I had a good experience at Supercuts. The salon was clean, the staff was friendly, and the haircut was done quickly without feeling rushed. The stylist listened to what I wanted, checked the length during the cut, and made sure everything looked even before finishing. The price was reasonable, and the whole visit was simple and comfortable. Good place for a quick haircut with nice service. read more

Supercuts - Hair Salons Near Me - Capitola, California

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I always get a great haircut from Veronica. She's always pleasant and personable. I think she handles the people who are waiting to get in just fine. Trying to get a drop by haircut is not easy but scheduling online seems to work for me. The shop is clean and in a convenient location. If there's a wait can always shop at the Ross next-door. read more

Getting the appointment through the app can be a little bit annoying but they really do take great care of their customers. I always select "any stylist" when booking and they have all done a great job with what hair I have left. :-) read more

I don't think they can keep up with the demand of the unlimited haircut deal. I think this location purposefully disables their online check in system and intentionally does not pick up phone calls when you try to make an appointment. Getting a haircut here is nearly impossible and they make it incredibly difficult by disabling the online check on feature. read more

They have one great worker who has been there for years other than that don't waste your time I don't know why I continue to stop and see if I can get a quick cut with no one in the waiting room 4 people working and they tell me oh we can get you in at 4pm lol wow it's 11am no one is waiting I feel bad writing this as the 1 good worker they have. But this needs to be known even when you do the check in online you will get through the whole process of inputting your info just to hit submit and then it will tell you we are not doing online check in. Hire people who want to make money I tip 10.00 every time so come on now. read more

I checked in for a 4:55 PM appointment for the next available person. I wasn't seen until 5:40 PM. Rubi took over 40 minutes to cut some guy's hair, while he was talking loudly, dropping F bombs and swearing. There was a seven-year-old there waiting for his dad. Jessica finally got me to the chair. I said I need to use the restroom. I'll be right back. When I came back, somebody else was in my chair. Terrible! I still waited and Jessica cut my hair in a way that wasn't even close to how I wanted it. I usually use Veronica, but I'm very disappointed with this visit, unprofessional on many levels. read more

I have had my hair cut by Ruby twice now. I first went to her with the bad results of a Brazilian Blow-out from a super expensive place. I needed help and she was so kind. These are the best haircuts I've ever had! She patiently listened to what I had in mind and did exactly that while tying in some great ideas of her own (with my permission, of course!) She was right on-time for my appointment with her. I highly recommend her!! read more

I had an appointment today, arrived 15 minutes early and they told me when I got there that the stylist wasn't coming in until 3 hours later at the earliest, I had put down next available but the only stylist there had to go on lunch when she finished her current client. Didn't send anything about moving the appointment or canceling. Waste of time. Lady in there seemed nice but this is so unprofessional as the salon itself. Wish I could rate it a zero read more

The web site says open at 9 but typed sign on door says 10 am. We could not book on line and when we showed up there were 5 of us WAITING outside till 10:20 and it was not open yet. We left! Not a way to run a business! read more

First time at Supercuts. Did not get the cut I asked for. Although my stylist was nice she Just didn't know how to implement my more than simple request. Probably will never go back. read more

This is a follow up to my previous review. The woman who cut my neck is named Brandee. The cuts are definitely infected. I spoke to Brandee and the store manager, Eunice, yesterday. Brandee didn't say much when I told her about the cuts and the length of time bleeding. Eunice gave me her email and the email for the mgmt company's HR person. I emailed both of them and have received no reply. This is just shady all around... My cuts shouldn't have become infected so fast, had Brandee's sanitation practices not been so clearly bad. I wish I'd never walked into this place. Don't go here. It's a terribly ran operation and they have no consideration for their customer's safety. read more

Brandee is my savior. After impulsively cutting my shoulder length mop of a mess down to an all around #7 last night. I knew my imperfections needed a lot of love and Brandee delivered. I was a walk in and I wasn't made to feel bad about wandering in. Everyone leavening seemed super pleased with their cuts and I left pleased as well. And Brandee was super polite. Might just develop a loyalty to her read more

Gabriella was awesome thank you for the haircut and hope I can get another one from you soon! read more

Supercuts - Hair Salons Near Me - Capitola, California

i just got the best cut and conversation ever! Brandee is amazing both with scissors and insights. i have have challenging undercurls with a straight top layer; my hair now looks fantastic whether air or blown dried. i can see why she is always booked in advance. headsup, call ahead to get on her schedule. read more

Veronica & Brandee are the best. Both are very professional & also are super polite. For this location it is best to check in via the app. It's a nice chill vibe & you are sure to come out looking fresh. read more

My Mom & I went into Supercuts this morning and we both got the best haircut that we have had in years. Brande did both of us and she was Awesome! She knows how to cut and she does it well. I'm planning on going back in a few weeks to have her do some color for me. I had not been to Supercuts in years, but as long as Brande is there, its my new go to place! read more

Appointment times not honored. I booked an appointment on Day1 at 9 am on their website. i got there at 8:45 am to wait for them to open at 9 am. I was the first to get there. When opened, I am informed that another person booked 9 am on Day) (the day before me): they take precedence. What if somebody booked 9:30 am on Day0; they take precedence over me, so I have to wait for them. I have to wait until all the persons that are present at the store that booked on Day0 are finished before I get my cut. In other words, my appointment is meaningless. THIS IS NO WAY GOOD CUSTOMER SERVICE AND NO WAY TO RUN A BUSINESS. THE WEBSITE SHOULD INDICATE THAT THESE TIMES FOR AN APPOINTMENT ARE NOT AVAILABLE. read more

A couple of years ago, I started going to the Capitola Supercuts after the local Fantastic Sam's closed down. Definitely an upgrade! I've never received less than exemplary service, and have never had to wait more than 10-15 minutes. Among the really good hair stylists who have worked on my locks: Lola, Veronica, Ari, Elizabeth, and most recently, Brande - all are highly recommended, and they are very nice people. For some unknown reason, this Supercuts location was recently delisted from Yelp. They are still open for business: As of this writing, they are open Tues - Sat, instead of the previous 7 day schedule. I recommend either downloading the app, or calling ahead. Walk-ins without reservations may have difficulty in being accomadated, particularly if they show up in the afternoon. read more

My son had a haircut there by Brandy, it was literally the worst haircut ever! she also made many racial remarks regarding his ethnicity! he literally had to get it fixed right away by another barber in town! I called and complained and they said the would refund his money! that was over 3 weeks ago And NO REFUND! I have called many many times and even left messages for the manager Unis, she never responded or refunded my sons money back!! this place is horrible and the people that work there on incompetent!! DONT GO THERE! read more