So glad I discovered these guys. I used to buy my Puff Bars and Fuze from the liquor store but…read moreafter having so many fake or dead ones, I had to find a place that actually sells legit stuff. Coworker told me about Illusions and I'll never buy from anywhere else again. Raina is usually behind the counter so it's nice seeing a regular (beautiful!) face even tho it's behind a mask. I've been in at least 30 times and she's always super friendly; asking how your day is going, and gets you in and out as fast as the credit card machine works. A++ my go to spot

Very good selection of vapes and Vape related products. Prices seem to be very reasonable compared…read moreto other Vape shops. I've gone to the staff is friendly and they offer discounts for repeat customers. I like this place.

Horrible prices and staff treats you without respect , shops gone downhill over time not worth…read moregoing here anymore the shop down the road is a lot better

I've been coming here for a long time--this was actually the first smoke shop I ever started with…read more About a month ago, I called to ask if you had the Novo 5 in stock. At the time, you didn't, so I ended up going elsewhere. Not only did the other shop have it in stock, but their prices were significantly lower and they offered more juice options at better deals. I called again today to see if you had the Novo 5 and was told you had just one left. Even though it was priced higher than other shops, I asked if you could match the lower price I'd seen elsewhere. Unfortunately, you declined. I've spent a lot of money here over the years, but the truth is there are better shops out there--ones with better prices, more inventory, and better overall value.

Awful, stale overpriced E liquid. They don't stand behind their product. I found a great company…read moreout of state of all places, thank goodness! So much for trying to support a local business.

These guys are probably the two coolest guys in the business. They have everything that you need…read morefor all your smoking needs and accessories CBD products as well. You can always count on them for having anything and everything I've been coming to this place for years They have more bongs and cigars that you could ever imagine, and they always greet you with a smile

Freaking awesome shop!! This shop has all the newest stuff - My wife and I went to SD and I needed…read moreto get new juice - forgot mine at home - Don't judge me... The shop was clean - the owner - Ben - was super helpful... He let me know about this line called Pleasure Factory by Ruthless - Its delicious - all 3 flavors - But I bought Sour Serenity - and its gonna be my new all day vape!! Keep up the great work No Butts!!!

I've been going here for over two years. Ben not only owns the shop, but he also runs it on his…read moreown. He isn't your typical cashier that will try and sell you anything to make a quick buck. He is knowledgeable and up to date on the latest and greatest for mods, kits, batteries, coils, you name it. The variety of juice, both regular and Salts, is so large that it is overwhelming when looking for a new flavor. He always has multiple coil selections in stock, and fully charged batteries when you need them the most. If you're ever in doubt, let him recommend the best. Whether it's the best juice for long coil life or the best tank for flavor and quality, Ben will know. He is the most honest person you will ever meet and puts his customers happiness before everything else. I cannot recommend this place enough.

This place is the best! Came down from NEvada and loved the service and all the options. Definitely…read morerecommend for your smoking needs. Thank you!

I've been going here since i rolled back into town. This guy has always been great and his partner…read moreon weekends is great too. They will always treat you right and I highly recommend them as they will have what you are looking for, sell it with a smile, and make you want to go back. Solid establishment!

Vape Smoke Universe consistently has one of the most diverse and well-organized selections in the…read morearea. The staff actually knows their inventory, gives real guidance instead of pushing random stuff, and remembers what regulars prefer. I come in all the time because they keep things stocked, the pricing is fair, and the team takes their time to explain differences between products without any pressure. It's a reliable spot run by people who know what they're doing.

really disappointing that they're never open on time. morena has minimal selection and new girl…read moreisn't very helpful

Took my money and then closed there doors, I will never get my juice and for sure won't get my…read moremoney back, going to contact the BBB in San Diego and also the Prosecutors office in San Diego, I would love to know how many more people are out there that they did the same thing 2? I would be willing to bet they filed bankruptcy so they don't have to pay anyone back, what the courts need to know is they sent flyers and emails out for having a big sale to lure people in and a few days later they closed their doors, so how many people placed orders and how much money did they make before they closed their doors knowing they were going to close their doors for good that alone should be against the law.

I ordered four different flavors from this place and was very excited to get them in the mail. All…read morefour flavors were big disappointments. The blue slush was over powered by menthol and hard to smoke. The Monkey jam tasted like cheap banana candy. The stripped gum flavor tasted like old juicy fruit. And the watermelon freeze was the best of the worst but I've had better watermelon juices. I payed 5 dollars for each 30ml bottle which is very cheap but i would rather pay more to get juice i can enjoy.

Love this place and it could not be more convenient when I'm at Shelter Island. The guys working…read morehave always been super helpful and friendly. Once I got over the cash thing, I am prepared and every experience is a good one. I will continue to go back. Large selection of fine cigars, humidified. Vast selection of items.

I am extremely disappointed with my recent experience at this shop. I purchased several disposable…read morevapes totaling around $100, and three of them were completely non-functional straight out of the box. When I brought the defective items back, the staff offered replacements, but strictly insisted on giving me the exact same brand and model. Knowing there was a systemic issue--having experienced the exact same manufacturing defect with this brand four months prior--I politely requested to exchange them for a different, working brand of equal value. The management flatly refused, leaving me with no viable solution and $100 worth of unusable products in the trash. A reputable business should stand behind the quality of the items they sell and offer reasonable accommodations when a customer receives defective merchandise. Refusing to allow a swap for a functioning product after multiple units fail is poor customer service. Unfortunately, I will not be returning and cannot recommend shopping here.