I stayed here when I visited my brother for his film premire at chapman university, it was also my…read morebirthday weekend. I went to disneyland for my 30th birthday, I needed to print out the tickets and I was able to do it on the guest computer. I enjoyed my stay and it was a nice clean room. I liked that the motel was walking distance to the university and Bruxie. It was about a 15 minute walk and there are small coffee shops around as well as restaurants. My mom and I wanted to stay here again for my brother's graduation the following month, but it was sold out the weekend of the Chapman graduations.

Visited 09.2025 for 1 night. Full disclosure: I have been a guest services manager for decades, so…read moreI have both very high standards and also forgive some things other people might get annoyed by. Was able to get a AAA discount at almost the last minute. The staff was terrific, although when the housekeepers saw anyone coming, they ducked away. That wasn't cool. I wasn't even looking for them, just crossing over to the stairs to get to my room & they scurried like cockroaches in the light as soon as they saw me heading their way. (There is no elevator, btw, so if you cannot do stairs ask for the 1st floor.) The staff attendant at the breakfast was so fabulous. She was really interested in ensuring guests knew what was available and making recommendations when asked. I expected packaged bagels and Costco muffins, but it was a full, freshly cooked buffet breakfast with scrambled eggs, toast, potatoes, etc. Or cereal, if you prefer. Very well done. The room was very clean & they even had a bedbug cover for the mattress, always nice to see. The only problem I had with the room was that the a/c needed to be kept at 66 & on 24/7 to cool the room to a reasonable temperature, but when I did that it worked. Part of the problem, I think, is that there is NO SHADE AT ALL, so the sun was blaring onto the a/c. Bring sunscreens for your car because it WILL get very hot. The parking lot is very well lit and felt completely safe. In the morning, I was transferring to a hotel on the Disneyland property, so I left the BW at about 7:30 a.m. -- rush hour and the drive was less than 20 minutes, no freeways necessary. So, great price, excellent location, terrific staff. Also it was an easy check-in and check-out & the manager who assisted was pretty much perfect. Would stay here again.

I just wanted to check in and give another AMAZING review! In January our family came and left a…read morepair of brand new Nike shoes. We noticed when we got home to Sacramento so we called the hotel and they said they'd hold onto them for our return in May. Fingers Crossed. When we checked in yesterday the front desk clerk stated they'd hold onto only keep items for 30 days but would check. 10 minutes later an Honest housekeeper came and brought the shoes! We're really thankful they saved a $200 pair of shoes. Tells a lot about this hotel an workers. THANK YOU

Checking out after staying here again (Tuesday - Sunday), we forgot our clothes this time! After…read morestaying here every 2-3 months, and twice this month, you'd think we got the routine down by now, but we were in a hurry and didn't check the closet. Our call was immediately picked up by Brian ("who is here for work"), he confirmed that there was stuff left behind and connected us with Maria in Housekeeping. Maria graciously took our name, number and advised us to come to Housekeeping to pick it up when we return in August. The call took less than 2 minutes!

Good service, complimentary breakfast and parking and trolley service. Room was clean and a good…read moresize for 2 people. My favorite items from the breakfast were oatmeal, banana, pound cake, hard boiled eggs, and the cheese cubes. The shower had what looked like 2 faucet types...the lower one had water that was too strong at times. Parking spaces were ok the narrow side but thankfully there were a good number of spaces open. Only 1-2 blocks from Disneyland and dca, which was very nice.

Stayed at Candy Cane Inn for a Disneyland trip and paid about $280 for one night. At first it feels…read morepricey, but once you factor everything in, the value is actually there. Parking in the area usually runs $25-$45 a night, and we got free parking. We also had breakfast both days, which I'd easily value around $40 for a family of four. That's already close to $100 in savings, so you're really looking at about $180 for the room itself. You also get a trolley/shuttle to Disneyland, which adds even more convenience. We arrived early in the morning before check-in and were still able to grab breakfast. Even though the room wasn't ready yet, the staff let us check in smoothly, and we got the room later in the afternoon without any issues. Rooms were clean and comfortable. Not luxury, but well-maintained and exactly what you need after a long Disney day. Location is a big plus -- close enough to walk to Disneyland, which is huge when you have kids and don't want to deal with parking or long shuttles. Breakfast is one of the better continental options. Not a fancy buffet, but solid and convenient before heading out. Service was friendly and efficient. Staff handled early arrival well and made everything easy. Only downside -- I didn't notice an elevator, so keep that in mind if you have a lot of luggage. You can also hear the trolley at times, especially at night, but it wasn't a big issue for me. I saw this mentioned in earlier reviews and it matched my experience. Overall, once you factor in free parking, breakfast, and the shuttle, it's actually a great value for Disneyland. Clean, easy, and family-friendly. I would come back.

Booked this place and it was my bfs and I first time here. Not too far from Disney, only thing I…read morewish was that parking was included with the stay. Hotel was super nice and clean. I appreciated the Included breakfast. All the staff were super nice and friendly. I will say there was some issues with the elevators, one of them broke down so the wait time was LONG. But that's ok the comfy beds made up for it. The rooms smelled clean and didn't appear dirty. I liked how it was quiet and wasn't loud. We got a double queen because it was more affordable instead of the king room. Overall I highly recommend this place if you're looking for a nice and affordable place to stay in the area. You're also next to a lot of eatery's and the hospital is across the street! I will be back!

The front desk is really the front line of any business, so I expect guests to be greeted with a…read moresmile and a warm welcome. Unfortunately, that wasn't the case for my sister and me. The woman at the front desk with long red hair and long fingernails was far from welcoming and came across as harsh and snappy. As a first-time guest, it was an immediate turnoff. After getting through the uncomfortable check-in process, we headed to the bar for a glass of wine. The staff was already mopping the bar area since the restaurant closes at 9:00 p.m. We ordered two glasses of wine, which came to $29. Thankfully, the wine itself was enjoyable. The rooms are generously sized and nicely appointed. However, the linens had an odd smell, almost like inexpensive laundry detergent. Our room was located across from an electrical room, which created noticeable noise. The bathroom fan runs continuously, so we had to keep the bathroom door closed while sleeping. Based on the reviews, this property seemed promising, but I want to provide an honest account of my experience. One positive is that the windows open slightly, allowing for some fresh air. However, the air conditioning does not stay on consistently, which would make me hesitant to stay here during the summer months.

We stood here for our Disney trip in April. We stayed at the other Ayres Orange hotel two months…read moreprior and it was a good experience. We wanted to try the other one this time around. Same great experience as the 1st. Clean, very nice and nice staff. Parking was only $15 compared to closer hotels near the park. We stood in a two room suite that was really nice. Jose at the grill was very kind as well. Good breakfast.

Hotel is very convenient and clean Love their made to order…read morefresh breakfast, nothing fancy but is freshly made in the spot so food is not sitting like a cafeteria dishes. Many guests filled up their tummy before heading to Disneyland It's close to all major attractions in LA. Services are great and pleasant.

For being a bed and breakfast didn't get breakfast said they were out parking is easy if you show…read moreup early enough but you have sleep in fear of being robbed but since I have nothing to steal I slept pretty well

Disney's Grand Californian Hotel & Spa is everything I want in a Disney hotel and more. From the…read moremoment you walk into the stunning lobby, you're surrounded by beautiful Craftsman-style architecture, soaring ceilings, warm wood details, and an atmosphere that feels both luxurious and welcoming. The rooms are immaculate, and the entire property is exceptionally clean and well-maintained. The grounds are gorgeous, the staff is consistently friendly and helpful, and every part of the hotel feels thoughtfully designed. One of my favorite things to do is simply relax in the lobby by the fireplace and listen to the piano player. The ambiance is incredible and makes it easy to slow down and enjoy the moment. The pools are beautiful, clean, and comfortably warm year-round. The waterslide is a lot of fun, and the pool area is a great place to relax after a long day in the parks. Craftsman Grill is another highlight. The food and drinks are consistently delicious, and I love trying the seasonal specialties whenever we visit. And if you only take one food recommendation from this review, make it the arugula pizza. It is SOOOOOOOOO good and something I look forward to every trip. Of course, one of the biggest perks is the location. Having a private entrance directly into California Adventure is incredibly convenient, and you're just a short walk from Disneyland as well. Being able to return to the hotel in the middle of the day to rest, enjoy the pool, grab a meal, or simply recharge before heading back into the parks is absolutely unbeatable. The Grand Californian perfectly captures the magic of staying in the Disney bubble. Once you're there, you never really have to leave the Disney experience, and that convenience adds so much to a vacation. Between the beautiful atmosphere, exceptional staff, immaculate rooms, fantastic dining, gorgeous pools, and unbeatable proximity to both parks, the Grand Californian remains one of the best hotel experiences I've ever had. All that said...it is VERY expensive Sso its definitely a once in a while splurge.

First of all, every single cast member we interacted with were friendly and happy to help us with…read moreanything we needed. The hotel and hotel room were incredibly clean and well maintained. The theming was incredible, I loved the outdoorsy atmosphere and Chip and Dale cameos throughout (we need more Chip and Dale/Grand Californian merch!). I didn't use any of the spa facilities but we did get room service on our last morning before checkout, it was delicious! My favorite part of the room was the incredible little balcony. My only criticism was that I would have preferred the sink being in the restroom with the toilet and shower rather than outside the sliding door.

The Disneyland Hotel is, without question, my favorite hotel. Every time I stay here, I'm reminded…read morewhy I keep coming back. The biggest perk is being completely immersed in the Disney bubble. From the moment you arrive until the moment you reluctantly check out, the magic never stops. The grounds are absolutely gorgeous, with beautifully maintained landscaping, relaxing outdoor spaces, and Disney touches everywhere you look. The pools are fantastic and heated to perfection. During one stay, my son convinced me to go swimming in the rain, and to my surprise, the water was so warm and comfortable that we stayed in much longer than I expected. It's one of those memories that still makes me smile. The slides and poolside food and drinks and def a great perk too! The food options are excellent. Trader Sam's is always a must-do for us, with amazing food and a fun atmosphere. The coffee shop is another favorite--I had the chia pudding every single morning for breakfast, and it was absolutely delicious. And of course, being able to grab a Dole Whip without leaving the hotel area is a huge bonus. The cleanliness here is on another level. In fact, I find myself comparing every other hotel I stay at to the Disneyland Hotel, and they don't come close. The rooms are spotless, the common areas are immaculate, and everything feels well cared for. The staff consistently provide exceptional service, room service is reliable and delicious, and the overall guest experience is outstanding. The hotel also has two fantastic shops that make it easy to pick up Disney merchandise, snacks, or anything you may have forgotten. It's little conveniences like this that make the stay even more enjoyable. Yes, it's expensive, but for me, the Disneyland Hotel is more than just a place to sleep--it's part of the vacation experience. The combination of Disney magic, incredible service, beautiful grounds, amazing food, and unmatched cleanliness makes every stay feel special. I absolutely love it and can't wait for my next visit.

Three words, for $5k for 7 nights and you give me a corner room with a lackluster view with murphy…read morestyle bed.. What the hell. I'm sorry but look at this view from the attached photos. You couldn't give me a better for longer duration night period? I was just expecting a normal king or queen bed, not this. Note: Disney got rid of early admission but only gives you 1 instant FastPass. Plus it's $45 a night for self-parking. The saving grace of this room was the shower. Excellent waterfall like showerhead with fantastic water pressure and hot water. Yes, the hotel is a 10 minute walk to either park, a 4 minute walk to Downtown Disney, monorail access, nice pools, lush landscapes and the general layout is far better compared to most Disney World hotels... But the thing that Disney is known for, MAGIC... and none of that was shown to any of us. Instead DVC was shown at every second. No magic? Given that I booked this hotel with a third party so that they can inform the hotel of our events. We just got married that Saturday, 2 weeks ago my wife graduated and got her Dr's degree and my birthday was this upcoming Wednesday. You would THINK that Disney would put out some towel art, a custom card saying congratulations or even some chocolates on the bed. No.... Just a few buttons and a congratulations at the front desk. The keyword that Disney uses on every advertisement, Magic is gone from this company it's truly a disappointment. The only Magic that was shown was Marco at Pixar Pier, he saw our buttons and allowed us to skip the line at Pal-A-Round Wheel. That man, made our entire week. Everyone else, non-existent.