UPDATE 4-26-2026: ~ AVOID ~ Do not roll the dice on this…read moreshop, or you will be sorry. I should have read the earlier review by S.O. who had had the same experience as me. The photo speaks for itself. Do not be fooled by the planted 5-star reviews of this business from single-review, fake accounts. The moment I entered their store and saw the run-down state of it, I should have turned around and left. She doesn't like my review that exposes the disaster that she created, so she calls it fraudulent. Do I need to show my ID and the card that I paid the bill with? I even gave her $10 tip for the nightmare that she created. She never asked me a single question to find out what I liked and didn't. She just took out her clipper machine and rummaged through my hair with a vengeance. She was in a rush to get me out of the door, so she could get to her old customer, whom she had double booked in my slot. It's not your decision what hair length I should have. Where I had asked to keep a 2.5" length, she kept only 0.5" and cut an extra 2". Where I had asked her to keep 2", she kept 0.5" and cut an extra 1.5", where I asked her to keep 1.5", she kept 0.5" and cut an extra 1". And instead of apologizing for the absolute disaster that she created, she is lecturing me! ______________________________________ UPDATE, April 25: I woke up this morning to an absolute disaster, 24 hours after my haircut, by far the worst cut I have had in years. Lowering from 2 stars to 1. I was supposed to have a passport photo taken in the next couple of days for an upcoming overseas trip. The photo will remain in the passport book for 10 years!! I could not have been more specific about what I wanted. I had drawn on paper the style that I wanted and had written in numbers the length of hair that I wanted to keep on different parts of my head. This was not a case of verbal miscommunication; it was the case of a hairstylist gone rogue, who decided on her own what cut she wanted to do, without asking me one question. _________________________________________ ORIGINAL REVIEW, April 24 - First time there and quite disappointed. Maro cut my hair in a rushed manner and paid no attention to what I had asked for. A few minutes after I sat in the chair, another guy walked in who apparently had a booking with her for the same time slot as me. She had double booked the slot and was rushing to get to the next person. When I entered their store and saw the run-down state of it, I should have turned around and left. When I go to a new hairdresser for the first time, I take with me a sketch drawn on paper that shows the cut I want and specifies in inches, written in numbers on the sketch, the length that I like to keep in different sections of my head. I do that, in order to avoid verbal miscommunication. I showed it to her, she took a two-second look and seemed dismissive. She ended up cutting an extra 1" to 1-1/2" more than I wanted. I have to wear a baseball cap 24/7 for the next 6 weeks to hide this disaster.

Maro is the magician with scissors! Place is nice and clean. And this is my first time reviewing…read morebecause it's review worthy!

Love everyone in salon XS the best hairdressers very professional and very nice my husband has…read moreknown the family for years and I took our twin granddaughters there loved the color and cut they did so I decided to have mine done I'll def be going here from now on thx girls

Hanging out here while my 8yo with long curly hair is getting her cut and braiding. In addition to…read moreexcellent quality, the vibe is amazing: friendly, down-to-earth, super kind and engaging. It's not a kid salon, but they are treating my child with such respect and dignity! We'll be back - next time I'll come in for service as well!

Wonderfully skilled stylists and outstanding customer service. Mi & Miya make you feel like family…read morewhen you are in their outstanding salon!

WOW it feels good to get a haircut!!! Haven't been out much during quarantine, but needed a haircut…read morebadly for a backyard wedding. If you want to do a little self-care and clean up the hair for the Zoom, this is the place to go. Mi and Miya have done a fantastic job with safety measures for COVID-19 all the way through from equipment sanitation to guest protocols. Temperature check and sanitizer upon entrance, guests taken care of in different rooms by Mi or Miya, and equipment is all covered and everything is scrubbed down and sanitized in between guests. Definitely felt like the treat it was to get a trim. Very happy with the experience - Mi and Miya are hospitality superstars - and hair looks and feels fantastic.

I had a fantastic experience at this salon yesterday! Mary did my color and gloss, and the results…read morewere absolutely beautiful. I have very coarse, thick, color-treated hair, and she did an exceptional job. My hair now feels incredibly hydrated and manageable, with an amazing shine. Sabrina did my blow-dry, and she knew exactly how to work with my hair--I mean exactly! The finished style was beautiful, and I could not be happier with the entire experience. Both Mary and Sabrina were wonderful, knowledgeable, and highly skilled. I would highly, highly recommend this salon!

My bridal party had a wonderful time working with Mary, Sabrina, and Heather this past weekend…read more Everyone enjoyed the process and was happy with their results. I appreciate how everyone works slowly and checks in with you throughout. As a result, there are no surprises. I also was thankful that they were flexible with me bringing some of my own makeup products. I was so thrilled with how I looked on my wedding day, and I would highly recommend this salon to other brides and non-brides alike.

My 88-year-old mother has been going to Evelyn for over 40 years. My mother has Alzheimer's, yet…read moreshe still always remembers Evelyn's loving energy and warm smile. Evelyn consistently does a wonderful job with my mother's hair color and cut, and she is truly a kind and caring person. I live in Colorado, and whenever I visit my mother, I always make time to go to Hair's Evelyn to have my own hair done as well. I highly recommend Hair's Evelyn!

Knows how to treat her patrons and just the sweetest person . Takes pride in styling and your…read moreneeds. A great stylist and you made a good friend also

I just wanted to update my review and recognize that I've been getting my hair cut by Jennifer for…read morefour years now!!! I still get compliments on my cuts all the time. I wear my hair longer these days and I get a texture cut with lots of layers that gives my super thick wavy hair a nice shape. My daughter also has her hair cut by Jennifer now. This summer she did a little work on the interior of her space and it's looking fresh and welcoming. I still recommend this salon to anyone!

Super friendly and ACTUALLY listened to what I wanted. I'm a queer woman and my haircut is half…read moremens with the clippers and half women's the scissors and some soft energy. Jennifer nailed it.

This salon is amazing!!!! I've been coming here since I was a teenager!! Although I am grown up now…read more(supposedly) I came back to the area for Mother's Day weekend. Since the beginning I was always a client of Phillip -- he is like family, my mom has been w him forever, too! But since he was on vacation, I saw Laurie today and she is super amazing, too! Got a much needed haircut after cutting my own hair when Covid broke out, she gave me a fantastic cut and a plethora of advice - my hair was in bad need of professional help! She also does color but I was just there for a cut. Now I'm all dolled up ready for Mother's Day brunch tomorrow!!! Kim is also gr8 for color, I used to see her back in the day. Really u can't go wrong at the Philip Ciampa Salon. There are at least two other locations, one of them I think it wakefield(?) They do nails as well. Excellent accommodating staff! And if memory serves me well, there are some scrumptious cookies always there during the holidays! Lol Plenty of parking, too! Recommend to book in advance they have a big fan club!

I stopped by this place randomly a few months ago for a blow-dry on my lunch hour. You know, just…read morea one-time thing, a nice little luxury never to be repeated... and then the bitches got me hooked. Sarah gives the GREATEST blowout for my naturally (very) curly hair. And I am a pretty reliable source on this subject, due to lots of painstaking research. My curly mop has forced me to become an expert at doing it myself, and therefore the toughest critic of any professional - if I'm paying for it, you'd better outdo the job I could on my own. So since that fatal first time, I've been back quite a few more for this lunchtime luxury. Once I could not get in with Sarah, so booked an appointment with Allison. She was equally as great! I was pleasantly surprised. It's always nice to find one pro who truly "gets" really curly hair at a salon, finding two is like winning the lottery! Both of these girls understand the essentials for a sleek, straight blowout on very curly hair: #1 Allow enough time. After my very first appointment, Sarah made a note in the computer that I took a little longer than the average client. I SO appreciated this. There is nothing worse than a stylist rushing their way through, bitchy comments that "you have SO much hair", etc. Can't control my genes, people! #2 Don't take too long. Okay, I know #1 and #2 are at odds, but there really is a perfect balance, and these ladies understand it! They are quick and efficient without being rushed. #3 Don't put a bunch of product crap in my hair and then act surprised when you are unable to get it to dry completely. Both Sarah and Alison understand that less is more when it comes to product - in any situation, but especially mine. #4 Don't overdo it with the flat iron. Unnecessary, if it's a really great blow-out. And this qualifies - why kill off all that great salon volume and "flippiness" that I can't do myself at home? #5 Don't charge a million dollars. For such skilled stylists, this place is VERY reasonable compared to others I've tried in the area. #6 Be generally awesome. Sarah and Allison have this one down. I'm not usually a big talker at the salon, but I've genuinely enjoyed these ladies. What a breath of fresh air this place is - it's obvious that the staff is professionally trained, and of course it's in Lexington, but there is miraculously not a hint of snootiness to be found! ... Which is why I'll be back. And it's definitely time to try some more services. Updates to follow!

UPDATE: I did hear back from the salon, two days before my wedding. I appreciate that they did get…read morein touch but it was a very mixed message (kind of apologetic, but also a bit accusatory; offering to bring me back in to make it right, but 48 hours before my wedding). I do want to note that I sound pretty angry in my review, and my language isn't the nicest. I thought about editing it but ultimately, this was an honest reflection of my experience. I'm letting it stand, keeping in mind that two stars on Yelp is, as they note, "Meh. I've experienced better"--not "aaah the world is ending." (I did take out one line that was a little unnecessary at the end!) ----------------- Perhaps you should just go here for other services Yelpers recommend, but I tried going--based on the glowing reviews here--for a bridal hair and makeup trial and could not have been more disappointed. Neither the stylist (Trish) nor the makeup artist (Preeti) paid any attention whatsoever to what I asked for, and both were very resistant to make any changes and just told me they could do things differently on my wedding day. Um. Not the point of a trial. Maybe it was late in the day and they wanted to go home, or had bad days, whatever, but it sucked. Plus I went with two friends and they were made to feel about as uncomfortable as guests could possibly feel--in a basically empty salon. I left feeling absolutely terrible about myself, with an updo that frizzed out within two hours, and makeup I washed off when I got home it made me so unhappy. (Also: when a makeup artist stabs you in the eye, it happens; but they should probably say a quick "sorry" rather than point out how now they're going to have to redo your bottom lid liner.) I left a voicemail at the salon saying I was unhappy with services and canceling my bridal appointment. They did not call back. Two weeks before my wedding and $125 invested, I have to find somewhere else to go. Two stars because the salon uses high quality makeup, and people were generally friendly.

I have been going to this salon for almost 15 years. The staff are all wonderful and they are very…read moreskilled at what they do. Diane is a wonderful stylist and Preeti gives amazing facials.