I have both had AYS in my home to care for a Veteran friend with PTSD and Alzheimer's and worked…read morefor them as a caregiver. My experience with them has been that they are an agency that works hard to provide quality care for their clients and treats their caregivers with respect and appreciation as well. It's got to be a challenge to keep all these constantly changing schedules covered. The two schedulers they have right now are just great, they are always appreciative. I'd recommend working for them or with them. Also their Human Resources has really been their for me with all my questions, troubles and frustrations. I'll never forget after one particularly difficult day with my client I called in upset about my pay check, I thought there had been a mistake. The owner talked with me, sympathized and listened, in the end it turned out I was mistaken and the pay check was correct, she was so kind and understanding with me that day. I recommend this agency

What a disappointment. At Your Service were wonderful 4 years ago in taking care of my uncle when…read morehe was briefly in home hospice. Clearly things have changed at the agency. Over the past 3 weeks, I've left multiple messages on their main office line to ask about getting a home care worker for my aunt. I haven't received a single call back. Thankfully, there are many other home care agencies in the area. Do yourself and your loved ones a favor, and go with another option.

Ive had to visit this location 3 or 4 times only once with an appointment. The staff was always…read morenice and helpful. I have been helped every time with a positive attitude. Sometimes the lobby is busy. The central Apra phone system & staff - that's anotber story entirely.

If I could leave less than one star, I would do so. I was hesitant to return to Apria Healthcare…read moreas a provider for my CPAP machine and supplies but did in July 2025 at the recommendation of my sleep doctor, who was ordering a new RESMED AirSense 11 CPAP machine and related supplies. I immediately became suspicious and had a sense of dread in my gut when I saw that Apria had two separate billing to my insurance company for the AirSense 11: One billing of $2565 done on 07-30-25 and a separate billing of $1465 on the same day. When I called Apria to inquire about this, they assured me that it was "normal" and that the $1465 was for the heated reservoir. I told the person that it was not possible to purchase the AirSense 11 without the heated reservoir, and again questioned the second charge. He remained resolute that the billing was correct. (I told him that this, at the very least, bordered on insurance fraud). Fast forward to today. I turned 65 in December and am now on MediCare. I provided Apria with all of the updated insurance information, and was told that in January, new mask, heated hose, and other supplies would be sent to me. Nothing had arrived by mid-February, so I called Apria. A rep on the phone took an order for the needed supplies. A few days later, an automated voicemail from Apria said they did not have all of the documentation they needed, and the order was canceled. It turned out that with the new insurance, that I needed a face-to-face appointment with the sleep doc. We had the appointment and the documentation was sent to Apria. Because the order had been canceled, I had to call back in to request the supplies again. I did so, and again, an automated voicemail from Apria saying the order had been canceled because they did not have the needed documentation. Meanwhile, every month I am getting a bill from Apria for $6.36. I have paid it each month, and it shows zero balance. The rep on the phone cannot explain what it is for. Today is March 30, 2026. I call the Santa Rosa location again and get a call back from somebody who sounds like they are in a call center in the Phillipines. They are of no help, and cannot transfer me to a supervisor. As of today, I am DONE with Apria Healthcare and have asked my doctor to order my supplies from another provider. I plan on reporting the sketchy billing practice from July to the California Department of Insurance for investigation. Stay away from Apria Healthcare! God forbid if I were a patient that needed oxygen to stay alive! I would be dead!

Visiting Angels goes above and beyond to be there for families in their time of need. During…read moredifficult times I found Visiting Angles to be calm and caring and answered any questions about personal care with knowledge. It can be scary to invite strangers into your home but The caregivers of Visiting Angels quickly become friends that feel like family. They really care about their clients

Visiting Angels was so great to have when our parents needed that extra help at home. Both of our…read moreparents were I need of getting up and ready in the morning and getting ready for bed with meals each evening. The caregivers were very sweet. Thank you.

As a community partner, I have truly enjoyed working with Katie. Katie is an incredible resource…read moreand someone I know I can count on whenever support is needed. She genuinely cares about finding the right solutions and always takes the time to understand each unique situation. One thing that really stands out is Homeinstead's knowledge of care management and the wealth of resources they bring to our community. Katie and her team consistently go above and beyond to be helpful. I especially appreciate how Katie has partnered with me to collaborate on solutions for the people we serve. She is responsive, compassionate, and always willing to work together to ensure the population we serve has the resources they deserve. If you're looking for a trusted home care partner with a heart for serving others, I highly recommend Katie and Home Instead. They are an invaluable resource to our community.

I have the pleasure of working for this extraordinary Company. The are compassionate, caring, and…read moretruly have the client as well as the caregivers best interests at heart. They are always there to support everyone. It is not just a job, it is providing a loving and supportive atmosphere. If my parents were still alive I would not hesitate to refer them. I cannot say enough about everyone that works for them.

If you're looking for a place, you found it. Our family cannot explain how much we appreciate this…read moreplace. Beautiful and the staff are AMAZING. Sooooo caring. They took care of our mom like she was their own mother. They made her feel loved and comforted, and always took extra time to just visit with her. Our family cannot think this facility enough for all the love and care they gave our mom. We highly recommend this place to anyone. If we could give 10 stars, we would.

Chancellor Place in Windsor was such a beautiful place for my father in his last days. All of the…read morestaff were very attentive and compassionate and always asked me if there was anything that they could do for my father while he was there for 5 months. There is a beautiful garden area in back and the food was very good. When my father was declining rapidly they were always there for me. When I was leaving with him after his death the whole staff stood in a double line and they all placed lilies on him and gave me hugs. They all said they would miss him and I know they were sincere. I would highly recommend Chancellor Place to anyone seeking an assisted living facility for their loved ones. I will always be grateful for the care they provided my father for his recent final days!

I can't say enough about the great care my mom received from her caregivers at Right at Home. When…read moreshe recently was hospitalized her caregivers Marie, Kim and Luis all came to visit her along with Carol Brohmer. I know my mom loves her caregivers like they are part of our family. Kathie Monozon

Right at Home has been VERY helpful for us and my 89y.o. legally blind mom who is living in our…read moreattached granny unit. Mom was quite reticent about starting any type of home health but Right at Home has been there for us when we need them and then some! The staff is all very caring and patient. They have flexible scheduling and only a 4hr minimum when they do come for a visit which is great. No weekly or monthly minimums which was very helpful for us. I can highly recommend Right at Home.

I just had the best experience with this company. My mom needed a Caregiver and Fijian caregivers…read moreresponded right away. The window of time to meet them was short, but they showed up when I asked them to (driving from quite a distance.) It turns out my mom will go into assisted-living for a little while and they will help us more when she gets out. Their warmth and understanding made this difficult process so much easier. It's so important to be kind in this business because It's hard to put your loved one in someone else's care. They knew how to respond to my Mom and be patient (she likes telling long stories) I highly recommend this team and I look forward to working with them when my Mom is cleared to go home.

Very disappointed in this company. I stopped in to see about their services. Explained what I…read moreneeded and how often. They said they could do all things requested. They told me their rate and agreed to call me later that day to confirm their visit for the following day. We received no call and no visit. My brother then went by to ask why no one had called or shown up, they said they only wanted bigger jobs. Not just baths and help with laundry and linens. Well thanks for letting us know about your change of heart, very professional of you. Don't know what changed form one day to the next, but this is not a very good way to conduct business.

If you ever need gentle, caring caregivers, this is the place to call. They take the time to review…read moreevery caregiver to make sure that they are well skilled, and orient them with a staff of senior, experienced caregivers, and nurses. The owner oversees care of every client and makes sure that the family is a part of every decision make on behalf of the client being cared for. There is a reason that this agency has been a vital part of Sonoma County for 21 yrs, they care, and know what they are doing. If you need an agency that cares for client, family and also their employees, then this needs to be your 1st and last phone call.

I have never met a nastier chilling piece of work then the intake women from At Home Nursing…read more Before she left our home in Santa Rosa she promised to send someone the next morning, Nobody came and nobody called. Several years ago I met several nurses who worked for At Home Nursing for a short time. They were wonderful people, however, they also strongly disliked and avoided this same women whenever possible. Why would any owner hire such a person to represent them in public especially to struggling family members.