This is a great store I have come here a couple of times but this experience wasn't a great one. I think the lady didn't get enough information before starting and didn't accommodate my request. I sincerely felt like she was judging me when I requested for some shorter bangs in the front. I understand it may not have been a conservative approach to request for that, but I have gotten the same style done before and everyone has been nothing but excited about it and tried to make it work. I only had a small request about some drama in the front to go along with some layers all over. I also wish she hadn't cut off so much of my hair length. I want to emphasise that the haircut wasn't bad but it wasn't exactly how I wanted. I wish more of my wishes were asked before starting the haircut and it doesn't hurt to be accepting and pleasant to the customer's choices rather than having an attitude.i also requested for a before and after pictures but that also wasn't taken very nice. read more

Supercuts - Hair Salons Near Me - Branford, Connecticut

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This place is an absolute waste of time! It is supposed to be a walk in salon. They sit there with two customers in the shop and say they cannot accept any more customers. They claim to be by appointment only...Go to Guilford. It is a five minute drive and they accept walk ins! read more

Sandy did a cut , color and blowout with Style. Love the cut and color . She did a great job ! Nice chatting with her and Tracy . Great job , Bonnie read more

Our appointment was for 11am, but we weren't seen until at least 11:25 which warrants the one star less. Stephanie was awesome. She was kind, gentile and interactive with our 2.5 year old who typically hates hairs, but sat like an angel for her! read more

I've had mediocre luck there, but when they do have good people I'm really happy. The ownership sounds kinda like a nightmare. And there cashless. Which is not only insane, I'm pretty sure it's illegal read more

Renee did my hair a few weeks ago and did a great job. Every stylist in Branford has been excellent!

Just had a haircut there a day ago. It's as if the barber or stylist DID NOT listen to me at all. She just cut my hair as if I was talking to the wall! She chopped my hair like I was a convict! Do not recommend at all! Just terrible! read more

The only place in Branford that can cut my type of hair. The service was fast and efficient. People in there are very friendly. I will go there again. read more

Booked online and it was about a 30 minute wait. Given its proximity, you can kill time in kohl's or big y. Service was courteous and friendly. Place was clean and tools were sterilized before use read more

I made an appointment online this evening for this location. For just a cut. it gave me multiple time options and I selected 7:05. I showed up at 7:05 to the door being locked and the woman inside yelling to me that they're closed. I said I made an appointment and she just shrugged her shoulders and said sorry. why have a way to make an appointment online, with times to pick from just to close before the last appointment?? I even got a text verifying my appointment 5 min prior. terrible customer service. read more

Sway just cut me and my little one's hair and he did an AMAZING job! I was beginning to think my hair was hopeless, But he brought it back to life and I couldn't be happier! It hasn't looked this good in years. He completely transformed my fine, thin overprocessed hair. It looks and feels amazing. Sway cut off my little one's ponytail so she could donate it, and left her with the cutest most gorgeous bob! I was worried what would be left after the 10" were gone but he took what was left and left her stylin'!! She hasn't stopped looking in the mirror and is already asking me to make sure he cuts her hair from now on (I agree!!) We checked in online and so there was barely a wait, and the customer service, and conversation were great! Everyone was super nice, and the atmosphere is comfortable and friendly. Sway had so much patience with my antsy little one, and she thought he was the coolest :) We will definitely be coming back to see him for our next cuts! read more

Supercuts - Thank you Sway for making her donation to Locks for Love possible! - Hair Salons Near Me - Branford, Connecticut

Im sure they cut hair good but the place is super unwelcoming. Cold and uncomfortable feeling from the staff.

My regular salon was closed so I thought I'd take a chance on Supercuts! I was very pleased with Stephanie who listened and cut my hair just as I asked!! Best cut Ive had in a long time!! Only gave a 4 star rating because she wasn't fully vaccinated yet!!! read more

I have been going to Supercuts Branford and I am always really happy. Everyone is pleasant and Jenna not only does a great job but Is friendly and professional. They are doing great during this difficult time. From Mike the Cowboy fan read more

Great staff , friendly and great price, no wait time. Recieved the style that I was looking for.

I have been going to Supercuts in Branford for many years. I had a bad experience a few weeks ago and didn't get my cut. I had called ahead and was given a time. When I got there the woman who addressed me rude and dismissive of what I was saying. She didn't listen to me and just told me to sit down and wait. Certainly the opposite of welcoming and caring so I left. I decided to try again and thankfully Linda was there who has been with the salon for a long time. She then gave me an awesome haircut!!! I appreciate that she took the time to listen to me about what happened with another employee and be understanding and kind about it. The two employees were on completely different spectrums of customer care and service. I hope the owner sees this and commends Linda and offers some serious customer care training to the other employee. People have a choice and won't keep coming when an employee is rude. They should all be held to the level of customer care that Linda an Paula provide. If they do that, my next review should be 5 star read more

It's Supercuts, what are you expecting? Not a salon, go here for the basic cut. My boyfriend likes it here, but he's simple. Get a hot towel afterwards for clean up. Friendly service. It's in the Big Y/ Kohls shopping center, hidden in the back corner. They also offer military discounts. read more

Linda is a gifted haircutter. I am so fortunate to have found her. Linda is talent plus taste. Thank you Linda for making my Wife fall head over heels in love again. read more

Went in for a haircut because the salon I usually use was closed and I have an important event tomorrow. I told the hairdresser exactly what I wanted, even showed her a photo. I clearly said, "Please don't cut my bangs, I like them where they are." She proceeded to cut an inch off my bangs while talking to a co-worker. I'm giving this cut two stars because although it does look okay, it's not what I wanted, and not what I asked for. read more

I've always feared Supercuts for one reason. It's cheap. It's too cheap. With $10-$15 haircuts, how can you trust them? Leaving your hair to the "trainees" was not an option for me. That is... until today. After trying to save a few bucks on my son's haircut, I was pleasantly surprised by the hair dresser's professionalism. And since my hair was frizzing out all over the place, I made a spontaneous decision to get my hair trimmed while waiting for my son. Here are the pros of this place: 1.) It's cheap. It doesn't get any cheaper. 2.) There are some real professional hair dressers here. There are many stylists with varying ages who seem to know what they are doing. 3.) You don't need an appointment to come, but you could call one hour in advance (if you don't like waiting). 4) Again, it's cheap. Cons: 1.) They don't wash your hair. Actually they do wash it if you're willing to pay extras. But if you want to pay more, why come to Supercuts? So when I come here, I won't get the hair massaging treatment with the herbal minty smell. 2.) Their styles are pretty basic and standard. I saw many people getting their hair cut (while waiting), and their styles all seemed nice but typical- with layers, trims, and buzz. Nothing spectacular or fancy where you say - Wow, is that the Jennifer Aniston look?(wait... is she still considered trendy?) I think you usually get what you pay for in life, but in this case, you get somewhat more than what you pay for. For men's and children's cuts, I'd definitely give this place a thumbs up. And, oh, for a simple hair trim, their cut is not too bad for women either. read more

Been going here since I first got my haircut 20 years ago.. The thing I like most about SuperCuts is the price and quickness that they do haircuts in. With that said, there is still much left to be desired. The hairdressers there have quota to meet, so therefore they are trying to get you out as fast as possible. Second, more than likely you're getting someone with limited haircutting experience. The conversation with most of the hairdressers is dry and bland. With that said, I am looking for a new barber. SuperCuts is a fine place to get your haircut if your in high school or under, on a very tight budget, or simply don't necessarily care about your looks. read more

Worst haircut ever......it has been a month ago since my haircut at Supercuts. My husband always reminds me to wear a hat when I go out. All they want to do is sell you products and get you out of the door as fast as possible, since the new ownership. Was a longtime customer, I will never go back. read more

My usual hair stylist is recovering from surgery and will be in therapy for a while, so I needed to get my haircut somewhere else. I admit, I was extremely nervous about it because I've only had two main stylists my whole life. I told the hair stylist this on the phone and when I got there. I expected some support and reassurance. Instead her reaction was, It's not like it's brain surgery, I'm just cutting your hair." This did not give me any confidence I would get a good cut. Nothing she said prior to that made me think she would give me a good cut either. So, I left. I ended up at the East Haven store, where they were very supportive and the stylist asked me a lot of questions about my hair. She did a good job too. read more

Take your business elsewhere! Just went in and asked for my hair to washed and blown dry. Was told they wouldn't take me cos it would take to long?!!! My hair is medium length and I didn't ask for anything special but apparently this more complicated than they could handle. Will never go back here again. read more

Great place, Great People and yes they still can give you a "hair cut"!! Try the shave and and moustache/ear hair trim too once in a while!! read more

Went to Supercuts my regular place is closed on Sundays and I needed a high and tight cut for work the next day. Walked in at 2 pm (Sunday) no wait, Jenna cut my hair took her less than 15 minutes and she did a fantastic job. 17.75 plus tip. If you need a high and tight she's on point. read more

Been coming here for a while with no complaints. However, I have noticed they are always short staffed now. I usually call ahead for an appointment and the last couple times, they seemed to have an issue. Last time, the girl on the phone sounded unsure if she could take my appointment. Tried another time and was told to come at a later time than I wanted. Never had this issue before. read more

This place needs new management ASAP. The night before Easter Sunday and they only have two hair dressers on. While waiting for my hair cut ( over an hour) I've seen them turn away at least 20 people. read more

Horrible customer service. Stylists admit to being incompetent at using the register.Will make you wait over 20min and a call to their manager for help.Happened 3 times.Giving me run around after double charging my card.Refuses to refund my card over the phone.Probably just being spiteful. read more

My boyfriend has been going here for years and hasn't been thrilled with his haircuts but doesn't really care. The staff here is very nice, but they do not listen to the costumers . Last haircut my boyfriend got the girl used scissors instead of a razor, which my boyfriend strongly said wasn't the best for his hair but she did it anyways. Most recently, he asked for a certain number on the top and a different on the sides, the girl clearly did not listen and made his whole head a 3. Needless to say, we most likely won't be coming here again. read more

I really needed my hair cut... Since moving I haven't found a good barber shop. I walked in today on my day off. Was in and out in about 20 min and was really impressed with the service! I'll definitely be coming back read more

been going for years and they seem to have same core staff. basic haircut no appointment, good price.