My new number 1 car shop! Not that I buy too many accessories or things for me car, but I have had…read morea few bad experiences with customer service at some other ones nearby. The newish shop is large, cool, bright, 2 storey and has heaps of variety and nice easy displays. I went here looking for a headlight bulb A couple of months ago. And the guy who helped me was lovely, he asked what car I had, found the correct light for me for the cheapest price and popped the sale through, all without me having to leave the front counter. Then the best bit- he asked if I wanted him to put it in for me?! Umm, yesss! I popped the hood, he did the rest! Doesn't get much better than that.

These guys were excellent. Very professional, courteous and took the time to sit down and go…read morethrough what was needed to get my car set up with a new stereo. They weren't out to flog off expensive models or sell me something I didn't need. They helped me understand. They booked me in and competed the job well inside their specified time frame. I'll be going back for my wife's car to be fitted very soon.

Every girl needs a good mechanic, one she can trust and won't take her for a ride. On that note, I…read moream very fortunate to have found Steve, the owner behind Jarrod Auto Service. Recommended from a friend who's used his services for over 20 years, Steve comes highly recommended. I've never met a mechanic who is so accomodating and helpful and will even offer you installments in finalising your service payments. I onced needed to find out how much it would cost to change my time belt and the works. He gave me a thorough break down of cost, detailed work to be done and even quoted where he would get the second hand parts from. Brilliant...in so many ways! With a good small team, showing excellent customer service and always providing service with a smile, I highly recommend Steve and his excellent staff.

OK, firstly don't even worry about the website. It's basically 2 images showing you how to get to…read morethe place. I could have knocked up something more imaginative in my sleep. Anyway, that's not why you go to a mechanic is it? Still, they could have put something on their about services they offer maybe? It could be a work in progress... I can't claim to have bought my own car to this place, but I did come with a friend who had a problem with his engine. It was making a bit of a clicking noise which sounded a bit worrying. Anyway, the guy who served us was really friendly and got to the problem rather quickly. He took a quick look, found the problem then and there, fixed it and didn't make us feel stupid. Works for me!!

Great Mechanic. Always explains what is going on and what will need doing in the future…read more Doesn't treat you like a dumb female. Pricing half that of a dealership and you know they are being honest not trying to just up sell.

As a young woman who knows absolutely nothing about cars (and I mean nothing, I tried telling my…read morefriend he drove a 'V6') I was really impressed with the staff at Australian Motors. I dropped my car off on the way to work, pre-coffee and therefore pre-lovely, but I must say despite the incredibly early hour the people were professional and kind. I got a call at work a few hours later telling me that my wheels were a little worn and would i want a wheel alignment that would cost an extra $77. I said yes and was impressed that they not only called to ask (my poor historic cars have been places where they don't ask and you pick up your car with an incredible bill attached) but that they told me how much more it would cost. I had arranged to pick her up at 3.30pm but as always life got in the way of my plans and I called to ask if I could pick her up later. The man I spoke to was very obliging and informed me that they're open until 6pm (fab!!) When i finally picked her up, a member of staff took me through everything they did and then took me out to the car to show me signs to look out for on my wheels to know when they need to be replaced. Overall it was a very female friendly, efficient and thorough place to take a car for its yearly service. I couldn't commend the staff more and will definitely be back.

'Buyer beware' New Mazda 3 purchased and returned for full refund due to dealership trying to sell…read moredemonstrator as a new car, substandard paint finish and scratched internal panels evident. Dealership given opportunity to repair damage however dealership tried to cover up damage rather than do job right. Sales rep was was helpful throughout but let down by approach and attitude of the sales manager. New Mitsubishi Outlander purchase did not have full discloser on new car being sold as demonstrator. At the time the contract for šale was due to be issued the sales manager (with poor and unprofessional attitude) confirmed that the car will be sold as a demonstrator (5 km on odometer) and warranty has begun 31.08.18 (5 weeks ago) but not registered, 'take it or leave it' approach. On four previous occassions new cars have either been referred or purchased directly with no referral program extended... again 'buyer beware'

I have been going to this auto shop for almost five years. Though the gentlemen who run the shop…read moreare men of few words, they are always friendly and respectful and take the time to explain what is and isn't wrong with the car. They are well-priced and I've never had an issue with any extra charges or sneaky additions to the bill, plus they will call my mobile to let me know if anything major needs to be done, give me an estimated cost, and ask if it's ok to proceed. They are also careful to let me know if and when I can expect charges to come up in the future, ie. "Your tires are wearing down, you might need to think about new ones in six months or so", etc. They keep excellent records of my vehicle and always recognise me when I call, if not by name, then when I mention the year and make of my car. Highly recommended!

Terrible. Will never go there again. They ripped me off over and over again. Instead of properly…read morediagnosing a problem they would guess what was wrong only to find that the problem was still there after they were supposed to have fixed the problem. $1,000 here $1,000 there and the problem still remains. Water pump they installed failed after 18 months. Starter motor they installed failed after 11 months. Nearly $1,000 spent on guessing what my fuel delivery problem was and the problem still remains. The one that takes the cake is when they said I needed new bushes. A grinding noise was coming from the left hand wheel but they insisted it was the front end bushes. $600 later the grinding noise was still there. I was furious and when I confronted them about it their response was, "The bushes needed to be replaced anyway". They said the grinding noise could be the left drive shaft so they replaced that. $500 later the grinding noise was still there. They then said they would get to the bottom of this problem at NO COST TO ME!!! When I got my car back they had replaced the drive shaft AGAIN then blamed my car for the problem. They said "It was the cars fault. It was 1mm out and we had to custom make a drive shaft to fit" I have heard some porkies in my time but that outright lie took the cake. Because they said it was the cars fault, they said it wasn't covered by a warranty so they charged me for the repair, costing me another $500. They also replaced one engine mount without telling me first. Lucky they allow part payments because I refuse to pay the amount owing. Now they have the cheek to threaten to hand the debt over to a debt collector. I am now in the process of making a formal complaint to the RAA. If that gets no result then I will take it further until I get justice. Be warned about this mob. They come across as caring and genuine but they are far from it. Oh yeah and that was just my car. They also ripped off my son and my friend. They installed a new alternator in my sons car and when that failed about 3 months later they blamed his stereo system and sub for the part failure and refused to repair it under warranty. Another repair they did resulted in my sons car breaking down the next day. It turns out they forgot to put the air cleaner back on. That made my son half hour late for work that morning. They also replaced his radiator with a so called new one. It failed within 1 month. They couldn't come up with a believable excuse so they had to replace it free of charge. There are many other things that went wrong with our cars thanks to them, too many to remember.

I recently started looking for a new mechanic after an unexpectedly high service bill ($779.00 for…read morea service) from my dealership. The itemised bill I received from the dealership was vague and confusing. I decided to look for a more affordable establishment and one closer to home. But this review is not about the dealership this review is about Adelaide Exclusive Mechanical. I found the staff at AEM to be friendly, knowledgeable and helpful. Steve was great in handling my enquiry and although I am a lay-man, spoke to me on level, not down to me. Jeff had even worked at (the dealership) for 20 years and was familiar with my type of car. The result is that I've had my issue fixed for less than I was quoted for a diagnosis of the issue. I am very satisfied with the service I received from here and I will do business here again.

I have been using Adelaide Exclusive Mechanical since I bought my first BMW fourteen years ago.read more

Hills Automan / Parts 4 Automotive is truly a gem! I've been searching for a few parts for my…read morecar,that weren't ging to break the bank. After getting the runaround from multiple places, I decided to give them a try. Dave and the team went above and beyond to source exactly what I needed, even parts that I thought were impossible to find. Their pricing is fair and transparent, which is a huge relief in an industry where prices can vary wildly. Plus, the customer service is fantastic--friendly, and knowledgeable. The store owner, Dave really knows his stuff and is also a qualified technician with over 30 years under the bonnet. If they don't have it - they'll get it!.... is the store motto. Highly recommend to anyone looking for quality parts and outstanding service! 5 stars all the way!! Do yourself a favor and pop into their store in Hahndorf.

Okay, Missy Kim, the family Getz, needed new tires. I called and described what I wanted-3 tires…read moreexactly like the spare in my boot. The fellow on the phone checked and said he could have them in the store when they opened the next day. I made an appointment for 9:30 and showed up the next morning. As I walked in, the guy behind the counter said, "John?" "Wow," I thought. "These guys know how to run a business." We quickly sorted through the "extras." I was offered a wheel alignment, which I didn't think I needed at this point. No worries and none of the high pressure BS that sometimes happens. Just a plain simple, "OK, we'll get right on it if you want to have a seat in our lounge. I declined and said I was going out for Brekkie and would be back at noon. I returned at noon, car done, everything perfect and.....the tires were $ 7 cheaper per tire than the best price I had been given by the tire store where I had bought my original tire that was in the boot. I was happy! So, great service, great prices, quality work. I'll be back in 40,000k when I am ready for my next set of tires.

Very, very impressed! Not only were they spot on for price (without having to haggle) but the tyres…read moreI wanted were in stock and the service was professional, knowledgeable, friendly and prompt. They even offer a free rotation and check of the alignment and balancing at 3 months.