My son and I just walked into the urgent care and immediately we were denied to be seen because it…read morewas for 30 3 PM and the doctors clearly sitting there eating hot Cheetos and they were just sitting there gossiping instead of wanting to treat a patient and as we walk out, my son has such a bad coffee started to throw up and I don't recommend this place for anybody who is seeking urgent care because they only care about getting off on time instead of caring for patients!!!

This place is AMAZING! I've unfortunately been seen several times and never spent more than 30 to…read more45 minutes. Today I was done in 20 minutes. Very professional and caring providers and staff. Clean and beautiful office. Ample parking and top notch care. Thank you for helping our community

I highly recommend Elite Urgent Care. The staff is professional, friendly, and attentive to patient…read moreconcerns. They provide excellent care and make every effort to ensure a positive experience.

Everyone at Elite are the best very professional and friendly very caring and your concerns and…read moreneeds of making me feel better ‍ helping me get my condition under control thank you so very much and appreciate all that work at Elite Urgent Care on McHerny Modesto

Do not bring your child to this place if Dr.Love is here and his nurse. No sympathy and I didn't…read moreknow they can decline to see you. I guess it helps the nurse checks you in and makes the assessment, she's also the one that will determine what happens next like she did with my son's care. Of course the doctor is going to agree with the nurse because he's only listening to her side. As a doctor and nurse you would think they have sympathy, feelings and care but they don't. As a Sutter patient for 15 years and coming from Sacramento, we will let all our family and friends know not to ever come here again. I wish I knew the nurses name as well but my next call will be patient advocate.

Short wait time. Great Staff interaction. Doctor was very thorough and cared about my issues.read more

I'm stunned at the one star reviews here, as I had the opposite experience yesterday…read more They took my Kaiser Medicare insurance and charged me $40 copay. I was in and out in about 90 minutes with no appointnent. My condition was diagnosed and my prescriptions sent to Kaiser in the 90 minutes. By the time I got to Kaiser, the prescriptions were ready for pickup. My primary care physician's office called to schedule an appointment sometime in the next 24 hours as the urgent care nurse practitioner was examining me. I have no complaints. I'm surprised the reviews are either 5 star or 1 star. Nothing in-between really. What's that all about? I was treated well all around and feel like my medical needs are safely taken care of. Noone was rude.

This is my third time in. The doctors here are traveling or retired. Every time I've come in the…read moredoctors have had the best care in listening thoroughly to my health issues. Each one I've experienced has been empathetic, nurturing, and has had genuine care. I will keep coming back to this one. The wait; in the middle of the day isn't bad at all either; about an hour and a half in & out.

Recently went here for the first time and got a microdermabrasion and my milia removed from my face…read moreand eyelids. I am confident in that I had the absolutely best experience here, everyone was so kind and made sure I was feeling okay throughout the whole process!! Alma was amazing, she gave me an appointment the same day of and was very helpful the whole time! I am so satisfied I will definitely be coming back

Thank you to the staff and doctors at this med spa! It also functions as an urgent care on the…read moreother side of the building which is very helpful! I came in for some Botox around my eyes, and my forehead. They are reasonably priced and the staff is very friendly! The establishment is very clean and thanks to the numbing cream they applied it was not painful at all I love my results! This is five days after Botox injections!

I've brought my daughter here twice when her pediatrician office was unavailable. The front office…read morestaff here is nice, professional and attentive. The medical professionals are also very gentle and thorough with their services. I usually call prior to showing up to ensure they are still taking patients and the wait times aren't so extensive like a hospital ER. I recommend this urgent care if your pediatrician office is unavailable. It's been a pleasant experience each time.

We have loved this place and come here as our normal last minute urgent care when our children's…read moreprimary isn't available. However, we just had a horrible experience here when we had to bring our son in. Truth be told, we had to bring our son in last minute. He woke up with a fever and we had to get him in somewhere fast, as we suspected it was an ear infection. We get there at 4:40, and are "greeted" by an insanely rude employee saying nothing except "We're done here" in what I would consider a pretty aggressive tone. Not a "hi, I'm sorry we're closing down, but here are some other options for you.." or anything somewhat pleasant. And again, I recognize this is very last minute but the hours of operation state that they're open until 5, and we didn't have a lot of options (other than an emergency room which is not going to be our best option for ear infection.) if you're going to close at 4:30, that should be your posted hours! It's insane to expect people to just know when you decide to close up shop if it's not outside of the posted hours. And I could forgive that, and even maybe understand, if the employee wasn't so extremely disrespectful and crass. Unfortunately we just won't be returning here because honestly I don't have enough grace left in me to interact with that employee again. Sad when what was once a great business can be ruined by one horrible employee.

Our family has always had very good experiences at this facility. We've been treated in a timely…read moremanner and received follow-up phone calls, by the doctors themselves, who treated us. All staff members we've interacted with have been lovely; welcoming, kind and attentive. The doctor I saw Monday night studied microbiology and was familiar with my chronic, active autoimmune disease. It's well-known but not a lot of information is available about it. He was informative and provided a lot of insight. I felt like it was fate that he was the physician on-site that evening. I noticed most of the reviews here are from quite a while ago, so perhaps they now have new staff and systems in place. For these reasons, I felt it important to share what occurred during our past encounters. I've read all reviews and one person is furious because "all they did" was ask her a few questions and then prescribed antibiotics... I mean, what else did you want from them? They addressed your issue, and called in the meds you needed to heal... But in the same review, complained about the wait time! Could you imagine if the physician she saw that day gave EVERY patient the time SHE felt she was owed? If they continued to ask additional questions even after it was determined that rest and antibiotics were the answer? Unfortunately, doctors don't have a ton of time to visit with each patient. Sometimes people look for the negative, and you just can't win when that's the case. Personally, we're grateful for Progressive Urgent Care and hope that you give them a chance!

If you value your health DONT GO HERE. They do not care about you or do anything to make sure you…read moreleave feeling better. One of the worst doctor experiences I've ever had. The woman doctor is probably the worst doctor I've ever met and I've met a lot of incompetent doctors. If I could give them a 0 I absolutely would. AVOID THIS PLACE AT ALL COSTS Update: WENT TO A DIFFERENT FACILITY AND WAS PRESCRIBED THE MEDICINE I NEEDED .. Please try to find somewhere else to go before you end up going here. You're going to be much better off walking directly into the emergency room than into this facility Second Update: The facility called me last night (probably after seeing my review) and I'm assuming they want me to take my review down but I didn't answer the phone, nor will I be calling them back. I stand by what I said, the doctors here are incompetent and clearly only looking out for themselves

My first impression of this place was a little questionable, mainly because of the woman I spoke…read morewith over the phone when scheduling my first appointment. I'm not sure if it was someone at the front desk or one of the staff in the back, and later on I was told that others have had issues with this place as well. That said, the pediatrician we have is amazing, and I'm sure the others are just as great. If it weren't for him, I probably would've said, "Forget it, we'll go somewhere else." Just wanted to give a heads up.

I want to share my frustrating experience with the front office at my children's pediatric clinic…read more I had two insurance plans and decided to keep the secondary one. My six-month-old son had to undergo open-heart surgery at a children's hospital in the Bay Area, where there were no issues with his insurance during his stay. Afterward, he had follow-up appointments with his cardiologist, and there were no problems with insurance verification. However, for his pediatrician the office began saying he couldn't be seen for his follow-up due to a lack of insurance coverage. I contacted the insurance company, and they confirmed he was covered. When the insurance called the office, the front desk staff insisted they couldn't rely on what the insurance said over the phone and had to go by their internal system. This was incredibly frustrating. For over a month and a half, I went back and forth with the office and my insurance to get my son seen. After yet another call, I asked to speak with a supervisor. The front desk staff then admitted they had been looking at the information incorrectly and said my son could be seen. I pressed for a supervisor because I felt the situation was unacceptable, especially since it had been over a month since his surgery. The supervisor acknowledged that the office should have listened to the insurance provider and assured me the issue was resolved. However, when I later tried to book an appointment for my daughter, I was informed within 15 minutes that she couldn't be seen due to insurance issues. I explained that I had just navigated this with my son and that the insurance was valid. The staff then mentioned that verification needed to be done for each child separately, adding to the confusion. Overall, the front desk's handling of appointment booking and insurance verification has been unprofessional, unhelpful, and at times rude. This experience has been incredibly frustrating, especially when it comes to my children's health care needs. It's so frustrating when now you have to take your child who is ill and wait in an ER just to be seen when she should of been seen by her pediatrician this office needs to do better

Been happy so far as a patient of Dr. Rayos! I've been struggling with weight loss and it's already…read moremade a huge difference having a doctor who is available, remembers me, and answers my questions TIMELY. If she was unavailable then Dr. Payanes would get back to me and I knew the information would get relayed back to my doctor. I was tired of being shuffled through advice nurses, then told to wait weeks for an appointment for someone who is not even my doctor, to then be given a referral by the doctor to somewhere else where they wouldn't know anything about me or my health. Here I don't feel like I'm lost in the shuffle. Now that they have their new location I'll be going here for women's health appointments too. Would recommend!

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Very disappointing experience. I was assisted by MA Luz, and I felt the interaction was rude and…read moredismissive. When I tried explaining the information I was given, I was brushed off instead of listened to or helped. A simple clarification could have prevented the issue and an unnecessary second trip. I hope the staff focuses on better communication and treating patients with more respect.

This place sucks, appointment times mean nothing. They'll make you wait in the lobby for hours at a…read moretime. Then when they finally call your name, they take you to a room, where you guessed it, you get to wait for another half hour before the doctor comes in for 5 minutes then leaves. But you don't get to leave, no you get to wait another half hour before some moron comes in with your paperwork.