So here's the deal. I hate my hair, I'm bad with hair, and in my two years in Memphis, I've gotten…read moreexactly 3 haircuts, none of which have thrilled me enough to go back. And now some of my hair is breaking off along the hairline, which prompted my doctor to tell me to go get a good haircut while we work on that. But of course, where to go? I mentioned my dilemma to an acquaintance, who promptly suggested Tangles, and specifically Gerri. I called, and was aghast to learn from Stephanie, their ever-friendly receptionist, that I wouldn't be able to get in on an evening or weekend for something like eight weeks. However, she patiently worked with me (and put up with several meandering phone calls!) and we eventually settled on a lunchtime appointment some six weeks out (never mind that, while I live 5 minutes from Tangles, I work 20 minutes away). Fast forward to the actual appointment. I arrived a few minutes early, was greeted by Stephanie, and told that Gerri would be right out, which indeed she was. She promptly exclaimed "Oh, I knew so-and-so was sending me someone, and I'm so glad it's you!", gave me a hug, took my purse to stash in a safe place, and settled down to examine my hair. And that, my friend, is where I was really impressed. Gerri took the time to listen to exactly why I hate my hair and what my doctor told me, combed it out to look at it, and suggested a bob with side-swept bangs that would both improve the look of the breakage while shortening the length that it would need to grow out to. She proceeded to shampoo me herself (I hate the hoity-toity places that have special shampoo people) and give me exactly that cut, which I absolutely LOVE. I'll let Gerri's words speak for themselves: "I'm on Team Karen. I would never do anything to to you that won't look fantastic." The grand total for such amazing service and skills? $30. I would have happily paid twice that and not batted an eye, it was that good. Before I left, Gerri gave me her card and made sure Stephanie got me scheduled for an evening appointment 9 weeks out, so I'm good to go. So if you need a stylist, give Tangles a call. It's totally worth the wait!

Brought in my daughter. Hair was very uneven when he stopped. My aunt pointed it out and he said…read moreits because my daughter was moving. He'd given up. My aunt had him fix it. He used electric clippers on the back of her hair and cut my 3 year olds neck. It was pointed out to him and he didn't even apologize to my aunt or daughter. Horrendous hair cut. I had to take her to have it cut again to get it fixed. My aunt paid a lot to have it cut. It was terrible.

I went in knowing exactly what I wanted, and I was given it. The staff and owner were super…read morefriendly and didn't refuse any request I had (context: I asked they play Taylor Swift on the speakers). My hair looks amazing and feels so soft, even though it was bleached. If you're looking to go blonde, I recommend Brittany. She did an incredible job.

I just left Hairlines on goodman and absolutely love my new cut! Mary Leigh is awesome! She gives…read morethe perfect cut everytime. I am always pleased and leave with the best hair cuts. Thanks Mary Leigh! I also like the atmosphere, it's professional but fun.

I'm so glad a friend recommended New York Hair Salon to me -- specifically Ben, the owner. If I…read moreremember correctly, he moved from New York to Memphis over ten years ago. The salon is located in a plaza with a private parking lot that offers plenty of spaces, shared with a few other businesses. I'd recommend coming early when the salon opens or visiting on a weekday morning to avoid long waits. Even with an appointment around noon on a Saturday, my wait time was about 45 minutes. Weekends can get quite busy! Ben's technique is exceptional. I was thoroughly impressed with the entire process -- from the hair wash to the blow-dry finish. There are two other stylists (both male) who also do excellent work with both women's and men's hair. The prices are very reasonable for the quality of service you receive (photo is attached for pricing). Would I come back? Absolutely.

Visiting Memphis from Minnesota and I was referred here by my friend. I'm so glad I came here…read morebecause I had a great experience getting my haircut! Ben was very fast but still incredibly precise, and his professionalism showed throughout the entire time. I have a lot of hair and didn't have any specific cut in mind so I told him to freestyle my haircut, he took the time to ask what styles I liked and how I normally style my hair before getting started. He also gave great suggestions that fit my preferences. The final result turned out even better than I expected. I highly recommend him if you're looking for someone who's skilled, attentive, and knows exactly what they're doing. The salon was really clean and spacious.

service is immaculate ! love my short hair cut & every visit I feel myself ! thank youuuuuuread more

I'm not one to give a bad review but I got to let it be known. I've had my hair styled about 5…read moretimes. Once I got a relaxer (perm) and she burned my entire neck. So I stop letting her perm my hair and would just go for a wash and style because she does do good enough work, could be better but it's ok work. She over charges for her work and have a very nasty attitude. I called to cancel an appointment about 8 hours before time and she was mad and trying to force me to come by telling me she had no openings for the following day I was trying to reschedule. Now mind you I've never canceled an appointment before. So then we come to an agreement an she goes to tell me that I need to cash app her a deposit, something I've never had to do before. I'm old school I don't do cash app. I told her I would meet her to pay her and she was too busy to meet me. Then had the audacity to tell me that if I didn't make the appointment she could no longer do my hair. Overall her work is ok but attitude and professionalism is very poor and needs a lot of working on. I wouldn't dare recommend her to anyone I know or didn't know. I hope this helps someone out because if your looking for a nice attitude along with professionalism this is not the place to go.

I couldn't get an appointment with my regular stylist but I needed my hair washed badly! so I went…read moreto Smart Style to get my hair washed. The price was great for a quick wash & blow dry! I was definitely impressed and will return if needed again!

I've used Smart Style salons for years, especially for basic things, like a trim…read more Tonight, that is all I needed: a simple cut. The salon was empty. When I asked the stylist about doing it, she said she had to "take a 30-minute break, and since [they] close in 30 minutes, [she] wouldn't be able to do it." She was sitting down, not doing anything store related, but she still had to take a lunch break at closing time? Very disappointing.

The service is really nice.Everyone is friendly.The owner is very nice and professiona. My hair can…read moreout amazing

Very professional and highly recommended for your total look. The shop is very clean and the…read moreatmosphere relaxing.

I've been holding off on writing this review because I feel awful giving a mediocre rating when the…read moreperson providing the services was a true sweetheart. Very talkative, nice, personable. For THAT I would have returned. However...many things about my experience were just unprofessional and I don't have time to mess around with it every time I want my hair done, so unfortunately, I won't ever return. I had a Groupon. While waiting for my stylist, another stylist told me the groupon was created because my stylist needed to practice doing women's hair again since she had worked at a barber shop for years. Even if this is the reason, I don't like knowing that I'm "practice". My highlights were shocking and took me some time to get used to. I did have to have a friend cut stray hairs because the cut wasn't even...but that's minor. All in all, my hair turned out lovely and as time went on, I began to really love it. What really upset me? It's not good when the stylist says "oops I may have gotten some on your clothes". At the time I brushed it off and hoped she hadn't. Two of my favorite shirts that I wore that day (cami and cardigan) have bleach spots on them. One of the shirts can be dyed but the other can not. :( There were other things about the experience that were unprofessional but I was OK with them at the time. Kind of unforeseen events and, as I said, the stylist was so sweet. Maybe I just had a weird experience. The salon itself was adorable and all the stylists are independent and rent their booths.

Best place to get a haircut in the Midsouth! Wouldn't go anywhere else. Ask for Barbie the salon…read moreowner.

Incredible service, great people, cool location and an ultimate shave. I took my father-in-law but…read morethe next time it is all for me.

My father-in-law who has dementia goes here to get shaves. They do a great job and frankly, I am…read morethinking of getting them to shave me it looks so enjoyable