The fee he gave me was $75 to tow 13 miles. I paid him...he calls me back 30 minutes later and say,…read more"You tow is outside the city limits, it will cost you $125, or I will have to tow your car to my salvage yard." I don't have any extra money...I'm a single parent, trying to get my car fixed and he is telling me I need to call someone and have them cash app me to pay him another $50 for something that was not my fault. I gave him the address. I plan to call Seven-On-Your Side. I'm sure if he did it to me, he is/has done it to someone else. Oh, he won't even bring my car back to me...and it was his fault!!!

I called and requested a $35 tow which magically turned into $75. HUGE MISTAKE. The truck was…read moredelivered and missing an entire window on the back door. I called the driver and told him the window was gone and it wasn't like that before. He admitted to seeing the window shaking while driving. Now I'm out of a tow fee and a new window and they refuse to reimburse me. DO NOT USE THEM

Called and the showed up within 20 minutes. Joe Edwards was very personable and prompt in…read morerecovering my vehicle. Would highly recommend this company anytime.

Needed to get my car towed to get my tires replaced. I called Metro and they immediately sent…read moresomeone to come get it moved. Only took about 30 minutes to get here, which was nothing compared to the other company I used which took 4 hours to get to me! My driver got to the location and apologized for taking to long, even though he had to get through morning rush traffic. Overall great service and relatively good priced. Highly recommend!

Zero stars isn't an option. They never responded to email or messages. So I rented a U-Haul tow…read moredolly and took care of it myself.

I've used this service several times now and I've never been disappointed. Here are the four…read morethings I like best about them: 1. They are very affordable. When you pay cash, the $50 price tag is no joke, and it's only $5 more to use a credit card. With taxes, it's $55-$65. The only time I pay more is when I tip, which I like to do because they're great. 2. Making an appointment is easy. If the phone isn't answered right away, you leave a voice mail. My calls have ALWAYS been returned. 3. They are always on time. Plus, the driver calls when headed your way. 4. The drivers and receptionists are always polite and respectful, and they have always followed my instructions regarding my car. I trust them. I've sent this service's contact info to several friends and no one I've referred has ever reported a problem.

I quess this is a mixed review. On January 30 in that ice storm in Little Rock , I got a flat…read moretire while leaving a restuarant. The tire went flat almost immediately and i pulled into a parking lot nearby. I am 70+ and I had my 95 yr old uncle with me and I was from out of town. I had AAA. Called them and they said East End would provide a tire change. I could have done it but it was cold and I have AAA for a reason. The guy showed up pretty soon and was friendly (nice guy really). Turns out his floor jack was not operable, hummmm? He asked to use my Jeep's sissor jack. So okay and he changed the tire. fast forward to about 10 days ago and I got another flat while on the highway in Waco. Beautiful day and I was in a safe location so I was just going to change my tire. NO JACK HANDLE! Didn't realize the missing handle since I hadn't needed it in the interium. Another call to AAA. They sent a guy from Waco and he was great too. He'll get his own review. I called AAA to report the mising Jack handle that the guy from East End must have left in his truck. I mean he used it and it worked for him but now it is not with my SUV. I don't suspect any bad behavior, Shit happens from time to time. AAA called East End and the guy there called me. He was NOT defensive, perhaps he found the jack handle still rolling around in the floor of the tow truck. At any rate he said he would send me the missing pieces. And he did. I got them today. Bottom line is East End should take better care of their tools. They were friendly and they did replace the missing parts But it also COST me a service call to AAA and as anyone who uses them know you only have limited number of calls before they charge you. So I lost a service call to the issue in Little Rock. Not too happy about that and I don't know if it can be corrected. We'll see. So kudos for showing up right away in the cold and solving the problem, Shame for not having the proper tools and needing to use mine. And some points for quickly solving the missing handle issue without any pushback. So end of story, If I need a tow in Little Rock, I'll call them, I'll just be careful about the tools used.

1 Star -- Predatory, Unprofessional, and Dangerous…read more This was one of the worst experiences my family has ever had with a tow company. First, they made us wait FIVE HOURS on the side of the highway and still had the audacity to try to charge $900 for a tow that should have cost around $600. Waiting that long on the side of a highway is already stressful and unsafe, and instead of helping the situation they tried to take advantage of it. To make things even worse, they refused to accept any payment method other than cash, which is a huge red flag for any legitimate business. I called them multiple times asking them to drop the truck off, and they repeatedly refused. After several attempts, they finally said they would drop the vehicle only if I paid $657 in cash. They also threatened that if I didn't pay them in cash, they would impound the vehicle. At that point it felt like they were holding the truck hostage. The only reason the situation changed was because I threatened to take them to court, which is something no customer should have to do just to resolve a basic towing situation. The most disturbing part of the entire experience involved my father. My dad was inside the tow truck while they started driving away, yelling at the driver to stop, and they continued driving anyway. That situation alone was extremely alarming. On top of that, they drove onto the highway without the trailer lights properly on, which caused a large truck to almost collide with them. It created a very dangerous situation that could have resulted in a serious accident. My father is Hispanic and the way they spoke to him throughout the entire situation was extremely disrespectful and unprofessional. Between the five-hour wait on the highway, the attempted $900 charge, the cash-only demand, refusing to drop the vehicle off, threatening to impound it, unsafe driving, and the way they treated my father, this felt like a completely predatory operation. Avoid this company at all costs. There are plenty of towing companies that operate honestly and professionally -- unfortunately this is not one of them.

Adam came an assisted when I had a flat tire and did not have the wheel locks key. He was very…read moreprofessional, kind, and sympathetic. He made sure that I had a ride when he arrived and made sure the ride was there before he left. I highly recommend 365 Towing and Recovery.

From the owner: Our business is here to provide you help with all of your towing and recovery needs, even on your…read moreworst day! We offer anything from light to heavy duty towing and recovery services as well as roadside services including lockouts, jumpstarts, tire changes, and more. We strive to provide our customers the best service possible while keeping safety a priority. Where Quality and Service Meet!

I called for a jump start and after trying for 20 minutes and using two different jump starters he…read moresaid it wasn't the battery. He then spent another 15 minutes diagnosing the problem and getting my car started. I HIGHLY RECOMMEND SANDERS!! Not to mention, I didn't have to wait a long time for him to get to me.

This is the most professional, fastest, most punctual, knowledgeable roadside assistance company in…read moreCentral Arkansas. He is supposed to be my competition out here as my company offers roadside assistance services also. However, Dylan has assisted us on several roadside jobs and helpled us out of jams several times.. You just won't find a better roadside company out there; at least not in Central Arkansas. He delivers more value then the price he charges. He should be charging more. If you need reliable, honest roadside assistance technician that has integrity, reach out to Dylan / Sanders Roadside Assistance‼ Thank me later ...

These people don't sound trustworthy!…read more They said it was too tight to load the vehicle. It was a WIDE OPEN AREA. They just had to go down a PAVED driveway to get back there. Little Mexican man refused and just drove away. When I called them, the rude woman said "Call Someone Else". I was flabbergasted. This company is probably some type of SCAM (gov contracts) where they take everything to their yard. They don't really want point A to point B tow jobs. Now I'm concerned that they have my address!

I was lied to about the condition of the impounded vehicle. Dealing with the manager is a…read morenightmare. His disposition is as bad as I have seen at a towing company