I received a gift card here and knew I wanted a massage. I used to work in the spa/esthetics…read moreindustry and haven't been able to get a good massage in some time. I've never been here so I wasn't sure how booked out they'd be but I called Saturday 9/14 and was able to get in the day I was hoping for, Tuesday 9/17. Everything was nice, the spa coordinators, the robes, the quiet room. But my massage was 10/10 amazing. Jennifer was so nice, good communication & incredibly talented. I told her I wanted to focus on relaxation and I wanted to keep my socks on cause my toes get cold. And she exceeded my expectations. I was in such a trance at the end of it, I wish I would have thanked her more. It was truly an amazing experience and felt like such a blessing to have got the best massage therapist. Without a doubt, I will be back! Highly recommend Jennifer.

I had scheduled massages for my friend and I, I had surgery about 5 weeks ago and was released by…read moremy doctor to have massages and even start Pilates, and have already had a massage since surgery somewhere else, but they refused to give me a massage here since it hasn't been 6-8 weeks. I didn't know they had their medical license and that my doctors recommendations do not matter here. They didn't even apologize or even offer me any other service in its place. I feel that could have helped my frustration. Also not sure if they have read any studies on the benefits on massages after surgeries, maybe I'll have my doctor send them some literature. https://www.amtamassage.org/publications/massage-therapy-journal/massage-orthopedic-pathologies/

The absolute best and cleanest salon experience I have had in the area! They are so easy to…read morecommunicate with and always go above and beyond to accommodate you.

BEST pedicure of my life!! They were very gentle, meticulous, and really educational about nail…read morehealth. I will definitely be coming back soon!! It's super cute and clean inside too!!

I have a gift certificate and it was easy to use. Massages have been great with fabulous…read morecommunication from setting appointments to finishing up services. Definitely check them out.

I am extremely disappointed and frustrated with the management at Grove Spa. My wife and I booked a…read morecouples massage a month and a half to two months in advance, and they called 45 minutes before our appointment to cancel due to a "family emergency" with one of their staff. This is not only highly inconvenient but deeply disrespectful, especially when we were literally walking out the door. This is the second time this has happened to us. My wife experienced the exact same last-minute cancellation a couple of months ago. The pattern is clear: poor planning and dismissive customer service. While their therapists may be skilled, the management appears completely incapable of basic scheduling reliability or common courtesy. As someone with severe service-related PTSD, I had been mentally preparing for weeks to even allow this appointment. The last-minute cancellation hit hard and felt incredibly inconsiderate of our time and well-being. If Grove Spa cannot value their customers' schedules and trust after booking so far ahead, then they clearly don't want our business. We will be taking it elsewhere, and I strongly encourage others to do the same. There are plenty of professional spas in the area that can actually show up when they say they will.

I wish I could give zero stars as the people that work here couldn't be more snippy and hopeless…read morewith customer service. Inconsistent every time you show up! The owners need to take a look at how this location is being managed. No wonder it has consistently bad reviews.

I felt this salon was pretty outdated and not as clean as the one I am used to going to in Liberty,…read moreMO. Their beds are old and very used and it has a weird set up with the fans being rigged to the bed and the fan was pretty dirty.

I love this salon! The workers are the sweetest girls ever and always know just how to help. Always…read moreclean and leave feeling refreshed.

This is the best tanning service in Springfield. The girls here are so nice and helpful and the…read moremanager Olivia is the sweetest. Definitely the best spray tan you'll find in Springfield and the best beds. 10/10 recommend

I've always enjoyed my visits very clean beds and rooms everyone one is always helpful and really…read morenice been going here for years and will continue love to get that starter tan going!!!

Great Place! I have been and I still am a member of the "Sunclub"…read more I have had a great experience with both the tanning beds and the spray tan that they offer. They also offer some great tanning products for purchase. I have used several tanning facilities over the years and Suntastic Tanning is by far my favorite!

Follow up to my last review, no issues tanning at any time of the day now and as usual this place…read morehas the friendliest staff and best beds of anywhere in town! Christa is fabulous and I appreciate the quality of service and spray tans I get there. Definitely recommend!

Sun Tan City is a scam. I paid for a VIP All Access package and corporate royally screwed up my…read moreaccount, refused to fix it, then tried to short my refund by $90 -- claiming the free vouchers their own employees gave me were "used services." That's theft-by-slimy-corporate-accounting. The Glenstone staff were rude and dishonest, and corporate's response has been nothing but lies and stonewalling. I'll see them in court if they don't return my money. Avoid this place -- they don't respect customers and will steal from you.

Manager was so rude and very disrespectful! Very unhelpful and burnt me in the beds. Un clean…read moreenvironment and rude staffing. Will be cancelling my membership, very sad this happened.

NO MATTER HOW BAD YOH WANT TO TAN DO NOT GO HERE. The staff told me after I cancelled my membership…read morethat I could be refunded. When I spoke to the owner, she told me her employees were wrong and basically said they can't handle customers well. There was never an apology about miscommunication. I'm so angry. They took my money and have no empathy for customers who were lied to by their own employees. Train your staff better and maybe learn how to deal with upset customers. Should've checked here before I paid for a membership. Would've dodged a bullet.

I love my monthly visits with Alison! She chooses treatments for me based on my current needs and…read morenear future plans. She has a delicate touch, relaxing music and very comfortable bed. I always feel so pampered and well taken care of when I leave. I highly recommend Alison for your next facial!

Really nice and relaxing atmosphere! This was my first time at Botox & Co. and I scheduled a…read morefacial with Alison Pool. She is extremely pleasant and will put you at ease throughout your session. Just wait until you experience her amazingly comfortable table she has prepared!! Nothing as comfortable ANYWHERE!! Most all of the massage tables I've laid on were very comfortable but NOTHING like the one Alison has prepared for her own clients!! If you're wondering if you should schedule with her....don't wait! You'll walk out with a smile on your face!!!

OK, I know people almost always post their bad experiences. I've had some good ones here…read more My latest visit, though, was not what I would call enjoyable. So they have an app that you can check in on, which I've done for some time, and just walked in and got my room. Well, this time, I'm told I have to scan in as well. I was like, what good is an app then. She says we'll hold a bed for you. I doubt if I check in, they'll put me ahead of others that come in before I get there. I said I was told I didn't have to scan in as long as I used the app. She was like I don't know who would have told you that." Like I would be lying about that. I didn't bring a wallet because that's what I was told She just rubbed me wrong. Kind of condescending. She's a newer girl, I think. Maybe the new manager. I'm not impressed at all. She didn't even apologize for the miscommunication. This review may make me not get good service from her here. But I'm cool with that. Can't be everybody's pal. The other girls have always been really friendly. I'll be back because it's a convenient location. Kudos to you other ladies there. They actually made me feel like a customer

I cannot explain how terrible this place is. It is WAY over priced. They charge way too much and…read morethey are so rude. I have met multiple workers here and they're ALL rude..They act like I'm talking up THEIR time. Also, they constantly try to sell me products even though I have told them multiple times my very good reason why I can't! I am most definitely not a fan and I am so happy that I ended up going elsewhere and I will tell everyone I know to! No matter how conveniently located it is, I will NEVER be back. And sadly enough, I will never go to any of the other locations either!