I picked this place based on the good reviews on google map. It's great that some people have had…read moregood experiences with them but mine was different: Our project was to remove water-damaged flooring and install new double-glued down hardwood in a two-bedroom condo apartment. The contractor they sent to complete the job was horrible. The final flooring that he rushed to deliver has so many bumps, gaps and glue marks everywhere. Of course, I contacted the company to see if the fix them. The owner, Aftab, showed up at our apartment himself. At first, he denied the bumps and glue marks but then agreed to fix one bump only. He left a glue remover and filler for us to remove glue marks and fill the gaps ourselves (how professional!) The area that they fixed became even worse than before. They visited two more times but couldn't make it any better. The last contractor told me that the first installer haven't done a good job leveling the concrete under. As a matter of fact, he had used a scraper to remove the old flooring and damaged the concrete and instead of using a self-lever before installing new flooring, he used cement to patch the damaged spots. Anyhow, we never paid the remaining 10% set aside for satisfaction but the damage to our apartment is well beyond that. We need to re-do the whole thing. I'm going to follow up the case in Ontario's small claim court and I know it is going to take a lot of my time but that's the path I have chosen. Do yourself a favor and stay away from them, if you can. Or if you want to work with them, ask them to show you our apartment on Bayview and Sheppard (St. Gabriel Village buildings). You're always welcome to my home to see it for yourself.

Very kind owner and salesperson. Easy to work with. Have the craft engineered floor product which…read morehas a very nice finish.

I do not recommend this store. I've made multiple purchases from A-OK Bathroom and Tile, and…read moreunfortunately, each experience has led to disappointment. It began with bathroom faucets that started leaking shortly after installation due to faulty cartridges. Most recently, I purchased a modern thermostatic shower system, which arrived missing a crucial support bracket. Even more concerning, the cartridge inside the system is also defective--hot water stops after about 15 minutes and doesn't return. Communicating with the store has been extremely difficult. There also seems to be a lack of product knowledge--staff were unfamiliar with what a cartridge was or how to replace one. I eventually had to find a photo online just to explain what I was referring to. After that, I was told a replacement would be ordered from their supplier and to follow up in a couple of weeks. When I followed up (both by phone and text), I was told the store owner would come to my home to inspect the issue--despite not being a licensed plumber. That visit never happened. I was then asked to visit the store in person, where I was offered a replacement shower system that I had already seen lying around the store weeks prior. It had no packaging and visible scratches, yet I was told it was brand new. After driving twice from Pickering to Markham, I was still left without the missing support bracket. Despite multiple follow-ups, I was eventually told the part was no longer available--even though the same shower system is still being sold in-store. This business has been unreliable, unhelpful, and difficult to work with. The customer service is lacking, and the quality of products is questionable. It was pricey to have the shower unit installed by a contractor and now, I will have to pay hundreds more to have a plumber install the replacement, which I'm not certain if it will work any better than the first. I would strongly advise others to look elsewhere for bathroom fixtures and supplies.

Prices here are extremely reasonable. Better quality and cheaper in price than Home Depot. They…read morehave good variety and happy with the look of my bathroom. Pickup service was very fast and there were no issues returning extra boxes for refund. Highly recommend !

I really wanted to like this store located on Merton St. in Toronto. It's a small business with…read moremuch of their products made in Canada. Customer service however was very much lacking. Mistakes were made and they refused to honour sale prices. The staff I dealt with also did not seem overly concerned that the mistakes were on their end. Will not be returning, unfortunately.

I recently bought a slipcovered sofa and three chairs from Hauser (their store on Merton Street)…read more The store itself is lovely, the staff friendly and very helpful. In the showroom they have a wide assortment of beautiful sofas and chairs set up as well as home accessories. There were many choices of fabrics to choose from which I appreciated as I had a certain scheme in mind and I had no problem whatsoever finding the colour and fabric I was looking for. If you have never bought slipcovered furniture before I suggest you give it some serious thought. I would never go back to buying any type of sofa or chair that isn't slipcovered. It takes a lot of worry out of preserving your furniture because all you have to do is remove the slipcover and wash it or have it dry-cleaned, when necessary. I am particular about my furniture and I am just so pleased with slipcovered furniture and especially Hauser's. Not to mention you can buy extra slipcovers in a different colour if you want to change the look depending on the season, if that's something you would like to have the option for. I really did my homework before I went to Hauser. Their choice of styles, the quality and the pricing were all the reasons why I decided to purchase my furniture at Hauser. I didn't have time to check out their other line of furniture (that isn't slipcovered) that is from Italy, although I did look at the furniture on the internet and it looks lovely. They also have a huge selection of outdoor furniture and accessories that appears to be very popular. I would highly recommend Hauser if you are looking for superior quality slipcovered furniture..there is not a better place in Toronto in my opinion. Thanks for reading my review!

We purchased a Viking hot tub two years ago from Seaway Markham and have had a great experience…read morethroughout! Would highly recommend them!

WARNING - STAY AWAY FROM BEACHCOMBER AND SEAWAY POOLS…read more UPDATE - Hush-pump replacement, which took two weeks, was a customer-service (CS) disaster. Poor coordination, non-existent proactive CS communications and general bad attitude from front-line staff. Service Technician showed up (unannounced) with no details other that to check the system. The issue was already clearly identified, part had been ordered, but tech could not get any details. Tech went to Markham Office and was told part was still pending. Tech went home, only to be called back hours later when they found the part, and was told it needed to be replaced that day. Tech did not live locally. Service Technician was clearly abused/overworked and frustrated with service management, or lack thereof. Sounds familiar. Subsequently, had to eventually drain fouled water and refill tub when temp warmed enough. Breaker immediately started tripping. Now temps -8, -9 and -13 overnight with only cold water in tub. Urgent-service date was now a week away. Told to put a heater into pump area and pour hot water in tub if freezing. Follow up with Customer Service at both Beachcomber and Seaway was indifferent. When pushed, Beachcomber continued to make excuses, but eventually offered an alternate service company. Caveat emptor. You have been warned!

I've been using Poolmaster to maintain my pool weekly for the past 2 years. Talon has been great…read moreand all of the staff I've met have been professional and very friendly. They take the time to answer any questions I might have, and I haven't had any issues with my pool at all since they started servicing it. Highly recommend!

They fixed my Polaris for $130 and the wheel has come off twice in the last week. I don't think it…read morewas a good repair. They are busy and look disorganized. Pool supplies everywhere.

What a beautiful store and the staff at Bonavista was fantastic! Great selection of not only pools…read morebut outdoor furniture, fireplaces, and tons of outdoor living ideas. The Bonavista team really helped us understand our options and they took their time with us to make sure we had all of our questions answered. Jennifer provided us with excellent and informative advice.We ended up ordering a complete entertainment sectional to go with our new salt water hot tub.

rob at BonaVista was a great help in determining what hot tub would fit our preference and we went…read morewith them as the manufacturer is a Canadian operation and the quality was excellent. I also really liked the range of fittings and styles. My husband is very tall and I am average so needed a hot tub that would fit us both and found the perfect one. We had delays in delivery mainly due to Covid impacts in supply chain but now we have it and enjoy daily. The staff continue to help post sale with an questions and do free water testing which have found helpful as you learn how to balance. Would definitely recommend BonaVista for hot tub purchasers.

Lady there knew her products and unlike Home Depot or Home reno. Walked with us to products instead…read moreof just pointing

Good selection of products , reasonable prices. Found vanity…read moretop I liked. Now the problem is getting it delivered to the store so I can pick it up . Been given the run around as to when its arriving . Due to covid there trucks come in from Montreal every two weeks on Friday , it didn't come the the first delivery or two weeks later no show even though there were 250 in warehouse and they were guaranteeing it was coming in. Well six later I'm still waiting. Yes i know that all cases are different but this is mine

This is actually a small hardware store as far as hardware stores are concerned, however, they have…read moresuch a wide selection of products. Every time I have visited, there is always a version of the product I am looking for, only a couple of times I did not like the version of the product they had and I ended up buying it elsewhere. Also you cannot beat the prices, they are a great deal! I have really liked having this hardware close by, as I like to be handy and hands only with all my household chores. This place has made it possible for me to complete quite a few projects around my home. This is always the first place I visit when I need something for a project I am working on and they usually have what I need! The staff here is mostly just one person, I think I have seen someone in the back working. But the guy is really friendly, knowledgeable and he demonstrates that knowledge when recommending tools and products. what more can you ask of your local family owned hardware store - friendly and knowledgeable! Works for me.