Excellent pre-service before we even got into the car wash. The price is well worth it.

I visited Super Clean Tunnel Wash expecting a quick, thorough clean, but the outcome was disappointing from the start. The entrance signage was confusing, and the pricing tiers weren't clearly explained, which made it hard to know what I was paying for versus what I was actually getting. The line management was chaotic. Cars were stacking up with no staff directing traffic, so people were cutting in and others were backing up into the street. It felt unsafe and disorganized, which is not what you want when you're trapped in a narrow lane. At the pay kiosk, the screen lagged and the options weren't clear. I selected a mid-tier wash that supposedly included a wheel scrub and spot-free rinse, but the receipt didn't list those features, and there was no attendant around to verify or adjust anything. Inside the tunnel, several brushes didn't seem to make proper contact with my car, especially along the lower panels and rear hatch. The pre-soak was brief, and the wheel cleaner barely sprayed the passenger side, which defeats the purpose of a premium add-on. By the time I exited, the car was still visibly dirty. There were soap residue streaks on the windows, bug splatter on the front bumper, and a dusty film left on the rear. The wheels looked untouched, and the tires had uneven shine like the applicator skipped sections. The vacuums and self-serve area didn't make up for it. Several vacuum stations had weak suction, a few hoses were torn, and trash bins were overflowing. The microfiber towels were either out of stock or damp and grimy, which is not sanitary. Customer service was the most frustrating part. I tried to find someone to ask about a rewash guarantee, but the lone attendant seemed rushed and dismissive. I was told to "go through again if you want," but the line was long and no one offered a code or any assistance. For the price, the value just isn't there. I can get a better wash at smaller, locally run places where the equipment is maintained and staff actually check results. Paying extra for "spot-free" and "wheel scrub" means nothing if those steps aren't performed properly. Facilities upkeep needs serious attention. The lot had puddles and slick spots, the mat cleaners were out of order, and several signs were faded or peeling. These details add up and reflect a lack of care in the overall operation. I won't be returning based on this visit. If Super Clean Tunnel Wash wants to earn back customers, they need clearer pricing, working equipment, attentive staff, and a straightforward rewash policy that's actually honored. Until then, I can't recommend this location. read more

The new upgrade to the wash is better than ever and love the fresh smells going through the tunnel! Along with the free vacuums and free drying towels to use! read more

Super Clean Car Wash - Car Wash Near Me - Rapid City, South Dakota

What a great place to help get my car clean and they are also community present and provide fundraisers to non-profits on Sundays so we will have our daughters basketball team sign-up! Thanks Super Clean read more

Super Clean Car Wash - Sunday fundraising event! - Car Wash Near Me - Rapid City, South Dakota

Very nice staff. I had a free car wash, car looks like new again! Will be back again.

My vehicle was extremely muddy and they didn't have a problem with me going through. Most expensive wash was affordable and great service.

I took my Toyota Prius to have a Carwash on 6-19-20. The service was excellent. We have been traveling over 2000 miles and they were able to get most of the bugs off of our car. I really liked how they power washed my car before we entered the Carwash. read more

Left bugs on front of car and passenger side, wouldn't accommodate to remove. As a potential new customer, the problem should have been remedied to draw me back to your service. read more

Multiple times that 2 different employees have tried to talk me out of having my vehicle done here. Today he kept telling me it is very expensive. Several times I have paid for the back, only to get home and find they didn't do it. read more

Best carwash your going to get in the area without doing it yourself. Often a long wait, but worth it.

7/13/19: As soon as we pulled up to have our car cleaned out, the lady looked back and although I couldn't hear her, she mouthed "oh no". When we got out of the car she said "just got one done and another pulls up". This behavior was very unprofessional! I said "isn't this your job (to clean cars)". She rudely stated "we're not machines". The young man that we paid was very apologetic, stating that "they've already talked to her today". If this were my employee, she would be sent home immediately. Definitely won't be back!! read more

Did a good good with the wheels, exterior, and for me the interior is the most important. Separate charge for interior cleaning, well worth the price. read more

Seriously the only place I've been that thoroughly cleaned my car! That's why there is always a line around the block on a beautiful day... well worth the wait. I highly recommend. read more

First time in here. My car was just "okay" clean. They made a decorative flower I had in the interior fall out while vacuuming & just left it on the ground in a puddle of water for me to pick up. Worst of all, they turned my stereo to full volume & then turned the system off. When I turned it back on it was a loud shock to say the lest. I'm just glad (but surprised) it didn't blow my speakers. read more

went just to get a car wash, as we were pulling in the guy who's washing the car is just sitting on his phone and looks up and shakes his head multiple times. funny because you're there working and getting paid but complain when people come through? we get to pull forward and he doesn't direct us on to the rail. the wash itself is decent, the tires were still dirty but the guy ruined the "experience" read more