothing to steal I slept pretty well

Absolutely one of my favorite places to stay in the Temecula area!…read more The Vines House is such a beautiful and relaxing place to visit. The home is gorgeous, the interior is beautifully decorated, and the memory foam bed is incredibly comfortable. And the breakfast is delicious -- especially the fresh eggs straight from the chickens right there on the property! One of the cutest parts is being able to go into the chicken coop and actually pet the chickens. The owners truly go above and beyond to make sure their guests feel welcome, comfortable, and well taken care of. You can tell they genuinely value the guest experience. And the location couldn't be better if you're visiting Temecula wine country. Oak Mountain Winery is literally right next door, and you're just minutes away from so many other amazing wineries. If you're looking for a beautiful, cozy, peaceful place to stay with incredible hospitality and a great location, this is the place to be! I can't recommend The Vines House enough and can't wait to come back!

The vine house is absolutely gorgeous. The grounds themselves and rooms are so well kept…read more Definitely give yourself time to explore! The winery just up the way that you can walk through the vineyard to reach has delicious food and drinks. The hosts were so kind and on it for any request. The breakfast every morning is absolutely delicious and made with love. They even wrote a personalized note for arrival. Truly an amazing experience and location. Highly recommend.

We had an amazing and unforgettable wedding at the Christmas House on June 7, 2025. I have dreamed…read moreabout getting married here for over 10 years after my favorite high school English teacher told me she got married here. Dreams really do come true, and I had the vintage wedding of my dreams! Carrie, Sam, Jillian, and everyone at Christmas House are now like family to us. All of our guests absolutely loved our wedding and the house, and said what a unique and cool venue it is. A lot of them said it was the best wedding they have ever been to and are still talking about it a year later. I wanted something completely different and personal compared to a country club, golf club, or hotel since I have been to so many weddings. Since we were planning from out of state, we also liked that so many things were included such as cake, DJ, etc. I loved that we had the whole place to ourselves for the whole wedding weekend and got to do the pizza party and overnight stay, as well as breakfast which was some of my favorite food of the weekend! I particularly recommend the quiche! We had some of our bridal party stay with us and they loved it. It was nice to spend some personal time with them before we jetted off to our honeymoon. Also military wives and brides: they have a military discount! I also loved that the Christmas House team worked well with our wedding planner Nicole at Olivar events. Our photos and videos also came out so wonderfully. Orlando the photographer and videographer (sorry forgot his name) made me feel like a queen and really helped with their calm vibes since I was anxious before the ceremony. I even asked for more footage now a year later and they obliged. They are awesome! I had a lot of stress leading up to the wedding including my original dress being ruined one month before and family drama. The whole team were literal angels in helping me navigate all of this and I'm actually really glad I wore my second dress because it was a warm June wedding and my second dress was much lighter and went better with our vintage theme! I believe everything works out for a reason in according to God's plan. I have never felt so happy and so loved as on my wedding day by my husband, family and friends, and our friends at the Christmas House. I would truly give the Christmas House 4.8 stars and only change two things about the wedding: I will say the food was delicious, and our cake that was included from Cucamonga Cakery was pretty and delicious. However, the only negative feedback we had from guests was that the plates of food were a little small. This may be a Spaggi's (their exclusive caterer for our sit down package) issue, and I would recommend it be closer to the tasting size. For myself, I would have slowed down getting ready and taken some more amazing photos around the bridal suite, the house's stained glass windows, and stairs, and I may still go back and do it as Carrie suggested! However, I am giving myself some grace as the wedding morning was very busy. Thank you, Christmas House for making me feel the most beautiful I have ever felt, and for celebrating our love with us on our very special day. It was a dream come true, and we will be back to visit soon! Love, Ty and Dorothy

We had the most wonderful time at the Christmas open house! From the popcorn and hot cocoa bar to…read morethe beautifully displayed cookies, every detail felt thoughtful and festive. The kids loved the coloring station, kissing booth, and of course meeting Santa, while the carolers singing Christmas music made the entire estate feel magical. The property itself is absolutely beautiful and provided the perfect backdrop for the holiday spirit. This event truly made Christmas feel special--such incredible attention to detail throughout!

Added one star for great customer service. I will start off by saying that the hotel staff had a…read morewarm welcoming vibe. They were accommodating in every way possible. The room we had overlooked the pool which looked like a nice pool with enough shade and chairs to lounge in. The room was simple and fairly clean. Nothing worth noting except for some wood shavings at the bottom of the sliding door that should probably be looked at. Pillows were very comfortable and soft sheets. The lighting is a bit dim so if you need good lighting for makeup you might want to use some natural light from the windows. Continental breakfast, it's a nice perk, not the best breakfast but hey it's free. Maybe you can replace those red delicious apples with a different type of apple. The alarm at 6:30 in the morning while I'm resting on vacation was absolutely criminal- that almost made this a 3 star review of it wasn't for your lovely front desk staff. Please check the alarm clocks first before your guests check in

I called the hotel in advance to request an early arrival and was told that I…read morecould come in at 12:30 PM. When I arrived, I was given Room 217. Unfortunately, the condition of the room was completely unacceptable. The room was filthy, the lights were not working, and when I tried to use the switch on the bottom of the floor lamp, it was covered in dirt and a sticky residue. It was extremely unsanitary. I took photographs documenting the condition of the room. I immediately called the front desk to report the issue. I was told by THE MANAGER to come downstairs and that the room would need to be cleaned, but that it would not be ready until 3:00 PM--or possibly 2:00 PM "if I was lucky." The manner in which this was communicated to me was also extremely rude and dismissive. I was essentially made to feel that my only options were to accept the situation or leave. When I went downstairs, I was then told that I would need to leave and come back later. This was particularly frustrating because I had specifically called ahead to arrange the 12:30 PM arrival and had been told it was approved. At that point, I asked the front desk to cancel my reservation. I was told that because I booked through Booking.com, I would need to contact them directly. I immediately contacted Booking.com, and they have reached out to the hotel regarding the cancellation and refund, but I understand that the hotel has not yet responded. I am requesting that the hotel approve the cancellation and issue a full refund immediately. I did not choose to simply leave a satisfactory room. I was given a room that was dirty, unsanitary, and not properly functioning after being told in advance that I could arrive at 12:30 PM. I have photographs documenting the condition of Room 217 and can provide more of  them if necessary.