I stopped in during summer, around 10:00 pm. I was charged $140 for a room that had a broken a/c, a very loud refrigerator, very dusty, maybe due to the bathroom window being open, damaged furniture, a gap under the entry door that cigarette smoke was blowing in from the people standing outside the door. Even as tired as I was, I was unable to sleep, so I went to the lobby, explained how bad the room was and asked for a refund. I even sent photos to Wyndham , explained the poor conditions and asked for a refund, to no avail. I slept in my truck ( tried anyway) for 6 hours, then got back on the road. read more

Very good service and very nice clean room. We were here for 2 nights and everything was better than expected. It's clear the new ownership has significantly upgraded the property. The flower baskets are a wonderful touch. We will definitely stay here again next time we're in the area. read more

Super 8 by Wyndham Alturas - The area is full of beautiful sights. - Hotels Near Me - Alturas, California

Fraudulent charges being issued to all guests. Additionally rates are way overpriced. Free breakfast might as well be no breakfast.

So, my usual motel (Niles), was booked so had the Corporate Secretary book this one. Not a bad choice. Check in was fast and easy and front desk gal was friendly. Some of the aesthetics were a little tired, but room looked and felt clean and was well set up with the usual soap and shampoos. Bed was comfortable and sheets and bedding were not "Tired" looking. When in the Alturas area, this is a good place to rest your head. read more

Super 8 by Wyndham Alturas - Brisk morning. - Hotels Near Me - Alturas, California

Very nice hotel for where & what it is. Pet friendly, clean & staff is very nice. Would stay here again if in the area

We got stuck in a snow storm on our way from Lake Tahoe to Bend and these fine folks saved the day. Clean rooms for a fair price. Coffee, extra blankets, and breakfast is included. Thank you Jimmy! read more

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I'm giving them 4 stars because the manager Jimmy was really great with customer service and made up for the hotel's shortcomings. We had a higher expectation of the room and "breakfast". Tip: If you don't want to pre-pay for the room, be sure to call and let them know you're coming so they can pre-heat the room in the winter. The rooms take awhile to heat up especially when it's well below freezing there. read more

On a long road trip, we decided to stay the night at the Super 8 in Alturas, CA. We needed an ADA room, and we're happy that one was available. The room was super clean and had everything we needed. Additionally, the area was very well lit, for nighttime walks with the dogs. There was a bit of a mosquito issue at the back of the property, but easy to avoid. The beds were very comfortable and it was the best night sleep I had while we were gone from home. read more

I'm getting ready to check out of my week long stay and thought I would take a second to give a positive and well earned review. If you are ever in Alturas, give the Super 8 a try. Jimmy at the front desk is very kind and I felt welcomed the moment I checked in. Jose (maintenance) offered to help me with all of my luggage and quickly swapped out fridges when he noticed the freezer was slightly frozen over. He was so friendly and helpful. My room was clean, the bed was super comfy and I felt safe during my stay here. I look forward to staying here again when I come through Alturas again! read more

An average hotel but I would say probably nice for the area. The rooms are updated but not the bathroom. Nice the the sink is outside the toilet/shower which would be good for more than one person. Room had a small fridge and microwave which was nice for late night popcorn. Last time I stayed here it was much cheaper than this time- you can tell they adjust prices as people are in town.there is a huge group of old cars here so price was jacked up over $40 a night. Free breakfast always a plus, but it is what you would expect for free- cold hard boiled eggs, yogurt, cold cereal, fruit and waffles. A typical hotel breakfast which worked for me. Front desk person seemed a little annoyed when she was told both the caffeinated coffees were empty.. read more

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I feel compelled to write a review because the overall rating doesn't seem to match up with my experience. The rooms are recently remodeled with new paint, artwork and bed linens. The mattress was very firm, but comfortable and new. My room was clean and the front desk attendant was very nice. There was some road noise, but considering most of the businesses in town are on the same road, the noise issue is unavoidable. Overall it is a decent hotel in a town where there are few choices. read more

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I probably would have rated this a three if the price was lower, and we were treated a little more courteously.This is a 1960's era hotel that has been refreshed a few times. The carpet was newer, but not stretched properly, which left standing ridges in the room. The bathrooms are small, and the vanity is outside of the toilet area. The shower valve turned a full 360 with no stops and would randomly go (without moving the valve) from dead cold to burning hot while showering. The toilet would take 2-3 (high-flow, so old toilets) flushes to clear the bowl. The room was cooled by a package unit in the window that was extremely loud, and since the adjacent plug was dead, had to be stretched across the room and plugged in over the sink. The rooms were clean and bedding was fine, if you don't count the giant preying mantis that was smooshed into the door frame, then left there, and the placement of the exterior lights that guaranteed something flapping and flying in the room every time the door was opened. The hotel is two separate units, the main unit had a clean exterior and landscaping, the secondary unit was alone in a semi-abandoned parking lot that someone had left a oily bio-hazard waste pile in. I'm assuming that they don't own the abandoned lot in front of their secondary location, but it's condition had an effect on the feel of the location. The parking spaces themselves were painted close together and short, (usually to make the lot look bigger,) but had the effect of not being long enough to reach the rear tires of an average pickup truck. Despite the entire parking lot having two cars parked in it when we arrived, and 20-30 lower level rooms available, when we checked in and requested a lower level room (to move a few hundred pounds of gear into overnight) we were told that they were full and wouldn't give us a low level room. We saw maybe another 10 cars parked the lot (about 1/3 full) during the nights we were there, so it seemed extremely unlikely that all the lower rooms were full. The older woman who refused our request was likely was having a bad day by the lack of smiles and terse responses (which we did not get from other people at the hotel, the younger check out lady, and one of the maids were very nice.) Moving our gear up the pre-ADA stairs, (no landing, a solid one-story run of stairs) and then down the pre-ADA stairs was quite a difficult task that, admittedly, turned my opinion of this location quite a bit. All of this for prices that I expect to pay for a newer, or a remodeled (not refreshed) hotel in southern California, but not in Alturas. I've spent quite a bit less on rooms in Susanville, so this price seemed out of the normal range for NE California, and I was expecting more. Overall, I would stay here again if I had no other options available in Alturas, I would just expect to overpay, and go in having much lower expectations of the quality of the rooms and some of the staff. read more

I've stayed here many times over the years and think it's the best bet in Alturas. Always clean and well maintained, it has a microwave and mini-fridge, a basic courtesy breakfast, and is in the center of town. When I checked in today I noticed upgraded bedding and artwork. The desk clerk was very friendly and efficient. read more

Super 8 by Wyndham Alturas - Super 8 Alturas Dec 25 2016 - new bedding and artwork - Hotels Near Me - Alturas, California

Unacceptable customer service. I stayed at this location for one night with my wife and 4 month old son. The rooms were ok but the staff is terrible. Shortly after checkout I noticed a mystery charge for $150 from this Super 8. When I called to clear it up I was informed that the charge was for smoking in the room. We had our 4 month old with us and neither of us smoke... When I finally got a call back from the manager she told me she would have to go out and buy the deodorant and air freshener we use to see if that was the smell. If she couldn't find it I would have to wait for her to order it online. She subsequently implied that we had been using drugs in the room. I can not stress enough how upsetting this experience has been. We are not a couple of kids pisssed about getting busted smoking in a no smoking room, we're parents, who don't smoke, who don't appreciate being accused of using drugs in the same room as our baby, and certainly don't appreciate being charged for it fraudulently. read more

Our room 119 was a refreshed smaller room, but with 2 queen beds it was still comfortable. It had a fridge, microwave, table and chairs, good lighting and--a nice plus--two sinks. The spotless breakfast room was well stocked with a waffle-maker, eggs, fruit and cereals. The very attentive manager provided us with the TV remote so we could manage the news feeds. Walking the neighborhood, it was interesting to see the range of homes from the late 1890s to recent additions. This motel is well worth a stay. read more

So far so good checked in super late at night! Beds are comfy as well as the pillows! Clean rooms and definitely exceeded my expectations especially since we are in a small town! read more

Thank you management for your response. Appreciate that you took time to respond to my complaint and willing to make it right. read more

Super 8 by Wyndham Alturas - Hotels Near Me - Alturas, California

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Reserved online. They increased the rate when I checked in. Not clean. Night stand needed wiped down. Generally, a shabby motel. Noisy AC good for covering noise from outside. Apparently, not a lot of other options around here. read more

The motel was very clean and comfortable. Breakfast was included and friendly staff. Definitely recommend if you are stopping by Alturas.

This motel failed to meet so many basic standards of a decent place to stay in so many ways. First off we mistaking book a smoking room and when we asked if we could change rooms the lady replied that the place was full and could not change out rooms. We understood and spent the night in the smoking room but when we woke up we found only 6 cars in place which had over 50 rooms we become a but frustrated. Then we went to use the toilet and it began to back up. We called the front desk and a lady brought us a plugger and just walked away not a single concern or a follow up . So by this time we were clearly realizing that this place was not going to care about our needs. Then we left our room the next morning with towels on the floor and beds partly made. When we returned our towels were still on the floor and our beds were not made. When my friend went to complain the guy just made more excuses on why this happened. He should have apologized and made a promise that this would not happen again. Plus to top that off our heater in our room never worked and on the last day the fridge gave out spoiling all of our food we had in there. Stay away from this place, not only is it falling apart the staff doesn't even care!! read more

My husband and I just got married in Reno and called to book a room 3 1/2 hours away from Reno because there weren't any rooms available in Reno, and the friendly person on the other end of the phone taking reservations booked us a room at this place, but when we finally got here, we were told that our room had already been booked by someone else. So at 3 am , we are pretty much exhausted and may have to sleep in our truck . Also , the desk person sent us to another place knowing full well that it was booked also . Feeling disappointed to say the least read more

Clean, beds are just ok but walls are very thin so we heard above us very clearly. But for the price it was good, wouldn't stay again though because of the beds. read more

The price was good, I even negotiated a small discount. The room was good for the chain. Front desk ladies were beyond that. The couple of times I spoke to them they were always pleasant and helpful. They made the stay memorable.! read more

I made a reservation at this motel for 2 dog-friendly rooms during the sheepdog national finals. Two months after I made the reservations, 2 days before my arrival, I was contacted by the motel and told they didn't have the rooms available for me. There were no other rooms available in town because of the trial and the late date, so I had to cut my trip short by several days and sleep in my car. The motel manager didn't offer me any kind of compensation like a voucher for another date, and barely an apology. In my opinion that's a lousy way to do business. read more

Idk what people's problem is with this place. We checked in last night at 10 from the road - everything else full - the rate same as the others on the street. Chickiepoo checking us in super nice, room was clean (smelled a little - not like smoke but hotel smell - I'm picky), all the same amenities as the other hotels, and free continental breakfast. Again, super friendly staff in the morning, and the bathroom drains worked! I hate toilets that flush slow, showers that turn into baths, and toothpaste spit that lingers in sinks. I always strip apart the beds to check for bugs, dirt, stains, random stray hairs... Super 8 passed all my neurotic tests. No reason to diss this place. read more

We stayed here last year and it was ok. We slept and left and though the carpet was filthy we had no major complaints .This year we again made reservations on line, but we had weather issues and couldn't make it in. We cancelled 24 hours in advanced and still got charged! When we called they told us too bad and would not return our money so they robbed us of our $$. Be careful .... read more

This place is HORRIBLE, and we will NEVER be back!!! I was charged $280 for one night, six hours to be exact, and we couldn't even take a hot shower, as the knob was stripped! When we informed the office, they insisted it was working. TERRIBLE customer service, and rooms that don't work!!! read more

The owners might care about the place, but it borders on yuk. The room I stayed in had a carpet that was damp (my socks got wet from walking on it), an air conditioner that almost worked, a TV that had about 4 channels on it and wi-fi that was essentially unusable. Alturas is a very small town and I can understand why the owners wouldn't fix this place up, but...I needed a shower after I got out of the shower. UPDATE: After I let the owners know via email, they offered me 10% to stay here again. Why would I ever do that? They clearly don't get it. read more