Winston and Nick are amazing employees at super star car wash! I locked myself out of my car and they helped me re-open the door. Thank you so much for the help! They were so kind and helpful! read more

I stopped to wash my truck, even though I'm sick with bronchitis and I don't want to have a conversation. The young attendant approached and I said no thank you, I'm sick, I don't want a conversation right now. I was trying to pay for my wash and he kept asking the same question over and over. Then he started with I'm just doing my job, no need to be disrespectful. I had already asked him to back off and step away, and I said that again, and that he was the one being disrespectful when I asked him to step away and he didn't. Then he pointed to the camera and said this is all being recorded so they can see and hear me. I said good, a$$hole, let them listen to you, and drive off. I get to the wash and he's now crying to his boss and his boss says he's going to ban me from the car wash. I repeated again to him, that I was sick, and I was not going to argue with him too. He kept egging me on, and absolutely I used some very colorful language. I'll never go back to this place or ANY SUPERSTAR CAR WASH. They are more persistent than the extended car warranty people. Never again. read more

I am so sick of what feels like predatory practices for a membership, I said no thank you, no, no thanks, and no! And yet they take your card or cash and hold you up. Today I'm DONE! Today I asked the guy why do you keep talking to me and asking me questions when I told you no, I'm not interested and he said this is my job ma'am! And I said this is your job to harass people after they have already said no and he said yes and don't worry. It's all on video. And I said I don't care if it is on video this is ridiculous. I said no nicely. I said it directly. I was very clear and yet they keep on and keep on. I am a woman I am alone. I am in my 60s which makes me a senior citizen. I don't feel safe or comfortable going to ANY SUPER STAR CAR WASH anymore simply because of these harassment TACTICS that you get when you try to pay for a service that they're offering that is supposed to be self service. read more

I have several company vehicles that we take here multiple times a week. Place is great Location is super easy Staff is always friendly read more

Oh my gawd, i have never had such an insulting, rude and condescending service attendant!!! this guy insisted on steering me to a package after repeatedly telling him NO I am not interested. I take exception to his folksy jive talk, trying to make me buy a package. after telling him no many times, when i asked for help with the screens he refused. i will NEVER go back to this place! This guy was extremely rude, creepy and insulting!! read more

Never have I felt more harassed at a carwash. I am NEVER ever coming back. After the first employee was persistent but at least somewhat respectful about me not wanting to purchase a monthly subscription to their service (because I am only getting carwashes 2-3 times a year), the manager or another older employee walked up and started being aggressive and being very rude as he couldn't fathom why I wouldn't. He even scoffed at me like he didn't believe me when I told him I hand wash my car, super bizarre, weird and kind of disgusting behavior. Do not go here ever read more

This location is great to go to never any hassle . Shoutout to nick always helping me out and making sure I get a new monthly subscription.

I appreciate your response regarding your customer service and to reach out to them. Yes, I already tried that. I sent three emails nobody ever responded. read more

For years, I've had a monthly membership and was glad when this location opened as it's closer than the Crismon one to my house. Everyone is pretty friendly, and it's a decent wash for going through a carwash. I think the monthly membership is great, so I can wash weekly or more if monsoon season wreaks havoc on my car. Definitely one of the better drive thru car washes from my experience. read more

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I was going to get a single carwash when a man standing at the kiosk said I could get the whole month for $16. He never told me this was an on going program with reoccurring charges of $25 on my credit card! Why would I agree to that when I live in WI and was only in AZ for a short time?? Now, I am disputing this and getting no response. The only way to contact them is to fill out a form every time through email. It all seems like a scam. On top of that, my vehicle was never clean even after running it through twice. Most times not all of the rollers were working. read more

Very poor service from Marcus at the Ironwood location, moving onto another car wash in the area!

Stopped in for a carwash and received value as expected with the services offered. I went through the automatic carwash only, which was satisfactory. They do offer vacuums and cloths for detailing which is included in the price of your carwash. Staff was helpful when I quickly interacted with them. I used to have the monthly service but no longer do and selected a one time carwash ($11). The whole experience took less than 5 minutes and I was on my way with a fresh car! read more

A man with a beard that works there, possibly the manager, put the pressure on me to buy the package and when I said no, he accused me of being rude. because of him, I won't go back again. read more

I only come to this place once a month, but now i won't be stopping at all. I came in before work, and I always know they're going to ask about the monthly subscription, and they did. No problem with that at all, I understand the workers have to upsell it, i said no thank you and was ready to pay. The worker then tried to sell it again, i said no thank you, and told them which wash i wanted. Then a different worker, an older gentleman, asked me how often i come in and if i always get the $11 wash- to which i said yes- and he said "so how does only $9 extra monthly not make sense to you?" and i said because i would not come enough to make it worth it. He shook his head and said "whatever makes you happy i guess". I understand wanting to upsell your service and i have never had an issue with that in the past- but the workers being plain rude about me declining when im just trying to get to work really off put me. Not to mention my car has fallen off the tracks twice now while im there. I won't be returning. read more

The service and staff were amazing. Highly recommend getting your car wash here. We will be back

My neighbor has a car with very faded paint and bird poop all over it. She doesn't get out of the house much so I took her car to superstar car wash on Ironwood.... what an absolutely irritating disaster of a car wash. The worker was so determined to upsell us. That he kept hounding us to upgrade the car wash into come and get unlimited car washes and when I told him no that it was the neighbor's car. He just kept hounding. I told him know about four times and then finally said do we need to leave and then he said no I'm just doing my job. It was so incredibly rude and irritating. Do not go to this car wash!!!! read more

Well do not ever sign up on for they're automated monthly wash deal first of all they put my wrong driver's license or my wrong license of my car in and I never could use it there was no one to talk to the manager at the Ironwood and Baseline and Apache Junction facility I showed him the receipt on my credit card he still would not honor it matter fact he made me back up and get out of line there's no one you can call to cancel it long story short they kept taking it out we had to close our credit card down . I've spoke to other people who they were charging them twice a month they had the same issue no customer service no way to get out of it stay away from Superstar Car Wash . read more

First time user. I don't know it's comparison costs to other places. But what brought me in was the free vacuums and moist towels. This was a game changer for cleaning my jeep that took a couple hours. read more

Myself and another customers pulled in at 7:28 pm. The vacuum's and air was shut off. No air fresheners, he said they haven't been coming in. First of all why were the vacuum and air shut off when you don't close till eight. And as far as the air freshener, you were out of tire shine for two months which I pay four dollars a month extra for. Get your act together or close it down. There is always an issue there. read more

Shady business, do not trust these guys with your credit card. TRY GETTING A HOLD OF SOMEONE ON THE PHONE, GOOD LUCK! The only way to communicate with these clowns is thru email. I cancelled my plan 3 weeks before the upcoming month and they still charged my card. Car wash is ok for small cars but trucks are never dried in the rear. I have talked to disgruntled employees that tell me the management is terrible. They don't want to hear about issues or problems with equipment. You have options, don't trust this business. read more

One of the best car washes ever the manger was amazing and all the other employees also whould definitely come here again and tell my friend to go here for the amazing plans read more

Car wash does a pretty good job. Last 2times there were subpar. Out of towels one time and the air hose did not work on the last 2 visits. PLAN on being hassled if you don't buy their membership. read more

Jeremy is always so friendly and kind when I go through and says hi to the kids and waves at them. Love this place and they always have clean towels and vacuums that work! Great location and service! read more

Super Star Car Wash - Ironwood Dr & Baseline Rd - Vacuums and towels - Car Wash Near Me - Apache Junction, Arizona

Fast and easy! Kind employees! Good service overall! Definitely my go to car wash! It's worth the 15 per month! 100% would recommend if you are looking for an effortless car wash! read more

Shout out to Anthony!!! Thank you for explaining why my car doesn't always register in the fast pass! I love this car wash. Great location for me and Anthony was so helpful and greeted me with a smile. The best read more

We cancelled our subscription when we left Apache junction at nd of April 2024. Since the. We have been charged a monthly fee and I have contacted them numerous times to refund these charges but they keep charging me. I have not been able to telephone them. I am going to be reporting them to the better business bureau. read more

Does not rinse the suds off even though you use the rinse cycle. Should have figured that out with people hand drying their vehicles.

There seems to be a pattern here... My wife went in for a standard, one time wash and low and behold, we now somehow are signed up for a $25/month subscription. Shady business practice and a headache to rectify. I get there is probably some type of quota, but sneakily signing customers up against their will and knowledge just to meet it? Pretty pathetic. read more

The manager John was the most disrespectful person I've came across. I've been getting my car was for a year and he ran up to my car and said your car is rejected here because it's to dirty. He didn't even say hey sorry but we can't allow your car in a professional way. He blatantly said, we just cleaned our wash pits and I'm not letting your car in. You can go out the exit. read more

We have left the area and now need to cancel our unlimited plan. Having difficulty on computer and with cancellation phone number. Please give me explicit instructions on how to cancel. Edit: See below that I was able to cancel. Changing review to 5 stars. read more

very Rude employee at the entrance at this car wash @ 4:15 p.m never again will we ever come again , the lack of not even trying to be to polite, we were going to buy a member ship and he wasn't around, he came out from the back running after ,like 5-10 mins after the fact that we couldn't move forward nor reverse because we had people behind waiting in line as well.My Husband told him that we were going to buy a member ship with them but he wasn't around and he said "It is what it is " read more

Joey and Marissa are very nice and very helpful every time I come in and I just wanted to thank them for helping me getting my mebership fixed so read more

Just looked at my bank account and noticed my subscription went from 21.00 a month to 30.00 a month and there is no way I'm going to pay this price for 2 vehicle. I have a dodge truck that never cleans the tires so back window and on my Denali it does not even touch or clean the back hatch. this place is nothing but a joke. I have also noticed that the turn around on employee is out of this word. I feel sorry that this place is not able to keep good people. when I went today to ask how to cancel my memberships the young man was like I don't blame you this place is over priced (that was the look on his face) did not say it but you could see it in his eyes. I hope that everyone cancels their membership. I understand that prices are going up on things but come on a car wash suck it up and hope you loose business... read more

I've been going to this carwash since it opened and, usually, its been very good. Yesterday, though, the dryer shut off without drying the vehicle entirely, I paid for the best wash with the tire shine, and got no tire shine. Then, to add insult to injury, NOT ONE SINGLE DRYING CLOTH IN ANY OF THE BINS!!!, so i could dry my own vehicle!! Then, the end popped off the vacuum hose, so had to use the next side's. To top it all off, the price has increased! Totally unimpressed this time; i will find a new wash to use....I have gone out of my way for this one everytime; yesterday proved to be too much. read more

DO NOT USE YOUR CARD, they will sign you up for a subscription without your consent or a contract. There are countless other reviews that confirm this and it's true. I got one car wash for $10 and a month later, I get charged $25 when I EXPLICITLY told them that I do not want to sign up. Stop this SHADY BUSINESS practice because it's ruining your brand and it seems to be the leading cause of payment disputes with this company. I will never trust you guys again and don't bother responding to this review unless you plan on giving me a refund. read more

Zero stars possible ? I'll go home and wash it now . Waste of time much better ones out there , all of them read more

We stumbled upon Super Star Car Wash for their Grand Opening and they were giving free car washes which was such a sweet surprise! The afrentándote we're friendly and helpful and the car wash was so beautiful and clean! We'll definitely be back! read more

Love love love I'm on a monthly pass with Super Star and I've been a member for 2 years now and absolutely love Super Star Car Wash. I go through the wash everyday and use the vacuum services once a week. (Your vehicle is usually your second largest investment outside your house so take good care of it). Always a good wash and if it wasn't I'd just go back through again. Employees are always available to help with every aspect of the was. I have to recommend a monthly pass. You won't go wrong. read more

Abraham is always so welcoming and greets me with a smile when I go and answers any questions I have about the monthly plans. He has very good costumer service read more

I've been going here on a plan for over a year. Your employee, Hunter, is never the friendliest, which doesn't bother me as it's a 10 minute car wash. Today, Hunter crossed the line, was very rude. Stood there with a bandana on his face and refused to provide me with the items included in the wash I paid for. I sent you an email. The rest of your employees are great. One bad apple ruins it. read more