Poor Communication and Wasted Time…read more Before driving to the dealership, I called and provided my price range ($39,000 OTD), specifically asking if this was too far off to avoid wasting the trip. I was told they could "negotiate in person" and to come in. The appointment setter sent the wrong address to their sister location. Upon arrival, the truck wasn't ready for viewing. After the test drive, I offered $39,600 out-the-door--higher than my initial phone range. The sales team disappeared for 10-20 minutes, then returned saying they "couldn't make any money" on the deal. No counteroffer was provided despite the truck sitting on their lot for over six months. The next morning (December 30th), I received a text asking if I could go higher. I reiterated my offer and stated I could finalize same-day. Despite year-end timing and their extended inventory aging, I never received a response. They also lowered their online price the Dec. 30th after claiming "They were making no money" Issues: * Encouraged me to drive in despite knowing my budget was likely too low * Vehicle wasn't prepared when I arrived * Refused to provide any counteroffer or specific number * Followed up the next day but then ghosted completely * Six months on lot suggests overpricing or underlying issues If you can't work within a buyer's stated budget, be honest upfront and save everyone's time.

Awesome workers inside. Very helpful people. This is my favorite Hastings dealership!!read more

That is a place to stay away from ! Perhaps it is the high…read moreturnover of people but one does worry how a oil change will turn out if the shop can not even find the vehicle records in the computer and that for a vehicle that has been there more than 20 times in the last 6 years ! The folks are clueless and scary not the place to spend your money ! If it would be possible to give less than 1 star, that place would deserve it now This is actually too bad, the old manager had a very fine shop going !

Always friendly, fast service. They do a great job - highly recommend. Reasonably priced.read more

Made my van look like new. Excellent service and very prompt. Highly recommended. Great valueread more

Spent $300 and I could have done a better job myself with a shop vac. Would not recommend.read more

Dirty car wash. No soap when selected. Called and left 2 messages and no return call. Horrible…read morecustomer service

High pressure wash did not work- no engine cleaner, place is dirty and run down don't waste your…read moretime or dime!!!!

At first this place seemed good. I was given the time of day & told that I could come down for an…read moreappointment and get some custom work done.. shouldn't be that hard right? But then, all of a sudden this "Travis" guy (which is the only number available or contact to work with) completely ignored me after multiple calls and texts over 4 days. No reply. He even said that texting is the best way to get ahold of him. NOT the case. Warning : If this place wants to do your work, maybe they will. Maybe not. At their whim. Completely ridiculous & unprofessional. Good luck or just stay away.

My experience with Travis at One Choice Detailing was horrendous…read more After the auto detailing was finished, the inside of my car looked okay, but definitely not worth paying $ 240, which was the price he charged because of excess surcharges. He claimed that my car was dirtier than the average car, but I had vacuumed it myself a few days before the job and had had the exterior cleaned at a Mitsubishi dealership 4 weeks prior. My car was definitely not dirtier than the average car. He also claimed there was a vomit substance on the floor which was a covid-19 biohazard that "put [his] life on the line," which on one hand was a bit theatrical, and on the other hand was not true since no one had thrown up in my car. The price that was agreed on was $149.99 as base price but I was charged 176.00 base price. Then he added further up-charges of 48$ for additional cleaning. Nevertheless, Travis didn't mention a word about this and sent out the invoice without informing me about any of the surcharges. In my opinion, Travis was not transparent and his game is to nickel and dime you to add up-charges to the price listed on the website. Even if your car is relatively clean, Travis will make sure to find something to bring up the cost, which in my case was a 90% increase versus the quoted price. The service was okay, but the fact there was no transparency, his unspoken up-charges, as well as the fact that he avoided talking with me after the fact (he left my keys under a stone) have all led me to give him a failing grade on this review.

I recently hired Brea to do a deep clean and I was blown away by her hard work, thoroughness and…read more attention to detail. She now cleans for me on a regular basis and has detailed all my vehicles. 5 stars !

From the owner: I tailor my services to each client’s specific needs so that my commitment to precision ensures…read morethat nothing is overlooked. Consistent excellence is my hallmark with a client centric approach and transparent communication. Open 24/7 allows for flexible responsiveness and gives you options for a one time deep clean, weekly or biweekly or have your vehicle detailed while you sleep!

Very frustrating back and forth. This review is just for the booking process, not for the clean…read moreitself. We use caldrea, a high end plant based cleaner and love the fragrance. We also use our own vacuum, a Dyson animal vacuum for personal preference. I went back and forth with the company for 1-2 hours asking them politely to use our product before being told that they can only use their own with essential oils and then being told that Clorox is damaging to the environment and to their workers which we did not suggest. If you would like to use their mixture of essential oils and trust that it will not trigger allergies or reactions then this service may be one to go with. If you want a straightforward clean and want to avoid an argument when you request use of your own products, then avoid this company. Super stressful experience.

I've used Cleaner Spirits for a couple of years now and have been very satisfied. They are…read morefriendly, professional and always do a good job. I feel comfortable having them in my home and I trust them. I would recommend them to anyone.