This was honestly the best experience I've had in the U.S. so far…read more Even though it was my first time going to a hair salon here, everything turned out exactly the way I wanted. Everyone there was so friendly and supportive, and the atmosphere felt like a small family. Overall, I felt really comfortable and truly enjoyed my time here. I absolutely love this place

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

New management within the last 2 years and I LOVE THEM. Peggy did my hair and I'm very impressed!!…read moreI had a terrible experience at a supposed 5 star in Birmingham and they ruined my hair. I came here and LOVE the cut, the service, and the products they use. Everything smelled amazing! I've got nothing but compliments since I've left. Her husband runs the front desk and he really goes above and beyond to make sure you're taken care of!! Highly recommended!!

Peggy and Kevin are so welcoming when you walk into the door. And I love, love, love my cut. I…read morecame in on my lunch break and was in and out in under an hour. I'm coming back next week!

It was only a hair cut to start! I had been to 3 salons prior to coming to Salon Bliss. My hair was…read morea complete mess and Sophia cut it beautifully! Sophia knows what she's doing and she does a great job! My next trip is color! Thank you Sophia!

I liked my hair after but my hairdresser was silent and judging. My hair gets very tangly after…read morewashing it and she did wash it. Elana,(my hairdresser) looked at me with a concerned look.She said, " Fo you brush your hair everyday?" I said yes. She said," It's really knotty." I won't be coming back.

Brianna absolutely slayed my hair!!! Probably the most flattering cut I've ever received. Very…read morerelaxing atmosphere as well. I highly recommend her for her down to earth, sweet, and approachable attitude.

I absolutely loved my last haircut/color with Ainsley! My hair looks amazing and I am booking…read moreanother appointment with her :)

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

Hannah is amazing, she listens to what you want and understands that you know how your hair works…read moreand what works best for it. She takes her time to be sure you are 100% satisfied with your hair before you leave the salon. I wear my hair short and am always concerned if a person can cut it correctly. I have no worries with Hannah, she has given me the best haircuts I have had in years.

I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.

I tried to schedule an appointment online. I received a…read morephone call letting me know that 45 minutes was not enough time for my appointment since it is my first time going there. I went back online to schedule an appointment with a different stylist and they texted me to request that I arrive 15 minutes early. I said I would be arriving early and asked what the purpose was for the additional 15 minutes. They said it was a consultation, and I asked them so I will be there an hour for my haircut and we are just going to talk for 15 minutes before hand? This does not make any sense and it is so much work to just get my appointment scheduled and confirmed. I would not recommend dealing with these people.

I don't think there's a bad thing to say about OSS. Susan is exceptional. The whole salon is…read morebursting with talent. I wouldn't go anywhere else for my hair! Awesome location, excellent service. Looking forward to my upcoming appt!

Great salon! Super friendly service! It starts when you walk in with Diana's welcoming smile and…read morecontinues throughout the salon. Susan is a talented hair stylist. I've been a client for most of my adult life! She is friendly, creative and professional! I feel comfortable and at ease when I'm here. I always feel much better after visiting!

I sent my mother and my aunts to Stephanie and they are absolutely in love and will not go anywhere…read moreelse.

Salon closed permanently on 7/15 - no word from salon on appointment cancellations prior to close…read more Salon was left in disarray, hair on floor and equipment all over the place. Looks like the staff just bolted. Crazy

Went in today to get an inch cut off my hair. Just a simple, blunt cut. I went to Danielle for the…read morefirst time and honestly received such terrible customer service. She wouldn't offer me a spot to hang my purse or the couple clip in extensions I brought in and I had to sit them on the floor. Bad attitude, constant rolling of the eyes.. to the point where I felt uncomfortable. I asked to have my hair flat ironed and her response was "I don't have an iron plugged in sorry".. Then charged me 65$... yet she couldn't even finish styling my hair. Seems pricey for a half ass job. Update: I finally washed and styled my hair after my salon visit, and it is the most uneven hack job of a haircut I've ever gotten.