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    Sunsplash Pool Builders

    5.0 (1 review)
    Closed 10:00 am - 12:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Sunsplash Pool Builders

    New structure construction

    Pool installation

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    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

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    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Lightning Pool Service & Repair

    Lightning Pool Service & Repair

    (2 reviews)

    Pacoima

    Eddie is a Godsend! What a guy! He replaced the motor and drive on a 6 year old (!!!!) Pentair…read moresystem, quicker than Leslie's could even book an appointment. When it failed again just 1 month out of warranty, we mistakenly called Leslie's again. The quote was substantial! When I remembered it was Lightning Pool that replaced it, I called Eddie again. He came out, took the whole pump and came back 2 days later and reinstalled it, only charging me for the part, no labor. THAT is a good guy, for one, and a smart businessman, second. I will scream from the rooftops how awesome he is. I will write this review happily at 10pm so I don't forget. I will tell every friend I have who has a pool to use this guy. You, right now reading this, already know you're going to call him too! Thank you Eddie! You are a solid man and I really appreciate that!

    We pretty much maintain our pool ourselves. In cleaning out our filter, for the first time, we…read moremade a rookie mistake and broke a part of our filter unit. We first researched the part and called Leslie Pools to get a quote, then we called Lightning Pool. The owner Eddie was quick to respond, gave us a written quote (which was very fair based upon our research) and sent over Alex within a day or two - who was both friendly and professional, and installed the part, tested it, showed me everything that he did, and hauled away a sizeable part. An excellent experience from start to finish, and I would not hesitate to call them again or recommend them who needs professional help with their pool equipment.

    Sunsplash Pool Builders - swimmingpools - Updated June 2026

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