I've been to this salon a few times and had great service when I booked with Aj, but this time I…read moredecided to try someone new since Aj's prices went up and I couldn't afford her. I went mainly for a new style and some help with my bangs. I had gotten my bangs cut by a different stylist at another salon and they weren't what I asked for, so I wanted some help from the salon I thought I could trust. First, when I got my hair washed I was expecting the full service, like a hair mask and hand massage, but for some reason I didn't get that. Second, I asked for a shag cut with lots of layers in the back and my baby bangs to be fixed and styled differently. What I got was uneven bangs and long layers. My stylist didn't know how to help me fix my bangs and repeatedly tried to style them, but I still left with my bangs sticking up and super choppy like my 4 year old sister cut my bangs. Instead of experimenting on my hair, I would've been much happier if my stylist told me she can't achieve the style I wanted. After, I was embarrassed so I just paid and left hiding my bangs. When I got home sobbing, my mom called the salon asking if I could get my service refunded. They called back saying that I could only get $20 back. They also mentioned that I was the one that came in with uneven bangs. We are very disappointed with how this salon manages these complaints because we at least expected them to offer to fix what was done to my bangs. I came to get my hair cut to boost my confidence, but I left feeling even worse than I did before. Me and my family will not be returning to this salon. Edit: after this review, I got a full refund and was offered a chance to get my hair fixed.

Highlights, cut and styled. Excellent and care about you! Jeffrey is outstanding. You will be…read morespoiled

With many years as an Avada Color Professional, Danelle is an expert color chemist. Look no…read morefurther, this is your forever hair care professional. Scroll no further, she "is" amazing!

I recently had change hair dressers due to my regular girl getting another job. I went yesterday…read moreand used Sara. She is absolutely fabulous. I was very satisfied with my hair color,cut and blow dry. I definitely recommend using her. I know I will.

I've been going here for 5 years, and Betzy has always been so sweet and is extremely talented with…read moregetting my hair to look beautiful I have never have any complaints. I 100% recommend.

I went to this salon for a trim and came out with my hair completely burnt and heat damage! I've…read morewashed my hair twice in less than one week since getting my hair done and I'm still not able to get rid of the burnt smell. I would not recommend this salon to anyone!

From the moment you enter, be prepared to relax and get the best haircut/color/highlights one could…read morefind! The attention here is on the customer and I've had a really hard time finding someone to listen to my needs with my hair but now I would never go elsewhere! Although it's always bustling, they never make me wait and the whole salon seems to run very smoothly! Another thing I like is that the salon is very well staffed with a wonderful receptionist, assistants that wash your hair with massage. I highly recommend this salon!

They are crooks. My wife called ahead of time to find out what they charge for the services she…read morewanted and they quoted her $65.00 which seemed reasonable. After she had her hair done they told her that the charge was $100.00 which she had to pay since the service was already performed. This is what is called bait and switch. Customer beware. Will never visit again.

I have a friend who said that Ping was a fantastic stylist and she is! The experience was top…read morenotch. I was in and out of there in a very timely manner. I love my cut and will return. I definitely recommend!

Walkins are most certainly NOT welcomed. Arrogant snobby millennials…read more I walked in at 6:30. They close at 7. "Nope, we close at 7 and everyone it booked up" (parking lot is empty) Appropriate response: "I'm sorry, we close at 7. Can we book an appointment for you tomorrow?"

I am amazed that not 1 but 2 licensed cosmetology could not do a pixie cut. I took my mother there…read moreyesterday to have her hair cut, while the staff were very sweet and kind they can't do a cut they should have done in school. My mother was very unhappy but said nothing. She has had cancer treatments and was looking forward to some pampering. I am a former cosmetologist and could have done her hair but she wanted the salon treatment. Now, I am cutting her hair the way she wanted. I also witnessed a sweet girl Donate her hair and the stylist who cut her hair had to get help to cut it into a standard bob.. What the heck...super cuts could do better.

I have been coming to this salon for years. Best salon hands down! Super clean! Highly recommend!read more

Went in on Wednesday as a walk-in. Busy location…read more They said they could book me for a hair cut on Thursday. 1100. This was a pre surgery gift to myself. Surgery Friday. Came back 1100. Thursday. Sign said open. Store was locked. Empty. I sat on a bench and waiting a half hour. No one showed up. Called another location. They said the general man aged for that location was on vacation and they didn't know what was going on. Was told I'd get a call back. No call. I'm big on people keeping their word. Understand things happen. At least put a sign on the door or tell another location what's up.

I've been coming here on and off for 20 years when they were under different names, every time I…read morecome in there's different staff so I stopped coming because I always got less than par hair cuts. I decided to give them another chance since my wife was getting her mani-pedi in the same plaza. I'm glad I came in, the stylist who cut my hair - Shannon - is awesome! She's only been there a few months and hopefully they can hold onto her. Shannon is very serious about her job and has great skills, she could be at a more exclusive salon making alot of money. I explained to her how I would like my hair done and she beat all of my expectations. If she's there I will definitely return, she knows what she's doing, she knew how to make my haircut look the way I wanted and took the time to do it right. She's very professional and has a great personality, also. Will return if she's there or will go wherever she goes to get my hair cut. This place was at best a 2 or 3 star before Shannon, but I'm giving a 5 star based on her skills and customer service. Update today 14 Oct 2017: I've now come back for the 3rd time for Shannon to cut my hair. Excellent job every time. My wife usually goes to 313 in Marietta to get her hair done, now she's coming to have Shannon cut her hair also, which is HUGE since she's very picky about her hair cuts.

This is not only my first time but also the salon's first review. I made a same day hair…read moreappointment for a relaxer. I was greeted as soon as I walked in and the stylist was really nice. She based the edges around my head but didn't based my entire scalp. I was nervous I might burn but.... I didn't!!! She worked that relaxer in my hair and throughout. She led me to the most comfortable shampoo chair. It is already leaned back into the sink, which as a customer I am very grateful for. She SCRUBBED my scalp and Lord Jesus, it felt good!!! I was in heaven. I asked for a simple flat iron style and she delivered. My ONLY complaint is that she trimmed my hair without asking if I wanted a trim or was ready to pay extra for it. I didn't find out it was an extra fee until my total came to $60. So while I am very happy with my outcome, that is something that I am not too happy. However, I would go back and be VERY clear on what the charges are for my services. For those in Paulding County, this is a great Salon to try out and see if you like it.

If I could give less that one star I would. One thing I cannot stand is making an appointment and…read morenot being seen anywhere near my appointment time. My time is just as valuable as any service provider. I checked out the reviews on yelp and came by on Wednesday to make an appointment for Saturday. Showed up on Saturday 10 minutes before my scheduled appointment time and there are two stylists, two clients in the chair and two clients under the dryer. No way they're going to get to me any time soon so I may as well take my money elsewhere. Waited until 3:00 before I walked out. Had to come back and edit my review. After I walked out and got into my car they stylist who scheduled my appointment came out to ask me if I was leaving and I said yes. She said she was finishing up and wanted to known why I would leave as she was finishing. I told her that my appointment was at 2:30 and she said "but it's a salon on a Saturday." So I guess I shouldn't even bother to make an appointment because I should expect to wait since it's a salon in a Saturday? But I bet if I showed up 30 minutes late it would be a different story.