The car wash part is great. But the vacuums at this location hardly work. Some have little to no suction. They break or are unavailable. I do like the self serve air freshener and wipes. Also free tire air. The vacuum situation is so annoying I will likely cancel my membership. read more

Super Star Car Wash - Magnolia Ave & Speedway Blvd - No vacuum - Car Wash Near Me - Tucson, Arizona

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This was the best experience in my whole life I love this car wash you should come here a lot they will clean your car so good that you don't even recognize it anymore that's how beautiful it is I recommend coming here very often. AMAZING DEALS!!!!!!!! read more

Super Star Car Wash - Magnolia Ave & Speedway Blvd - Very nice to give us window cleaner cuz they didn't get the inside of the car but it's still very nice - Car Wash Near Me - Tucson, Arizona

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What car wash? We spent $22 for the top-of-the-line car wash, and the entire right side never even got wet. The only thing even remotely clean on the car was the windshield. We were in a hurry, and only realized how bad it was when we got to our next location. Unfortunately, we didn't have time to go back and get a refund. I can't believe my car looked *worse* when it came out of the wash than when it went in. read more

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Today I had a flat tire. Juan told me that if I could get a patch kit, he'd do it for me! True to his word, I returned quickly and Juan patched the tire! He checked the air/leak and safely sent me on my way. Thanks, Juan! You went above and beyond! I appreciate you! read more

Terrible car wash. Doesn't work properly on some visits,employees often looked checked out, didn't even properly guide me onto the line. Both vehicles I've taken there have ended up with permanent water spots on the hood, under the clear coat. read more

Superstar Car Wash membership plan is cross-state. I'm from California and I appreciate that I could drive into a superstar car wash in Arizona. The membership is worth it even if you wash your car once a week. Since there is one located near my job I go twice a week. Happy Car Washing read more

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I just left the Marena Arizona Cortana exit location. I left without a car wash because the man would not sell me a single car wash. I am literally on camera refusing the monthly package multiple times asking for a single car wash and he literally will not sell me a single car wash Frankly, a very, very awkward situation so I ended up leaving! read more

This place clearly does not know, that no means no. I am in my 40s. Due to time and need, I have never gotten more than one carwash a month. Memberships would waste money for me, plus I dont have control when money is taken out of my account. I said no to the membership three times, and my wife interviewed and said we just want a single and he still kept on about the membership. I said one more time I will back out. He said go ahead. They would rather lose a single wash visit and push memberships. I would stay away from these places. read more

They seem to be keeping up with the maintenance of their business. Others that I have used don't.

Customer service is amazing, always happy and helpful, site is clean and welcoming All the employees are great! read more

Just wanted to update my review. I spoke with the manager of the company and had a very good conversation and resolution. I am happily back to taking my vehicle to Super Star and would gladly recommend them. The staff working at the Speedway location are delightful. Friendly, caring, and professional. My car looks great after going there. read more

Large/long driveway with multiple registers so wait times shouldn't ever be long. Al la carte washes start at $7.99 for just suds and blow dry to over $20 with various shines and wax upgrades. Interestingly they use foam "brushes" rather than the more common soft cloth strips. There's also a large, free, self-vacuuming area once you exit the carwash. They also offer unlimited monthly memberships (approximately $30 +/-) that seem pretty reasonable versus their al la carte prices. The only criticism is that the rinse and blow dry cycles cannot reach the area beneath the roof spoiler -- many/most SUVs have a small lip or spoiler that extends 4-5 inches beyond the rear roof and overhangs the rear window a bit. The staging of Super Star's rinsing jets and dryers cannot reach Any of the glass that's under that spoiler, so once you are through all the cycles and on the road, thick soapy streaks run down the entire width of the back window :-/ See pic. Otherwise it was a terrific experience. read more

Super Star Car Wash - Magnolia Ave & Speedway Blvd - Post-wash: Soapy water running down from across the entire top of my rear window (beneath the roof spoiler) - Car Wash Near Me - Tucson, Arizona

I went through the car wash. There was one girl working the lanes and she was talking to a car with guys. The other lane was blocked by a cone. She kept talking to these guys and wasn't letting anyone go through. After 13 mins of waiting, she goes to move the cone. When I told her it was about time, she refused me service for being rude. She is a chubby girl with black hair and glasses. Needless to say, I have taken my business elsewhere. She is ruining your business read more

Friendly People however..... part of the car wash scam business not telling you that their membership is charged forever on your credit card especially if your from out of state or country. I did not sign any agreement as such and will not use these services any more as a visitor. Web site has a 3 day email write back service for any problems you might have. No customer service good luck if your car is damaged! read more

My sister Mary is glad the manager helped her get sticky stickers off her windows. They sprayed her grill for bug removal. Then, she bought a membership to return... Janet read more

Nice people, good work,clean truck,looks great, didn't take very long,good price! I'll be back for sure

I just left the cortaro location very nice workers answer all my question. the wash and vacuum was awesome all the staff was friendly and we will be back read more

Where to start? The Vacuums couldn't pick up a piece of paper. Super Weak. The attendants are so pushy trying to get you to buy their monthly subscription at a self service kiosk. Mister Car Wash is bad enough but this is the worst. read more

I feel you Linda E......the same thing just happened to me!! Can't get ahold of anyone and no answer back from the email? I really like the car wash but customer service sucks!!! They sent me an email saying my card didn't go through, Declined??? What?? Money is in their especially for washing my car. Even changed my card, nothing.?? So I guess they don't want to honor the $26.95 wash for a yr. Is that it? I think so. This is my first time getting a membership to get my car washed. And sad to say the last, I'll do it myself. The only reason I got it because I'm 66yrs old and disabled. Back to the way I used to do. read more

Thank you Super Star car wash for having a team to help old people wash my car. I just got out of church and came to wash my car and the whole team was here. Lucky Ivory Gardner and Will got me through the car wash Lucky Ivory Gardner came over to show me how to vacuum use the equipment. I didn't know you had air. Manager Damon came over and told me I needed a little air and put it in for me. I'm 67 years old and I had two knee replacements but the whole team got me through. Caroline looking good and smells good. Thank you Super Star for happy Lucky Gardner put your plate in get you going and she checked on me to see if I needed any help. Then everyone showed up to teach me and help me. Amen. Thank you All Great fun happy Car Wash place to make your place. Ask for Lucky Ivory Gardner Damon Will. read more

all the workers were very nice and respectful and one worker in particular, I think her name was jordyn was very very nice to me and didn't give me a hard time with anything and went over smoothly read more

A malfunction damaged my mother's vehicle. They indicated they saw it on video and knew which brush caused the damage. After getting estimates, they refused to help. read more

What's up with the hillbilly deal of tossing the blue towels into the bins y'all are doin' Now ??? Makes y'all look lazy as hell and having the customers dig em' out to use is welp, The Lazy way , As shown below !!! They are all dry and twisted together, what,,, was folding them and lookin' like you give a shit, just too much for y'all to handle ? Start foldin' and I'll come back !!! Y'all act Hillbilly and I'll talk Hillbilly and pass right by to another wash place !! Foldin' and Stackin made y'all look like Pros, now looks like you belong on a dirt road out at the end of nowhere !!! Good Damn Luck Ya' Lazy Asses !!! read more

Super Star Car Wash - Magnolia Ave & Speedway Blvd - Lazy Hillbilly Towel thing they are doing now !!! - Car Wash Near Me - Tucson, Arizona

The manager Erika was rude, she needs to go back for Trainning, how to talk with customers and how to get the shop clean , you only can find dirty towels everywhere on speedway location, Tucson AZ read more

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the girls at the front were super sweet, but this is the second time that we've had to deal with Damian, who was very unfriendly, we were of an inconvenience for him, he wanted to chat with friends instead of help his customers. The homeless has taken all the cleaner bottles and the air hoses. I will definitely not be back to this site. read more

Automatic car washes are almost always a let down. This one did an ok job cleaning my car. There were still tons of bugs in the front of my car and dirty spots on the rear of my car (pretty much the norm for car washes). However, the provided drying and cleaning towels were an awesome touch and the vacuums were good. If you had the annual pass and lived close the price would probably be a good deal. read more

Car was washed ok but beware the attendants at the pay machine. One guy tried to charge me an upgraded service when I asked for the basic $11 wash. read more

I went into superstar car wash to get my car washed and clean. After I went through, the manager Anthony had noticed that the wash i ordered wasn't the correct one. He let me go through again and made sure that I received the correct wash. Needless to say to say that my car came out looking great!! He also recommended some different washes that I believe was a great deal. I also noticed that they had free vacuums and window cleaner. Thank you Anthony for your awesome customer service and will be returning soon!! read more

Always happy when I get my car wash at super star--car Wash E speedway the Service is always pleasant and friendly read more

Super Star Car Wash - Magnolia Ave & Speedway Blvd - Car Wash Near Me - Tucson, Arizona

Great place to wash your car good group of people that works here. One of my favorite places to wash

So glad I stopped by this car wash! Drive thru car wash. Greeted by Brandon who was friendly and professional. He informed me of the promotion and car wash list. I was happy to see lots of soapy suds and towels for your convenience. I instantly became a member! read more

Speedway location: I tried this car wash for a few months and just canceled my membership because my car wasn't getting clean, I noticed many small scratches appearing on my new car's finish, finishes dripped leaving messy streaks down the side of the car, towels not clean (leave streaks when drying and all over windows)... limited staff, often no one available at the wash and having to wait, no stocked towels, vacuums not working... it's a long list, I'm going to look elsewhere for a better car wash. read more

I was so happy when Super Star Car Wash opened up only a few miles from my house. So, I am disappointed to have to write this review. However, because of the lack of customer service and response from this business, I am left with no better option. Two weeks ago, I took my Jeep to Super Star Car Wash to be washed. Instead of a sparkly clean vehicle as expected, I left with a broken windshield, a front seat full of glass, no offers to remedy the situation, and no way to contact management. Since the incident, I have been back in to the car wash several times to attempt getting in contact with someone who can help. The employees are unable to give me a phone number because, evidently, those numbers are private. I've left my information with them several times, each time with empty promises of them getting my message to someone in upper management. There is an email address that I found online, which I have utilized multiple times now with again, zero response. We have been down to one vehicle for two weeks now. I should not have to make a claim on my own insurance! I also have video of my Jeep going through the car wash and being damaged. All I wanted was for them to take responsibility, exercise good customer service, replace my windshield and clean the interior since it's covered in broken glass. I would have preferred to handle this matter privately. However, their lack of response and communication has made that an impossible feat. What kind of business treats its customers this way, especially a new business that I'm sure would like to thrive due to word of mouth and repeat customers? I, for one, will never be a repeat customer here, and I also implor others to just go elsewhere to get their vehicles washed. It's not worth the risk to your vehicle or the headache of trying to resolve the issue and having zero success. I'm hoping to receive correspondence from them after seeing this review. Unfortunately, if this doesn't help, I will be forced to take legal action. read more

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Love this location. Chris was super helpful and amazing. He answered all the questions that I had and was very kind.

overall amazing wash the GM is really nice and the sales reps that are out in the lanes are super nice oh oh they also have free use towels and windex at all the vaccum stations I've never seen anywhere that allows you to use them just make sure to return them we wanna keep using them read more

I gave Superstar Car wash on Speedway a five star. They are very friendly helpful staff. I enjoy every time I come through. I love the towels. I love the customer service I get every time I come through. read more

The car wash did not clean my car as well as I wanted. About a month ago I took it through three times to clean it as good as I wanted.

this car wash is always filthy. There's never a time that I go there's towels thrown on the floor much trash all over The vacuums do not work. I asked to speak to a manager which this cocky girl came out and talk to me. Her name is Alexis. She walks around with an attitude like if she's in the military or something with her tight khaki pants, she's a really bad attitude. Try to ask for information about canceling my membership since she wouldn't give me the time of day to hear my complaint told me to go online and follow the directions. She's a real jerk and apparently she runs all the superstar car washes here in Tucson no wonder This is a new car wash going down so fast. I would not recommend you going here. I'm definitely going back to Mister car wash if you have any issues they're able they are able to help you out in the kind and friendly manner. Superstar giving you a stinky air freshener and a dash wipe doesn't compensate for their attitudes and they're unwilling to take their jobs seriously but what can you expect from a car wash? read more