I stayed here a few years ago. It was run down, half the amenities didn't work, and they had bedbugs. This was not that! Not anymore! It's clean, updated and modern. The staff was a delight. Dawn was so hospitable, helpful and accommodating! The on-the-go breakfast was nice, not much different than what I have when I'm working from home base: hot coffee, cold yogurt, and a piece of fruit for later, or a honey bun, if I want something sweeter. My only complaint is that the bathroom could be bigger. Other than that, outstanding, would stay again, and probably will! read more

Wow, I should have really listened to the bad reviews on here. But, it was the only hotel in my company's price range. Even then it is not worth the price I paid. As soon as you walk in, it smells like an old musty hotel. Check-in was fine and pretty quick. The hallways weren't too bad and it looks like they replaced the carpet. I got to my room and almost fell over from the smell. Really musty, not mildew. Smelled like old smoke. The carpets in the rooms doesn't look like they have been changed. Some genius has the a/c down to 60 degrees and it is only 61 outside. And, who had the bright idea of having a bathroom door, right in front of the motion detecting light switch. Nothing like doing magic in the dark to get the light to come on. Then i realized the door was in front of it. And, then there is a motion light switch in the bathroom. Nothing like having the light turn off while you are in the shower. I really should have stayed somewhere else. It serves its purpose, but not as good as other super 8's. read more

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No hot water.Bed was clean. The people working there were nice. The furniture looked 50 years old and the bed had a 'vellux' blanket on it from the 1980's that was full of holes. Other than that, I guess you get what you pay for. read more

The absolute worst bed with the absolute worst bedding I have ever tried to sleep in. The sheets were so thin you could see through them. DO NOT spend money to stay here!!!!! You'd probably be better off sleeping in your car. read more

Really 3am and you wake people up with the police for noise complaint for TV that's been the same volume since 6pm ??? 3 in the morning . I'm insulted you look at me like i was criminal ??? Wow never again read more

Upon entering, I could tell this wasn't the most updated hotel, but you get what you pay for. I tried to stay positive because we mostly wanted a place to sleep and a pool. Unfortunately, the pool looked undesirable. The room was fine enough for the price. The next morning and into the afternoon, I noticed bug bites appearing. I knew then from previous experience it was bed bugs. I spoke with the hotel to get a refund, but they seemed put out that I didn't say something before normal check out time. They offered to refund me the next night but not the first until they verified bed bugs. The hotel called later and confirmed bed bugs and ultimately refunded the whole stay, which I appreciate. The problem now is that I have an urgent care and pharmacy bill because the bites caused a cellulitis infection. I cannot get the manager to confirm nearly 3 weeks later the room has been treated for bed bugs or give me a straight answer on how the hotel plans to handle the situation. Beware of customer service and bed bugs! read more

A group of our friends all met here for the night... All being from different directions this was in the middle.. Could not have asked for a more friendly staff, and clean rooms.. Young Indian guy behind desk was awesome.. We will use this Hotel in the future read more

Room smelled and bedding was dirty. Breakfast came in a bag. Don't stay here.

No fridge in room Jennifer said "some have them some don't" We asked For A room with one as we have been promised them we made the reservation and she said they have no rooms with refrigerators left we went out and got ice build our cooler. Then the air conditioning did not work we tried everything we need to call down and ask them And again Jennifer said to unplug it and plug it back in and see if it worked. It didn't. So we called her again and she asked us to come down to the desk to get a different room we finally got a room with AC and it worked but no refrigerator but no Wi-Fi password we did get a very snotty attitude like we were bothering her after paying 80 bucks for a room. I was surprised as I stayed here before That they would advertise things I did not have and then not try to help patrons make up for them. As a Wyndham club member I will have to find other accommodations when traveling to this area again which I do On at least monthly basis. Oh it didn't end there the coffee maker didn't work either luckily we had our key to the old room so we swapped them so we would not disturb Jennifer further Luckily the beds were comfortable so we going to go to sleep now and hope for no more surprises lmao read more

Your front desk clerk clearly needs extensive training on dealing with disabled guests, specifically those with service dogs. It is *illegal* to demand the dog be vested or marked. If she had bothered to look up the ADA laws, which she was told to repeatedly (and didn't bother with), she would see that her actions put her employer at risk for lawsuit. I sincerely hope she and the rest of your staff receive a serious course on the American's with Disabilities Act before they bring down a whole lot of trouble on your business. As a business, you are allowed two questions and two questions only: is this a service dog? what tasks does it perform? Nothing else. No demands for identification or vests. No snotty attitudes towards disabled *customers*. It's hard enough being sick without some know-nothing desk clerk trying to run roughshod over us, all while breaking the law. This is so infuriating. You do not get to treat us like second-class citizens so I hope your employee gets a crash course in basic decency as well as ADA laws. read more

I'm really disappointed to see that your employees are not trained on ADA laws. Your front desk agent demanded someone I'm friends with put a vest on her service dog, which is an illegal request, and argued with her about it in front of her two young children. Absolutely ridiculous and I can guarantee that when I make my cross country trip we will not be staying at your establishment. I hope she will be compensated for the inconvenience, embarrassment, and frustration that your employee caused by not knowing the laws associated with the Americans with Disabilities Act. read more

I am staying tonight but will never be back. After a long day of airplanes and driving I arrived here to my pre booked, pre paid hotel only to be verbally berated by your front desk staff. I am disabled and travel with a Service Dog. She was in vest when I came through the doors. Valerie did not notice this. Not that it matters. She right away began being rude and confrontational. She demanded that my dog be vested at all times in public areas. I tried to explain that sometimes my disability prevents this but she did not listen. Additionally this is against ADA regulations (ADA Service Dog FAQs #8). She attempted to ask me to leave so I started recording the incident. After that she did not try to make me leave again. This is unacceptable behavior especially when dealing with a disabled woman in front of her two children. read more

If I could rate this hotel 0 stars I would. This was the worst stay I've had at a Super 8. First of all safety is a big priority for me when in hotels since i'm traveling with children. This hotel had homeless people loitering outside in addition to this, they would crack the door to the hotel so they could enter the hotel at any time. When I asked the girl at the front desk if there were homeless people living and using facilities in the hotel she said yes with no hesitation. I mentioned to her that these homeless people were putting duct tape over the hinge of the door to keep it from closing or locking and she was neither concerned nor surprised by this. Secondly, the room I stayed in was dirty I found a used E-cigarette on the floor of the hotel. There was also food still in the refrigerator from the people who stayed before us. The rooms and lobbies reeked of alcohol and cigarette smoke. Overall, I would not recommend this hotel to anyone looking for a safe or clean environment. read more

Front desk lady named Jennifer. It was awesome! Very accommodating and courteous! Will stay here anytime and every time I need to go to Valporaiso read more

This hotel chain is in a tier lower than what we normally choose (Fairfield, Hampton, etc.), but this property was decent for the price. However, the lower tier is definitely noticeable here. While our second floor room was clean, the furnishings and fixtures showed obvious signs of wear and/or abuse. The upholstery on the desk chair was stained and worn. The carpeting was worn and slightly buckled in places. The comforters on the beds were stained, though the bed linens appeared and smelled clean. There was a occasional and very slight odd smell in our room, perhaps one of cigarette smoke. Beds were of adequate comfort. Water pressure was lacking in the shower, despite the use of a Niagara shower head (which are usually excellent). The bathroom sink is actually in the main room, with only the toilet and shower behind a separate door. The entire first floor hallway had a strong funky smell, perhaps a combination of smokey, musty, and dirty. Security cameras were prominently displayed all along the hallways on both the first and second floor, so I'm not sure whether they've had some problems, or are trying to prevent problems with some of the clientele. Also, the room was not "prepped" in the sense that the A/C was off and the room was an inferno when we arrived at 9pm. However, the A/C worked fine to quickly cool the room. Again, this property may rate on the better end of the scale for this tier of hotel, but it would be a very disappointing Fairfield, Hampton, or Country Inn. read more

Room was very dirty and there was blankets with holes in them. I received 9 confirmation emails between 3 and 4 am after originally making one reservation at 4 that afternoon. I received these emails from the manager's personal email which was very concerning and unprofessional. The beds were very uncomfortable, WiFi password was never given, and the room phone did not work. The noise was so loud and our backs hurt so badly we ended up leaving in the middle of the night. I wish I would have paid just a little more to stay somewhere else worth my time. It is very close to many restaurants though so if you do not mind a very disgusting and worn down room in a very noisy environment not conducive for sleep it is in a great location for this town. read more

This place was disgusting. We checked in & the first room had coffee spilt on the nightstand & notebook, wrappers on the floor & some shredded cheese on the floor next to the bed. We went down to the front desk & asked for another room. She gave us a key & the next room was just as bad, the mattress and box springs were in horrible condition (some rooms do not have covers on them, just sheets) the mattress has huge dark stains & box spring was falling apart. We went back to the front desk. The lady informed us that we could only get the key to one more room & there would be no refund (I didnt request a refund? I just wanted a clean room) she then said she checked the first room and didnt see a problem, that it was clean! So I showed her the pictures & asked how she missed the shredded cheese, wrappers and spilled coffee. The 3rd room was ok, it wasnt vacuumed but didnt smell as bad as the other 2 and had mattress covers over the mattress and boxpring. How clean can it be for so cheap, right? Well the next night around 10:30 PM my daughter was getting into bed when she noticed a BUG. It was a cockroach. I trapped it in a cup & called the front desk. The lady LAUGHED! I was speechless. She did apologize for laughing & said "it's been a day of hell" she said no refund, but gave me 3 different rooms to check out & we took the "best" (still gross) of the 3. I let another worker know that the roach was under a cup & she confided that she was glad because the owner never believes them! She said it has been an ongoing issue for a couple months that seems to be on the west end of the building. (If it's on the west end, its everywhere- the place is not that big) I did not sleep well. I would never return nor recommend to anyone, especially with children. read more

Great customer service, easy access and a Red Robin across the parking lot. Clean and quite. Will definitely return.

Average room. Got a fair price. Taylor was very helpful and professional. Thx.

We booked 2 nights stay. When we arrived the room smelled musty and moldy and we refused to sleep in it. The room they moved us to was better, but eleven though we requested and they said it was a non smoking room it reeked of stale cigarette smoke..it was a chilly night in valparaiso and when we requested an. Extra blanked for our two year old, they said they didn't have any. The next morning we all took lukewarm showers because they did not have sufficient hot water. We could not bear to spend another night and were able to find another room nearby. But, when we tried to check out and request a refund for the second night Cindy said we couldn't check out or get a refund through them because we booked through Expedia. When we got home we called Expedia, explained what happened and requested a refund, but Cindy at motel 8 refused to approve a refund saying we did not complain about the second room. Fortunately we were eventually able to get a refund for the second night but only by going through our credit card company. We have had many satisfactory stays at Super 8 motels in the past. Nothing fancy, but they have always been clean, comfortable and adequate in every way. NOT this one. Our recommendation is to avoid this motel like the plague. In our experience and opinion, it is an absolute dump. read more

Super 8 in Valpo is a little neglected but it is perfect if you are looking for a cheap place to sleep. Cleanliness: - We walked into the room and there with a squished beetle on the ceiling. Not sure how it was missed by cleaning crew. - Beds were comfortable. Linens were obviously old but appeared to be clean. - The bathroom vent looked like it had not been dusted it in 2 years. (This didn't bother me but could be a concern for people with allergies.) - We stayed 3 nights. On the first night, someone had split red liquid at the bottom of the stairs. I doubt it was blood but it made me do a double take. It was still there when we left. Customer Service: - Housekeeping knocked on our door at 9:10am on Saturday morning to see if we needed service but we were still sleeping! Am I the only one that sleeps in on vacation? - Service at the front desk was polite and gave me the impression that they cared. Answered all my questions (pool was closed for repair, no sorry we do not supply conditioner, no we don't have disposable razors, yes here are some extra towels). read more

not very clean. coffee grounds were all over the desk. air conditioners are so loud that people have to turn up their tvs. i know this because the walls are thin and i heard tvs from both sides of my room. water pressure is practically non-existent. shower was just a trickle. read more

This moderately priced motel is a true value....neat as a pin and clean as a whistle. Amenities are in line with the price, the bed and linens comfortable but not luxurious. Could have used another blanket and pillow. ADA shower worked well, included breakfast adequate, no hot dishes, good coffee. Pleasant desk staff. Tricky property to find without Google maps. read more

As soon as we walked thru the doors there was an awful odor! This was even more surprising when I noticed a door was open in the hallway. I'm not a complainer so I finished check in. It was made clear to me the day before that there are no refunds. The other think than bothered me is that one of the staff was on the phone trying to locate a reservation and kept repeating MY name. I told him that I was that person. He finally figured that out. Needless to say I didn't have to give my name checking in. So we checked in and went out to dinner. When we returned the smell was much better. Until the middle of the night! It was so strong that it woke both me and my husband. It was clear then exactly what it was- SEWER GAS! Somehow we managed to get back to sleep and it wasn't so strong in the morning. We were also in a non-smoking room only to have a cigarette burn in the cover of our bed. The room was somewhat clean. Edges of carpet and behind door had not been swept in who knows how long? I will not be staying at this hotel ever again. I wish I had gone back to the one we were in last year but couldn't remember the name of it. read more

This is literally the worst hotel I have ever stayed at. The workers are the most rude people I have ever come across. I would never come back to a hotel like this. Their lights didn't even work, the rooms were still dirty, and the staff complained when they had to "work". Isn't that their job? To make people happy? DONT STAY HERE!!!! read more

I wanted to give a big shout out to this hotel for being so kind to our son last year when he was stuck in Indiana. And then returning yesterday they were very kind as well. It is a bit of a noisy hotel but they took care of the loud guests very quickly last night read more